Product Talk

SEPTEMBER 4, 2024

. – Tweet This The product team at Botify knows this all too well. While Chief Product Officer Christophe Frenet initially guided this transition, many members of the team stepped in to facilitate this process. Botify’s technology helps identify technical problems on their websites and implement corrective actions.

Product Research 200

Product Research Onboarding KPIs CTO Coach Research Software 200

Usersnap

JULY 3, 2023

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is. We did cover a lot of topics in the area of bug reporting. Examples of bug reports 3 samples of bug reports So… what is a bug report? This has since changed though.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software Weak Development Team 52

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. This article aims to simplify feature analysis. Extract feature development insights. Involve cross-functional collaboration with the sales team, product team, engineering, and other relevant stakeholders.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Weak Development Team 80

Userpilot

AUGUST 22, 2024

What are its strengths and weaknesses? These are the main questions we explore in this article. You will also learn about two alternative product analytics solutions for event tracking; Userpilot and Google Analytics 4. This means it might not be the right tool for users without technical expertise. How do you set it up?

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. That’s why KBCM reports that nearly 20% of SaaS companies have an average contract length of less than one year. What is SaaS customer onboarding software? Table of Contents. Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JULY 11, 2022

What are the golden rules of great customer service and why should you utilize them? The reputation of your company depends on the quality of service you provide to your customers. It doesn’t matter how great your product is, if your customer support is bad, your customers will leave! What is customer service?

Reporting Tools 92

Reporting Tools Feedback Software Customer Experience User Testing 92

Userpilot

JANUARY 8, 2024

This article shows you how. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

Analytic Tools 94

Analytic Tools Research Software Feedback Software Customer Experience 94

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies.

Feedback Software 81

Feedback Software Analytic Tools Research Software User Testing 81

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too.

Article 82

Article Feedback Software Research Software User Testing 82

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Usersnap

JUNE 17, 2019

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. But, as a customer service agent or the feedback receiver, you know customers are sometimes just as guilty. This article has got you covered. Top 4 Struggles for Customer Service Teams.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.  It’s easy to believe that a small piece of software that works today is done – that it will keep working into the far future.  Their market strategy team realizes they need one more field mapped. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Let's jump right into it!

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

UX Studio: Product Management

JUNE 22, 2021

They get most of the recognition, but they also have to be involved in everything, which is super tiring and often leads to stress, burnout, and bad health. They don’t have to make every decision and double-check everything done by their teams. The most important tool empowering leaders can use is context.

Data Visualization 130

Data Visualization User Testing Weak Development Team Analytic Tools 130

Userpilot

NOVEMBER 30, 2023

This is the main focus of the article, so if you’re after the answer, we’ve got you covered! A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. How do product managers identify market gaps?

User Testing 83

User Testing Data Visualization Research Software Feedback Software 83

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. This is my motivation behind writing this article. This article explores multiple aspects of product management. Hard Skills Required for the Role.

Technical Review 159

Technical Review Research Software Product Management Product Manager 159

eG Innovations

JUNE 9, 2022

Vendors such as Citrix now advocate the use of technologies such as Terraform and Ansible for deployments. IaC and How it Relates to Monitoring Tools. As a result, IaC may now define how infrastructure should auto-scale up or down to service the needs of applications. additional servers) to service increased demand.

Reporting Tools 52

Reporting Tools Data Visualization Artificial Inteligence Product Research 52

Userpilot

NOVEMBER 17, 2022

There’s a science to successful customer onboarding, and following the client onboarding best practices in this article will set you on the right path. Read on as we explore client onboarding and how to combine creativity, thoughtfulness, and the right onboarding software to help customers ‘get’ your product.

Feedback Software 91

Feedback Software Customer Experience Analytic Tools Research Software 91

Userpilot

AUGUST 1, 2024

In this article, we explore the key steps product managers follow to create a successful product marketing strategy, including some successful real-world examples. Product marketing focuses on getting products into the hands of the right users, whereas product management focuses on developing the product. Let’s dive in!

