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13 Best Customer Self-Service Portals to Enhance Customer Experience

Userpilot

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

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Why live chat isn’t just for customer service anymore

Intercom, Inc.

According to an eConsultancy report , for every $92 spent acquiring prospects only $1 is spent converting them. The report is a bit dated, but the underlying thinking persists: companies still spend disproportionately on acquisition and neglect conversion. The best chatbots are like an SDR’s secret personal assistant.

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Built for you: Improved Surveys, enriched push notifications, Australian data hosting, and more

Intercom, Inc.

We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. Gain deeper insights with advanced reporting for Surveys. Use advanced reporting to unlock deeper insights from your Surveys. Satmetrix Systems, Inc., and Net Promoter System?

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7 Best Self-Service Software Tools For SaaS

Userpilot

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Seven of the best software tools to choose from, along with their features and pricing.

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Embedding Self-Service BI in Blazor Applications 

Reveal

Reveal Embedded Analytics With abundant data, users have shifted to a data-first approach to guide their decision-making process. Integrating powerful BI with fully interactive visuals and reports into your Blazor applications makes data analytics accessible to all your end-users. And it’s easy to see why.

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Embedding Self-Service BI in React Apps with Node.js

Reveal

Reveal Embedded Analytics In today’s data-driven world, integrating dashboards and analytics capabilities directly within SaaS applications is a must. There are many benefits to embedding analytics , including quicker time to market, increased productivity and performance, and growth of profits. We have a Node.js

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Top Customer Success Management Software For SaaS

Userpilot

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!