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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? The cupcake approach to building bots.

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5 Machine Learning Lessons for Product Managers

Mind the Product

Artificial intelligence (AI) is probably the biggest commercial opportunity in today’s economy. We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers?

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Conversational UI for Bank: Say Bye to Your Boring App

The Product Coalition

Banking on Conversation: The Future of User Experience with Conversational UI Image created by the author using Bluewillow AI How many times do we all log in to our banking app and struggle to find information? This is precisely where Conversational UI banking is revolutionizing the retail banking industry.

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How AI Is Changing The Product Management Job Description by Mayukh Bhaowal

Mind the Product

In this MTP Engage Manchester talk, Mayukh Bhaowal, Director of Product Management at Salesforce Einstein , takes us through how product managers must adjust in the era of artificial intelligence and what they must do to build successful AI products. Are there prior examples available to teach the machine learning models?

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How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics.

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How customer service chatbots are redefining support with AI

Intercom, Inc.

Artificial intelligence is radically redefining the customer service landscape. Here’s a look at how customer service chatbots can improve your service experience, and a few examples of intelligent bots that will inspire you to create your own. What is a customer service chatbot, and do I need one?

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Leverage Data Science in Fintech or Die

Piyanka Jain

Traditionally, banks relied on limited data sets, such as credit history and income, to evaluate an individual’s creditworthiness. However, data science has allowed fintech companies to analyze a broader range of data points, leading to more accurate credit scoring models.

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Data Science Fails: Building AI You Can Trust

The game-changing potential of artificial intelligence (AI) and machine learning is well-documented. Any organization that is considering adopting AI at their organization must first be willing to trust in AI technology.

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How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics.