Intercom, Inc.
AUGUST 18, 2020
Last week we launched a series of new features to help modern support teams handle rising volumes of complex conversations with confidence and efficiency. Want to see these features in action? Our newest product upgrades solve three main challenges for support teams: 1. New reporting metrics for more detailed insights.
Alchemer Mobile
FEBRUARY 22, 2022
We’ve broken the concept of product adoption into five key stages, outlined product adoption metrics, and provided some strategies for how to improve product adoption. What is product adoption? Product adoption refers to how customers embrace and use a product. The product is the right market fit.
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Roman Pichler
APRIL 15, 2024
Listen to the audio version of this article: [link] What are OKRs? To make this more concrete, let’s look at an example: Objective : Grow the product management team. To make this more concrete, let’s look at an example: Objective : Grow the product management team. Key result 1 : Three product managers are hired.
Mixpanel
AUGUST 9, 2022
User onboarding is a critical part of your product’s success. Without an effective and engaging onboarding process, adding and retaining customers becomes extremely difficult. Product analytics plays an important role when onboarding users. The lower this time is, the better off your product onboarding will be.
Product Talk
JULY 17, 2024
My goal with this article is to cover the most common questions we get about outcomes. Why are product teams shifting from focusing on outputs to focusing on outcomes? How do you identify product outcomes? How can product leaders hold teams accountable to outcomes? It’s often a metric, something we want to measure.
The Product Coalition
MARCH 15, 2023
Chances are the ones you frequently use have a simple, intuitive app onboarding process. If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. Effective onboarding is also necessary to set your users up to use your app successfully.
Product Talk
MAY 15, 2024
Committing to continuous discovery means changing the way your product team operates. We hope that today’s Product in Practice will change your mind. Ellen Juhlin , a product coach and Product Talk instructor, shares several ways that she used in-app surveys to collect feedback and create regular touch points with customers.
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