The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

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The Product Coalition

JANUARY 28, 2021

They’re so common that the US Department of Commerce concluded that “software bugs, or errors, are so prevalent and so detrimental that they cost the US economy an estimated $59 billion annually or about 0.6% Most tech products are heavily software or technology-based. of the gross domestic product.” What Are Product Bugs?

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Reporting Tools Software Review Technical Review Systems Review 183

Intercom, Inc.

MAY 25, 2022

Today, our systems dynamically scale to serve about 50,000 web requests per second at peak, 26,000 background jobs per second, and 11,000 public API requests per second – demonstrating our ability to continuously scale to meet the requirements of modern enterprises. At Intercom, we aim to run less software. Can Intercom do that?

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Reporting Tools Customer Experience Data Visualization Software Review 252

Product Talk

MARCH 13, 2024

Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feature parity, etc. Sam created a diagram to help demonstrate the benefits of organizing teams by value stream as opposed to code base.

Research Software 319

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Intercom, Inc.

APRIL 13, 2021

A large part of making this belief a reality is the idea of running less software. It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. In Intercom, we believe that shipping is our company’s heartbeat. persistent": {.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Intercom, Inc.

DECEMBER 9, 2022

OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT. We didn’t give it this supervised learning where you code in a definition of sadness or happiness. So, it’s an interesting question. Where did it learn that?

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The Product Coalition

MAY 19, 2022

A warehouse management system will help to organize the workflow effectively. In this article, we’ll touch upon the benefits of a WMS in the supply chain. What is a warehouse management system? The system also allows setting up an uninterrupted inventory. Employees do not have to delay payments due to bug fixes.

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Product Talk

MAY 15, 2024

This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. Tweet This While this system wasn’t perfect, it worked pretty well for Ellen’s needs. With the user ID, they could look the person up in Amplitude and see how active a user they were.

Product Research 301

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Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. This led to a bloated, over-complicated code base and a product that was difficult to adapt and expensive to maintain.

Feedback Software 223

Feedback Software Research Software User Testing Customer Experience 223

Split

MARCH 1, 2023

Feature Toggles, or feature flags as they’re often called, are a powerful tool for software engineers. Feature toggles have become increasingly popular among software developers. This is probably due to their ability to improve agility, accelerate time-to-market velocity, and increase reliability. Take notes! Take notes!

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UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. But how will it be affected?

Analytic Tools 82

Analytic Tools Systems Review Data Visualization Software Review 82

Roman Pichler

FEBRUARY 9, 2022

Listen to this article: [link]. While the role is discussed in many books and articles, I find that it is still not always correctly understood. This includes laptops, tablets, phones, and software tools; but it may also include having access to a kitchen and a coffee machine. What the Scrum Master Should Do.

Reporting Tools 339

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Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. Your live chat software can also provide self-service options to help customers find what they need on their own. How live chat fits with evolving customer service needs.

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Intercom, Inc.

JUNE 13, 2022

We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. To explore our new reporting capabilities, check out our help center article here. Satmetrix Systems, Inc., and Net Promoter System? Satmetrix Systems, Inc., and Fred Reichheld.

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Intercom, Inc.

MARCH 31, 2020

From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things. Many medical offices and hospitals are extremely crowded due to COVID-19.

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User Testing Healthcare Customer Experience Systems Review 212

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

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Reporting Tools Feedback Software User Testing Software Review 128

UX Planet

SEPTEMBER 3, 2024

This article reviews 3 popular contribution models: 1. It uses the hybrid model of contribution where the central design system team is responsible for the overall direction. This hybrid model helps the design team keep the system accurate and useful. Design change review. Kick-off meeting. Publishing changes.

Systems Review 79

Systems Review Software Review Technical Review Healthcare 79

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Read the article to know what it is? Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. processes, tools, products, and services.

