Article eBook User Experience User Friction 
Userpilot
FEBRUARY 4, 2023
When it comes to customer retention , figuring out how to wow a customer is crucial. After all, how can you expect to keep existing customers if you’re not able to meet (or exceed) customer expectations? TL;DR “Wowed” customers are more likely to be loyal to your brand and make additional purchases in the future.
Userpilot
JANUARY 8, 2024
With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. This article shows you how. In-app strategies for converting free or trial users to paying customers. Personalize your campaigns.
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UX Studio
NOVEMBER 26, 2018
Easier said than done… Is it not just a question of market research vs user research? In this article we answer: How do we distinguish between types of research? What characteristics define market research vs user research? How do we combine market research and user research? What market shares have they gained?
The Product Guy
SEPTEMBER 12, 2017
Whether you consider your user base in light of market research or user research, both of these kinds of researchers use the patterns they discover to form personas. User personas stand in for users throughout the design of your product. Each one has at least one goal and at least one pain point.
UX Studio: Product Management
JANUARY 29, 2020
With this revamp, senior management hoped to achieve a radical improvement in their user experience, as opposed to the incremental refinements they had been working on in recent times. Therefore, they wanted us to conduct extensive user research aimed at understanding the main problems their users were currently facing.
Userzoom
DECEMBER 17, 2019
First however you’ll need some sound advice from a panel of UX experts who know a little something about talking to budget-holders and convincing them to invest in user experience. This free-to-download bundle contains the following resources: Benchmarking 101 [ebook]. How will your better user experience increase revenue?
Userpilot
JUNE 13, 2022
The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. The Kalungi blog is focused on educating users about how to implement inbound marketing in their SaaS businesses. Ready to dive in?
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