Product Talk

JANUARY 3, 2024

Through the course, Mike developed his listening skills, created better relationships with members of the sales team, and began to use the insights he gathered to improve the product offering, make a positive impact on company revenue, and earn several promotions along the way. It was very example-driven,” says Mike.

Product Research 217

Product Research Customer Experience Research Software Reporting Tools 217

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 96

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

The Product Guy

JUNE 25, 2018

Guest Post by: Kennan Murphy-Sierra (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Jordan Bergtraum]. This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

The Product Coalition

JANUARY 27, 2024

I would like to thank Tremis Skeete, Executive Editor of Product Coalition, for his valuable contributions to this article's research, development, and writing. I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment.

Analytic Tools 138

Analytic Tools Research Software Reporting Tools Software Review 138

The Product Coalition

DECEMBER 13, 2021

The importance of measuring the small outcomes associated with their product goals or visions is the key to churn expected benefits throughout the product life cycle. The below image is a simple framework but it is a growth platform that helps in setting up startups, mid-size or even big enterprises. What is S.M.A.R.T?

Framework 149

Framework Startups User Testing Onboarding KPIs 149

UX Planet

JANUARY 18, 2024

It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. In any project, the user experience is paramount, and evolving this experience hinges on robust UX research. This method can uncover areas for improvement in user experience and interface design.

Data Visualization 81

Data Visualization User Testing Research Software Product Research 81

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. This lets product managers and marketers track how users progress through each stage.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Unify data and simplify partner integrations with enterprise-class security and reliability. Core mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

OCTOBER 11, 2019

The best way to advance your product management career is to develop yourself. In this article I want to introduce you to the 6 best platforms for attending these courses. Every platform offers a variety of product management courses. You can decide between two different plans (Team and Enterprise).

Analytic Tools 60

Analytic Tools Reporting Tools Data Visualization Certifications 60

Userpilot

FEBRUARY 26, 2024

Looking for an effective user engagement analysis tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your user engagement analysis needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Mind the Product

JULY 6, 2018

And yet, the job of the product manager comes with a level of accountability and scrutiny that is unique. Product managers are asked to look after all facets of a product’s development, from conception to launch. From software design to user experience. Let’s do it over and over again!

Research Software 93

Research Software User Testing Product Management Product Manager 93

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? This is the main question we discuss in this article, so if you’re after the answer, you’re in the right place! A well-structured product team requires a product leader – either a product manager or a product owner.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

The Product Coalition

MARCH 3, 2023

While both PLG and traditional methods have their advantages, they offer a siloed view, often resulting in different user experiences depending on the part of the organization involved. A holistic CJ approach focuses on a unified experience, providing additional insights into customer behavior at every step.

Customer Experience 128

Customer Experience Customer Feedback User Testing User Friction 128

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your feature adoption needs. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Onboarding checklist editor.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user engagement analysis needs. What are the pros and cons of GainsightPX?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

OCTOBER 15, 2023

But you may be thinking, what exactly is the role of a growth marketer, and how do they help grow your product ? This article will help answer that exact question. In contrast, traditional marketing managers primarily concentrate on classic marketing campaigns for customer acquisition. Conduct A/B testing with Userpilot.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization User Testing 105

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer satisfaction needs. Self-help resource center : An intuitive self-service support that quickly guides users to solutions – reducing friction and providing timely assistance for a better user experience.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

SEPTEMBER 20, 2022

In this article, we’re going to break down exactly what it takes for your customers to start getting value from your product – and therefore boost adoption. Despite the differences in individual onboarding requirements, it’s essential for every product to have some type of customer onboarding process in place.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! It enables you to collect and analyze NPS and CSAT data to obtain actionable insights into user experience and improve customer satisfaction.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your digital adoption needs. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s see why it stands out.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Mind the Product

MAY 5, 2020

The feature on your product’s roadmap that previously seemed niche suddenly has far wider adoption across many more use cases than anticipated. Along with this comes your ability to explain and support your product. Its use among our team is so prevalent now that we’ve integrated it natively into our own product.

Reporting Tools 160

Reporting Tools User Testing Customer Experience Software Review 160

Userpilot

OCTOBER 16, 2023

Like any form of analytics, product marketing analytics is all about capturing key data and optimizing the customer experience using that data. Unlike marketing analytics which focuses on replicating marketing successes, product analytics focuses on improving the product. How can I improve the user experience?

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 105

Userpilot

FEBRUARY 20, 2023

Which of them should you choose to generate growth insights for your product? In our article, we aim to help you make the decision. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. How can a product analytics tool help you drive product growth?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your digital adoption needs. Users on the Growth or Enterprise plan can add an unlimited number of tags and use events to trigger in-app flows.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your feature adoption needs. Users on the Growth or Enterprise plan can add an unlimited number of tags and use events to trigger in-app flows.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Let's jump right into it!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

UX Studio: Product Management

NOVEMBER 24, 2020

Apart from analyzing the top product design agencies, we will help you to understand better who a product designer is, how product design is different from web design, what product design agencies do, and how to find the best product design firm to work with.

Product Research 116

Product Research Research Software Software Review Technical Review 116

Userpilot

MARCH 11, 2022

What is user behavior tracking? In this article, we cover what user analytics means, the right metrics to track, and the best tools in the market right now. After reading this, you will be equipped to track user behavior on your website and app. What are user behavior metrics? And where do you start? Who is it for.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your event tracking needs. Most users laud Userpilot for its versatile feature set, ease of use, and responsive support team: I recently had the pleasure of using Userpilot, and I must say it exceeded all my expectations.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

ProductPlan

SEPTEMBER 28, 2022

To determine if your organization is product-led, look for three characteristics in your approach to building products: 1. User experience drives design. A product-led growth company considers its product the primary source of new customers and users. You achieve this through understanding your users.

Reporting Tools 59

Reporting Tools Customer Experience Feedback Software User Testing 59

Userpilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences.

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

The Product Coalition

JANUARY 12, 2022

Hence, innovation is an important factor to drive product-led growth. Outstanding UX: One of the strongest pillars of product-led growth is the user experience which is unlike traditional sales that usually promises more to a customer than actual product performance & experience.

Research Software 158

Research Software Technical Review Strategy Software Review 158

Userpilot

JULY 30, 2022

So in this article, we’re going to deep dive into 7 of the most common user onboarding mistakes – and map out tools and tactics to help you avoid them. The user onboarding process is a whole host of activities designed to help your users experience value from your product or service throughout the product lifecycle (i.e.

Onboarding KPIs 98

Onboarding KPIs User Testing Customer Experience Customer Feedback 98

Userpilot

MARCH 4, 2021

You should consider the following: SMB or Enterprise? Larger enterprises tend to have in-house customer service teams, and if each team member needs an account, the costs can rack up quickly. Their interactive feedback forms create a playful user experience. Feedier Dashboard. What we like. What we dislike. Promoter.io

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98