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Our 10 Selected Session Recording Software for Product and Engineering Teams

Userpilot

This article aims to simplify the decision-making process. Whether you’re prioritizing budget, specific features, or platform compatibility, you’ll find the perfect solution here. Microsoft Clarity – Suitable for SMBs with no heavy analytics needs – 100% free.

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How to Create a Successful Customer Expansion Strategy? (+Best Practices)

Userpilot

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. This metric helps SaaS companies track the effectiveness of their expansion efforts. What is a customer expansion strategy?

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Why You Need an All-in-One Mobile App Engagement Platform for Your Product Team

Userpilot

The answer is a single mobile customer engagement platform that combines onboarding, push notifications, and analytics to improve user engagement. As product managers, the challenge goes beyond delivering consistent cross-platform customer experiences. Such context switching significantly reduces productivity.

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Product Analytics Metrics: What To Track & How To Optimize Them?

Userpilot

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics?

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Userpilot Features: The Best Product Growth and User Onboarding Tool For Driving User Adoption

Userpilot

Looking to drive adoption with contextual user onboarding ? As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. Another impressive dimension of Userpilot’s software is event tracking and feature tagging.

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How to Improve Customer Retention: 20 Actionable Strategies

Userpilot

The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth. Provide exclusive access to new features and beta programs for loyal customers.

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In-App Customer Support: Tools and Best Practices for a Great In-App Support Experience

Userpilot

Free up support staff to focus on more complex issues by also adding self-service resources. In this article, we’ll break down what in-app customer support is, show you some of the best practices, and check out what you should look for in an in-app customer support automation tool. Why is in-app support important?