Roman Pichler

MARCH 3, 2025

Listen to the audio version of this article: [link] Product Teams: Benefits and Challenges A product team is a group of people who collaborate effectively, have ownership of a product , and are responsible for achieving product success. 1] Whats more, product people rely on others to help them progress their products.

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Weak Development Team Product Research Research Software User Testing 199

Roman Pichler

FEBRUARY 7, 2025

Listen to the audio version of this article: [link] What is a Portfolio Roadmap and Do You Need One? If you havent worked with the GO Product Roadmap, then youll benefit from reading the article The GO Product Roadmap and watching the video below. What do Microsoft 365 and Netflix have in common? Neither is a singular atomic product.

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Roadmap Customer Experience Workshop Article 190

Roman Pichler

DECEMBER 2, 2024

Listen to the audio version of this article: [link] Why Conflict Matters Conflict is often seen as something bad that should not occur. Think of the salespeople, marketers, and customer support team members, as well as the UX designers, architects, programmers, and testers you might interact with. But in fact, it’s perfectly normal.

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Weak Development Team Product Manager Product Management Construction 206

UX Planet

DECEMBER 23, 2024

P.S., this is a summary from my own article here. If youre digging this, you can read the full article here. How Product Psychology Could Stop Uber Drivers From Stealing Food was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story.

Customer Experience 98

Customer Experience UX Naming Article 98

Folding Burritos

DECEMBER 4, 2019

You’ve likely worked on new features, bug fixes, minor UX improvements, perhaps tackled some technical debt, and so on. . UX improvements can be valued in terms of incremental optimization outcomes like reducing task completion times or improving particular funnel steps. Think about your team’s work over the past couple of months.

Customer Experience 585

Customer Experience Research Software Product Research User Testing 585

Roman Pichler

JANUARY 20, 2025

Listen to the audio version of this article: [link] A Product Strategy System The product strategy system in Figure 1 consists of four main parts: people, processes, principles, and tools. For a more detailed discussion, please see my article Product Strategy Discovery.

Systems Review 167

Systems Review Product Strategy Strategy Product Research 167

The Product Guy

NOVEMBER 9, 2017

A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Research article. For more details about writing a good User Story, refer to this article. For more details about Theme, Epic, and User Story, refer to this article. Research article.

Framework 345

Framework Agile User Testing Research Software 345

The Product Coalition

AUGUST 26, 2022

How to Create a Stunning UX/UI Design Using Gestalt Principles The laws of psychology in design. But an interface without UX is like a Tesla without batteries: you can turn the steering wheel but you can’t drive away. The design of applications is based not only on aesthetic perception but on scientific laws as well.

UX 157

UX Research Software User Testing Customer Experience 157

UX Planet

DECEMBER 16, 2024

This article reviews 7 best practices that will help you design effective paymentbuttons. UX Design Courses This post contains affiliate link(s) Payment Button Design Best Practices was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story.

Feedback Software 105

Feedback Software Customer Experience Systems Review User Testing 105

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. A blog could aggressively demand shares on social media before people have even had a chance to read through an article. You may buy this ebook at [link].

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

UX Planet

MARCH 6, 2025

In this article, I will share six practical tips that will help you achieve thisgoal. Business vs UX language by Vitaly Friedman. For example, when you propose a product redesign and say that it will lead to a better user experience, management might not understand how exactly better UX translates to business goals.

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User Testing Customer Feedback Customer Experience Management 100

UX Planet

JANUARY 15, 2025

This article explores key user engagement metrics and offers practical tips for improving themetrics. Invest in UX writing: Use compelling descriptions and labels for CTAs. User engagement metrics measure how actively and effectively users interact with a platform, product, or service. Provide variable rewards to keep users engaged.

User Testing 105

User Testing Customer Experience Research Software Product Research 105

Roman Pichler

DECEMBER 6, 2022

Listen to the audio version of this article: [link]. For instance, the marketing strategy, the user experience (UX) design and technology choices have to align to successfully acquire new users, increase conversion, or meet another product goal. You can find more guidance on empathy in my article Empathy in Product Management.