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The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 125

Reporting Tools Agile Feedback Software User Testing 125

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

UX Planet

SEPTEMBER 8, 2024

Image by Cody Cai Design system governance models help organizations manage and maintain design systems across teams and products. There are three popular models —  Solitary , Centralized , and Federated  — each offer different approaches to how design systems are governed within an organization. Image by Nathan Curtis.

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Reporting Tools Feedback Software Government Systems Review 89

Imaginary Cloud - Design

APRIL 29, 2021

This article aims to explain the difference between web design and development and further identify where the neutral territory is. Do web designers code? However, the everyday use of the term "web development" typically refers to coding or writing markups and does not often include design aspects. Do web designers code?

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Research Software Software Review Development Web Development 142

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

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Analytic Tools Feedback Software Reporting Tools Software Review 86

Userpilot

AUGUST 30, 2024

These are the two main questions the article answers. The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. To improve the ROI of your software.

Data Visualization 80

Data Visualization Analytic Tools Reporting Tools Feedback Software 80

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model. What Is Saas? — Brief

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Analytic Tools Data Visualization Reporting Tools Startups 118

Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management. But what is the best tech stack for product management?

Analytic Tools 85

Analytic Tools Data Visualization Feedback Software Software Review 85

UX Planet

SEPTEMBER 10, 2024

The effectiveness of a design system cannot be assumed; it must be actively measured and optimized over time. A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements. Image by Steve Dennis.

Analytic Tools 83

Analytic Tools Feedback Software Systems Review Data Visualization 83

The Product Coalition

DECEMBER 8, 2020

The systems, people and processes at play that make these enormous feats of achievement possible have a way of wrapping their tentacles around new product ventures then slowing them down, impairing them and, sometimes, killing them off. Coordination Force Due to the number of people, teams, divisions, business units, products, committees etc.,

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Development Team Review Technical Review Systems Review Software Review 149

The Product Coalition

MAY 24, 2023

Currently in this modernized world, coding and software development has come into the limelight, but before the rise of technology, there have been several offline sources that let people play live casinos. The market has seen a rise in demand for casino software developers due to the game’s worldwide appeal.

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Software Review Development Technical Review Customer Experience 133

Lenny Rachitsky

MAY 30, 2024

Outside of writing, Matt co-founded DCM Insights, a boutique consultancy helping organizations understand customer behavior, and is a frequent contributor to the Harvard Business Review , with more than 20 print and online articles to his credit. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

Research Software 115

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The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 101

Reporting Tools Travel Systems Review Data Visualization 101

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. Here’s how we do it. Availability is embedded our culture.

Software Review 118

Software Review Technical Review Systems Review Management 118

Product Talk

JUNE 19, 2024

Tweet This So I want to take some time to review why we do discovery. My advice in this article may not stand the test of time. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services. I also want to note that the world of generative AI is moving quickly.

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Generative AI Product Research Feedback Software Analytic Tools 290

Product Talk

SEPTEMBER 1, 2021

Clockwise from the top left, Codi Funakoshi, Product Designer, Rafa Salazar, Lead Software Engineer, and Lisa Orr, Senior Product Manager. They talk about what’s hot, they review what’s just happened and what’s in flight, and they cover why they’re delivering whatever is in the next sprint. Meet Lisa’s product trio at Human API.

Product Research 256

Product Research User Testing Technical Review Data Visualization 256

Intercom, Inc.

JUNE 10, 2019

It powers everything from article, conversation and user search to reporting, billing, message delivery and even our internal log management and analytics. Productivity: Most software tends to improve over time, adding features, fixing bugs and supporting new ways of doing things. A lot of software tends to get faster over time.

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Reporting Tools Data Visualization Analytic Tools Software Review 35

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. We’ve gathered a list of articles, videos, and podcasts you can check out: Score Your Company’s SOC 2 Readiness. Start early.

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Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

MARCH 23, 2022

The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. Imagine you scan a QR code with your smartphone, and it takes 10 seconds to return a result. Imagine that your factory comes to a standstill due to the failure of a cloud instance.

Framework 118

Framework Reporting Tools Technical Review Systems Review 118