Userpilot

AUGUST 14, 2023

For most SaaS businesses, a product satisfaction survey can be the heart of a user research process. But what type of surveys are best for your goals? In this article, we’ll go over different survey types and examples, as well as provide some ready-to-use templates you can use right away with Userpilot.

Product Research 72

Product Research Data Visualization Analytic Tools Feedback Software 72

Userpilot

MAY 13, 2024

Customer feedback surveys serve as invaluable tools for gathering actionable insights directly from your audience. However, it’s important to know when and how to trigger the forms to gather user feedback , for increased response rate and data credibility. Types of surveys include: Customer Satisfaction Score (CSAT).

Customer Feedback 90

Customer Feedback User Testing Feedback Software Product Research 90

Userpilot

NOVEMBER 30, 2023

What is the UX research process? These are only some of the questions that the article tackles. It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. It’s essential to build user-friendly products that satisfy their needs and offer a positive customer experience.

Product Research 78

Product Research User Testing Research Software Data Visualization 78

Userpilot

MARCH 29, 2023

Are you looking to quickly and accurately track user sentiment and determine how happy your customers are with your product or service? Today, there are smiley face surveys. TL;DR Smiley face surveys use smiley faces as answer options to measure customer satisfaction. What is a smiley face survey?

Product Research 83

Product Research User Testing Customer Feedback Feedback Software 83

Userpilot

JANUARY 28, 2024

Looking for micro survey templates to collect quick user feedback? This article guides you through important surveys to implement across the customer journey. You will also learn best practices to ensure high response rates while collecting accurate feedback. These surveys are usually short and super-focused.

User Testing 68

User Testing Customer Feedback Product Research Feedback Software 68

Product Talk

APRIL 8, 2020

Welcome to the latest installment of Product in Practice! For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work.

Product Research 267

Product Research User Testing Research Software Data Visualization 267

Userpilot

JUNE 12, 2023

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. But what kind of surveys should you be sending, and how do you frame your questions to elicit the right answers from respondents? It can be a tough nut to crack sometimes, but we’ve made it easier in this article.

Data Visualization 70

Data Visualization Product Research Research Software Analytic Tools 70

UX Studio: Product Management

JANUARY 26, 2023

Well, it is a fact that it would be hard to find a more misused UX research method than surveys. On the one hand, due to their low cost and time requirements, we often see that surveys are the go to research method for many product teams. Lastly, we will show you some inspiring use cases of UX surveys.

Product Research 52

Product Research User Testing Research Software Data Visualization 52

Product Talk

JUNE 1, 2022

And this is not just an empty excuse—most product people’s calendars are packed. As Teresa writes in Continuous Discovery Habits, “The hardest part about continuous interviews is finding people to talk to. One of the tactics Teresa recommends is recruiting participants while they’re using your product or service. Tweet This.

Research Software 166

Research Software Product Research User Testing Customer Experience 166

The Product Coalition

FEBRUARY 22, 2021

TL; DR: Product Discovery Anti-Patterns Scrum has proven to be an effective product delivery framework for all sorts of products. However, Scrum is equally well suited to build the wrong product efficiently as its Achilles heel has always been the product discovery part. just to name a few.

Product Research 98

Product Research User Testing Customer Experience Reporting Tools 98

Modus Create

MAY 26, 2021

As part of a recent customer engagement, we were tasked with defining a naming convention for GitHub repositories. Up to this point, each project team had used whatever convention (or none) they liked to define the repository name, leading to a situation where there was a lack of consistency across the GitHub organization. Consistent.

Naming 105

Naming Product Research User Testing Research Software 105

Product Management University

AUGUST 17, 2020

Do you recommend a sales discovery document for each product? 3 Reasons You Don’t Need a Sales Discovery Document for Every Product. We already know what problems our product solves and it’s safe to assume every buyer has the majority of them! Related Articles. Your question * Name *.

Product Research 130

Product Research Document Naming Presentation 130

Userpilot

JULY 1, 2024

Product market research is essential for comprehending your customer base, competition, and the prevailing trends within the industry. It involves collecting and evaluating information that can guide you in making well-informed decisions about your product offerings. What is product market research and why is it important?

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Userpilot

MARCH 23, 2022

Is there such a thing as NPS survey best practices? There’s much more to NPS than sending users a customer feedback survey. In this article, I’ll briefly go over what Net Promoter Score (NPS) survey is and how to calculate it. Two questions are ideal in an NPS survey. The short answer is YES.

Product Research 82

Product Research Feedback Software Analytic Tools Research Software 82

The Product Coalition

JANUARY 3, 2020

Creating a Product Discovery Track: A Practical Guide In the last decade we have evolved a lot in terms of agile development, Agility has become its own concept and we have lots of books and conferences for this subject. I had the opportunity to build a Product Discovery Trackfrom my experience at OLX Brazil and learned a lot from it.

Product Research 78

Product Research Research Software User Testing Technical Review 78

Product Talk

NOVEMBER 1, 2023

We are starting to pull together our list of 2024 product conferences. If you know of product conferences that are not on the list and you think they should be, please send an email to conferences@producttalk.org. Are you looking for the 2023 Product Conferences list? This list is by no means exhaustive. Find it here.

Product Research 195

Product Research Naming Artificial Inteligence Research Software 195

Roman Pichler

AUGUST 11, 2020

A Brief Guide to this Article. This article assumes that you are familiar with the product vision board or the key elements of a product strategy : market, value proposition, standout features, and business goals. Vision Captures Product Idea or Business Objective. Target Group is (too) Big and Heterogenous.

Vision 312

Vision User Testing Research Software Product Research 312

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. Card sorting and fake door testing are useful testing methods before the product launch.