Leadership 305

Leadership Technical Review Reporting Tools User Testing 305

Roman Pichler

SEPTEMBER 11, 2023

Listen to the audio version of this article: [link] Organise the Team around a Product As the name suggests, a product team is focused on a product. For a commercial product, they might include a marketer, a sales rep, and a customer support team member, as I explain in more detail in the article Getting Stakeholder Engagement Right.

Reporting Tools 362

Reporting Tools User Testing Customer Experience Product Research 362

UX Planet

FEBRUARY 12, 2025

This is my second article on Gestalt Principles, following the Proximity principle discussed in thefirst. On a typical listing page, items usually share the same size and shape to demonstrate that they belong to the same categorysuch as products, articles, postings, etc. When an item differs in size or shape, it stands out.

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Differentiation Reference Article Customer Experience 96

UX Planet

JANUARY 10, 2025

Not to worry; this article isnt about your habits but about helping you build positive habits like saving. In an article published by Barclays customers are looking for ways to spend more wisely to offset growing living costs. We all have habits, some good and some bad. Human wants are insatiable. Wow, you made it to the end!

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Feedback Software Research Software User Testing Customer Feedback 98

The Product Guy

JUNE 18, 2020

Would like to get your thoughts around that in the article. but its up to you, i’m not sure if its something you need to cover in this article but it might provide a more complete picture. Now you have a few features that you’ve unified into a single UX–you’re pumped. . FBLs help keep you close to your customer.

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

Userpilot

NOVEMBER 28, 2024

This article aims to simplify the decision-making process. Hotjar – Best for product managers, UX designers, and marketers – Free plan available; paid plans start at $32/month. Smartlook – Best for product managers, UX researchers, and mobile app developers – Free plan available; paid plans start at $55/month.

Analytic Tools 106

Analytic Tools Research Software Feedback Software Reporting Tools 106

UX Planet

APRIL 12, 2024

Predicting the future of Gen AI for UX research and design We talk a lot about the pros and cons of current AI tools and how to apply them in our daily work as UX designers. A singular tool that incorporates UX research and design Now we have different Gen AI tools that target specific areas. Let’s start! It will follow a logic.

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Generative AI Research Software Feedback Software User Testing 105

UX Planet

AUGUST 20, 2024

In this article, I’ll outline the most effective best practices for optimizing your checkout process. For more insights on effectively handling errors during the checkout process, check out this article. Minimize Distractions and Visual Noise Eliminating distractions is essential to keeping users focused on the checkout process.

UX 96

UX Customer Feedback Customer Experience Data Visualization 96

Product Talk

DECEMBER 11, 2024

For this edition of Product in Practice, were not talking with a product manager, a designer, a UX researcher, or even an engineer. employees to read blog articles on Product Talk, conduct customer interviews , and create their respective opportunity solution trees. But not today. Click the image to see a larger version.

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Product Research Customer Experience User Testing Feedback Software 180

UX Planet

MAY 24, 2024

Photo by Jan Tinneberg on Unsplash Disclaimer: This article has been sitting in my drafts for 4 years. Recently, due to my urge to learn more about UX Design and thanks to my employer, I attended a virtual UX conference conducted by the Nielsen and Norman Group (NN/g). I mean, why not?

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Agile UX User Testing Research Software 98

UX Planet

SEPTEMBER 26, 2024

This article will break them down to help you create appropriate UX copy for a multilingual audience. Here are some useful tips to keep in mind: 10 Tips for writing UX copy for a multilingual audience 1. And then there’s the reader’s cultural context, which plays a huge role in shaping how they interpret a message.

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UX Customer Experience Reference User Testing 103

Product Talk

SEPTEMBER 13, 2023

He divides his time between working within a specific product team that needs extra support and taking on more of an umbrella function alongside the UX Director outside of the product teams. If you are not reading this article in your feed reader, then the site is guilty of copyright infringement. Meet the product team at Hemnet.

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Product Research User Testing Research Software Feedback Software 305

UX Planet

JANUARY 18, 2025

This article will discuss some of the key learnings weve gathered so far, such as the importance of effective teamwork, clear communication, and a flexible approach to ourwork. For example, in a previous project, UX and UI designers operated in silos, leading to delays and miscommunications. Key Learnings and Challenges A.