Research Software 87

Research Software Analytic Tools Product Marketing Product Research 87

Userpilot

JUNE 27, 2024

In this article, we will outline the typical journey for a product analyst, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. You also learn how to use product research tools. In this role, you perform functions like analyzing data, extracting insights, and preparing reports.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. And that’s where people like Adam Markowitz come in. Less than a year later, Drata was launched.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. If you’re a senior engineer and want to further your career, what skills should you develop? How do people move into staff engineering roles? They likely don’t have all the answers.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product Coalition

MARCH 29, 2021

TL; DR: Product Backlog Defense Make no mistake: Your Product Backlog is the last line of defense preventing your Scrum Team from becoming a feature factory; hence Product Backlog defense is vital: Figure out a process that creates value for your customers. Shall I notify you about articles like this one? Moreover, have the courage?—?and

Reporting Tools 146

Reporting Tools Product Research Weak Development Team Agile 146

eG Innovations

MARCH 7, 2023

Consider the scenario – You are an SRE (Site Reliability Engineer) joining a team to take charge of their Java applications. It has been reported that a Java application is very flaky in terms of memory issues. 3: Work with your AppDev team on chaos engineering and game days to simulate edge cases.

Data Visualization 52

Data Visualization Reporting Tools User Testing Artificial Inteligence 52

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results. Live chats – Drift.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? This is the main focus of the article. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs.

Research Software 78

Research Software Analytic Tools Feedback Software User Testing 78

Centercode

DECEMBER 22, 2020

This year has forced us to grow and change many, many aspects of our lives, from how we work (#remote), to how we communicate with our team (“Can you guys see my screen?”), The Impact of Pre-Release Product Testing on Star Ratings (Report). ”), to how to dress (hello sweatpants, my old friend). Increasing Efficiency.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. A bad CEO takes the credit and passes on the blame. A bad CEO assumes they have the best idea in the room.

Data Visualization 110

Data Visualization Weak Development Team Technical Review Software Review 110

Johanna Rothman

JUNE 24, 2020

.” The tester said, “If the developers didn't put so many problems in, we'd be done by now.” ” The developer said, “If you didn't pressure me so much, I could have done a better job.” That's because product development is a system of work. ” It's also not quality engineering. .”

Reporting Tools 79

Reporting Tools Weak Development Team Product Research Management 79

Userpilot

JANUARY 22, 2024

In this article, we dive deep into what a product marketing framework is and explore its essential components. For your product marketing strategy, however, you’ll need to align your sales and marketing teams, create a value-based pricing strategy , collect and apply customer feedback , and map out the customer journey.

Feedback Software 84

Feedback Software Research Software Analytic Tools Product Research 84

The Product Coalition

MARCH 8, 2020

I work in the tech industry & manage a team of around 12 people with a range of product, delivery & engineering skills. As a leader in tech, I have a variety of responsibilities, but I see my main role as building, enabling & motivating teams to deliver great digital products. Personal opportunity.

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

The Product Coalition

JULY 11, 2019

Guide on Managing Cross-Functional Team To develop a good project, you need to consider two important factors?—?a a project idea and a team of specialists. Speaking about the team, there is always a question: what team structure to choose? What is Cross-Functional Team? Less time, less money.

Weak Development Team 60

Weak Development Team Reporting Tools Software Review Management 60

Bain Public

DECEMBER 14, 2021

As the technology industry continues to grow, so much product managers so they don't fall behind. How do you know that you are making a product or service that your customers want? How do you guarantee that your team is creating value for your customers in a way that creates value for your business?

Books 52

Books Research Software Product Research Reporting Tools 52

Product Management University

DECEMBER 2, 2022

There are senior executives in the C-suite (buyer personas) that have VPs and directors reporting to them, the department heads. Then the department heads have managers and staff reporting to them (user personas). And finally, we’ll look and B2B buyer personas and the role they play in product development. Role-Based Personas.

B2B 130

B2B Customer Experience User Testing Customer Feedback 130

Userpilot

MAY 13, 2021

It’s what helps teams build great product experiences. In this article, we’ll explore what product intelligence is in detail. How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Atlassian

JANUARY 13, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. They wanted to speed up long-distance calls, leading them to release a complex software upgrade. Development teams usually create a list of guidelines known as coding conventions. Embrace coding conventions. Use a code linter.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Rather, everything is an iterative process of building the service, rolling it out to users and keep improving it as you get new data and feedback.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223