User Testing 70

User Testing Product Research Customer Experience User Experience 70

Amplitude

MARCH 16, 2020

When a Product Team starts a new Product Discovery mission, their primary job is to reduce uncertainty. Initial alignment and research might feel predictable and almost linear. A Personal Story: Velocity-Fixation, Paint-by-Numbers Product Discovery, and a Realization.

Product Research 125

Product Research Customer Experience User Testing Research Software 125

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. It took a few years until the team felt the market for this product was mature enough. We were faced with a lot (!) And that’s OK! Stage 1.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Userpilot

JUNE 7, 2022

UX researchers have developed many user experience testing methods over the years, and more techniques are still being researched. Let’s take a look at the top usability testing methods, and let’s see how they all compare, and identify the best use case, advantages, and disadvantages of each.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Roman Pichler

MAY 11, 2021

Myth #1: The product owner must ensure that the stakeholders are satisfied. But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal.

Weak Development Team 338

Weak Development Team Product Research User Testing Customer Experience 338

Userpilot

AUGUST 30, 2024

That’s the magic of a well-crafted product ad. In this article, we’ll explore 7 product advertising examples to inspire you—from video ads and social media marketing to events and blogging. Plus, you’ll learn how Userpilot can help with product marketing and drive user engagement. Get a demo.

Feedback Software 80

Feedback Software Analytic Tools Research Software Advertising 80

Userpilot

JULY 24, 2024

Launching a product without a well-defined product strategy framework is similar—you risk wasting resources without a clear path to success. So, how do you outline a product strategy framework that is the foundation of product-led growth ? This article will discuss the key steps to get you started. Book a demo now.

Data Visualization 95

Data Visualization Framework Product Strategy Analytic Tools 95

Userpilot

APRIL 18, 2023

And to do that, you must ask the right customer satisfaction survey questions. Thus in this article, we will go over 25+ customer satisfaction survey questions that you can ask users to get valuable feedback and use the insights to make data-driven decisions. Here are some best practices for collecting customer feedback.

Customer Feedback 74

Customer Feedback User Testing Customer Satisfaction Customer Experience 74

Userpilot

JANUARY 26, 2023

How does it contribute to product success? How do you embed it into your product management processes? If you’re after the answers to these questions, you’re in the right place, because that’s exactly what this article explores! When collecting user feedback , make sure to make the process as smooth as possible.

User Testing 83

User Testing Product Research Customer Feedback Customer Experience 83

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. What is Intercom?

Data Visualization 70

Data Visualization Product Research Software Review Feedback Software 70

Userpilot

AUGUST 24, 2024

Want to learn how to turn raw numbers into actionable insights on how to improve your product? In this article, we explore what quantitative data analysis is, the difference between quantitative and qualitative data analysis, and statistical methods you can apply to your data. Defining goals and KPIs. Collecting and cleaning data.

Data Visualization 86

Data Visualization User Testing Product Research Analytic Tools 86

Userpilot

MAY 30, 2024

This article provides a detailed guide, covering: What is customer sentiment, and why does it matter for your bottom line? Proven methods to collect valuable customer feedback , from surveys to social media monitoring. Identify product enhancement opportunities. Implement product improvements based on user feedback.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Research Software 82

Messages that Matter

AUGUST 26, 2024

Messages that Matter Messages that Matter Involve partners early and often throughout creation of your product messaging! It is the key to getting partners to embrace and amplify your B2B software product messaging. They can tell you the truth about product strengths and weaknesses. What are our product’s strengths and weakness?

Messaging 40

Messaging Product Research Weak Development Team User Testing 40

UX Planet

JUNE 24, 2024

Initially, it was a name coined for startups valued at over a billion dollars, symbolising rarity and magical success. It seems strange, but companies are in pursuit of this rare breed of designer who excels in UX design, UI design, content design , and UX research simultaneously. Check out my other articles on design.

Product Research 98

Product Research User Testing Finance Feedback Loop 98

Product Talk

SEPTEMBER 1, 2021

Continuous discovery is more of a journey than a destination. If your sales team isn’t bought in, for example, they won’t want to sell your new product or feature. If your sales team isn’t bought in, for example, they won’t want to sell your new product or feature. Continuous discovery is more of a journey than a destination.

Product Research 226

Product Research User Testing Technical Review Data Visualization 226

The Product Coalition

DECEMBER 21, 2020

Experimental Design For Product Testing?—?Important The use of controlled experiments to understand and test ideas also extends to the online world, in the form of A/B testing. This article assumes a basic understanding of A/B testing. This article assumes a basic understanding of A/B testing.

User Testing 167

User Testing Product Research Testing Weak Development Team 167

UX Studio: Product Management

APRIL 27, 2021

Generative research , sometimes referred to as discovery or exploratory research , is defined by Usertesting as “a method of research that helps researchers develop a deeper understanding of users in order to find opportunities for solutions or innovation.”. That’s why we do generative research.

Data Visualization 88

Data Visualization Product Research Research Software User Testing 88

Userpilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Sending surveys to specific user segments.

Data Visualization 77

Data Visualization Feedback Software Customer Feedback User Testing 77

Userpilot

NOVEMBER 20, 2023

The articles: Defines the weighted scoring model Discusses its advantages and disadvantages Shows how product and project managers can create their own model Explains how to follow up on the results Let’s get right into it! When to use the weighted scoring method in product and project management?

Product Research 84

Product Research User Testing Customer Experience Research Software 84

Product Talk

APRIL 5, 2023

Today’s Product in Practice focuses on Ellen Juhlin , a Product Talk Academy instructor, product coach and consultant, and Senior Director of Product Management at Orion Labs, who recently found herself facing this challenge. But there are still benefits to generating ideas in a group setting.

Engineering 220

Engineering Feedback Software Product Research Technical Review 220