Customer Feedback 105

Customer Feedback Systems Review Workshop UX 105

UX Planet

OCTOBER 8, 2024

UX writing is the process of creating and managing all content within and around an app or website interface, both on a macro and micro-scale. To make sure your product’s content and your users’ experience do not fall prey to the latter, we have created this list of 12 world-class UX writing examples.

UX 104

UX Data Visualization Research Software Analytic Tools 104

UX Planet

MARCH 15, 2025

This is one of my go-to resources for business and strategy articles. One article that really resonated with me was titled Strategy, Not Technology, is the Key to Winning with GenAI. You can read these articles at Harvard BusinessReview. or anything else that can support you on yourjourney! Much love and appreciation No 16.

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Data Visualization Artificial Inteligence Customer Feedback Technical Review 107

UX Planet

FEBRUARY 5, 2025

This case study reveals how Rumi Cosmetiques doubled its conversion rates and saw a 75% increase in adds to cart within a week, thanks to strategic changes in their user experience (UX) design and conversion rate optimization (CRO). An expertly crafted UX design ensures that customers glide through your site like butter on a hot skillet.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

UX Planet

AUGUST 14, 2024

Photo by Thor Schroeder on Unsplash In this publication, I’ve put together a selection of resources where you can share your UX/UI projects, develop networking, find work, find new clients, and more. However, there are other platforms that offer unique opportunities for UX/UI designers. Source: layers.to

Feedback Software 98

Feedback Software UX User Testing Customer Feedback 98

Userpilot

DECEMBER 21, 2024

That’s what this article will help you decide! Heap session replay use cases Product managers and UX designers can use Heap session replays to: Identify frustration signals and uncover UX pain points. This is a limiter because you cannot go back to review historical data, for example, during major UX redesigns.

Data Visualization 106

Data Visualization Analytic Tools Feedback Software Product Research 106

Product Talk

NOVEMBER 3, 2021

UX Copenhagen. Front UX & Product Management Case Study Conference. Front UX & Product Management Workshop Series. If you are not reading this article in your feed reader, then the site is guilty of copyright infringement. Annual Conference on Intelligent User Interfaces. Virtual and Helsinki, Finland.

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Artificial Inteligence Product Research Naming Workshop 227

UX Planet

NOVEMBER 4, 2024

Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. Photo by KOBU Agency Usability testing is a user experience (UX) research methodology carried out to uncover problems and opportunities in a design. Ok, that’s great for UX theory nerds.

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User Testing Product Research Reporting Tools Testing 75

Userpilot

NOVEMBER 29, 2024

This article will help you decide. It captures every click, scroll, mouse movement, or keystroke to help you understand user behavior, identify friction points , and improve UX. Teams can use Fullstory’s session replay to: Identify frustration signals like rage clicks or dead clicks to uncover UX pain points. Fullstory pricing.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 106

UX Planet

JANUARY 12, 2025

It requires a thoughtful approach to user experience (UX), usability principles, and visual design to ensure clarity, accessibility, and functionality. In this article, well delve into the best practices for designing tables that convey information and enhance the overall user experience. Did you find this article helpful?

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Data Visualization User Testing Customer Experience Customer Feedback 111

Mind the Product

MAY 16, 2023

In this article, UX Consultant, Roxanne Rosewood, explores the power of user-centered design and its impact on product development. Read more » The post The power of user-centered design: Putting your customers first appeared first on Mind the Product.

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Customer Experience Consulting UX Article 194

Intercom, Inc.

AUGUST 17, 2020

Localizing a product for international expansion means making all aspects of that product accessible to the market you’re looking to enter – from language translation and adapting product UX to offering multilingual customer support, and beyond.

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Research Software User Testing Software Review Customer Experience 276

Userpilot

JUNE 10, 2024

Following UX best practices is essential to make the product experience more intuitive and efficient. For this, we’ll explore the principles of UX design and go through the best practices that align with them. User Experience (UX) design has many principles that ensure your products are intuitive, engaging, and effective.

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Customer Experience User Testing User Experience Customer Feedback 103