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UX Analytics: It’s Not Just About Data Collection and Methods

Userpilot

Without effective UX analytics that goes beyond collecting data, you’re losing valuable customers. This article will help reduce such churn by refining your product management and UX analysis approach. It covers key topics, such as: Defining UX analytics. Why UX analytics should go beyond quantitative data.

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519: Product verification, most important of the 19 activities of product management – with Nishant Parikh

Product Innovation Educators

In this article, I’ll share the key takeaways from our discussion, including why market research should be your foundation, how customer engagement has evolved to become a continuous process, and the ways AI is reshaping traditional product management activities.

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The Rise of AI-Driven UX: Balancing Automation and Human-Centered Design in 2025

UX Planet

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). UX experts have already integrated AI into their daily lives in one way or another. From new UX-related technologies and automation to personalization. If so, read on!

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Easier help is better help: Announcing completely redesigned Articles in the Intercom Messenger

Intercom, Inc.

We’ve had articles in the Messenger since the last major update in 2018. We’ve made it much easier for your customers to get what they need, and increased customer engagement with Articles by up to 3x”. A full-fledged Articles experience in the web Messenger. We’ve embedded the full help center experience in our Messenger.

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Payment Button Design Best Practices

UX Planet

This article reviews 7 best practices that will help you design effective paymentbuttons. If the payment wasnt processed, show a red cross error with a message about what wentwrong. Handle errors gracefully If the process fails, change the button state to an error indicator and show a message that will explain what wentwrong.

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User Engagement Metrics: Essentials

UX Planet

This article explores key user engagement metrics and offers practical tips for improving themetrics. Typically, social media and messaging apps have highly engaged users (visit daily/multiple times aday). Invest in UX writing: Use compelling descriptions and labels for CTAs. A/B test different designs and messaging.

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Building an Effective Product Feedback Loop

The Product Guy

Would like to get your thoughts around that in the article. but its up to you, i’m not sure if its something you need to cover in this article but it might provide a more complete picture. Now you have a few features that you’ve unified into a single UX–you’re pumped. . FBLs help keep you close to your customer.