The Product Guy

SEPTEMBER 12, 2017

You might be testing a new feature with a subset of your users, as Facebook frequently does in their experiments. In that sense, letting users know about a feature that they won’t see will just confuse them. You may buy this ebook at [link]. Continuous integration in deployment can involve feature flagging.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

Revulytics

MAY 17, 2018

In debunking whether goldfish truly have better attention spans than humans, the psychology professionals interviewed for this wonderful BBC article said that attention really isn’t something that can be objectively measured. These in-the-moment prompts show users the usefulness of your software, building adoption and satisfaction.

Analytic Tools 65

Analytic Tools Data Visualization Messaging Reporting Tools 65

UX Studio

JULY 11, 2018

So many articles cover the rules. But what do metrics tell us about the success or failure of checkout, the user experience, or design? Finding the why’s: User interviews and usability testing to understand user behavior. User interviews. Usability testing. Are there some rules to follow?

UX 96

UX User Testing Data Visualization Customer Experience 96

Userzoom

DECEMBER 17, 2019

First however you’ll need some sound advice from a panel of UX experts who know a little something about talking to budget-holders and convincing them to invest in user experience. You can do this by sourcing third party data, or running a small test to prove the results. But where will you find such a panel!?

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

UX Studio

AUGUST 15, 2018

UX research can deliver essential customer insights about the target users. Don’t forget about usability tests either. UX research: someone in your team must be able to test your designs with real users, validate feature ideas, do interviews , evaluate analytics, build personas, and deliver the necessary customer feedback.

User Testing 104

User Testing Product Research Customer Feedback Customer Experience 104

UX Studio

OCTOBER 18, 2018

Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI. They think in pixels and communicate with users in a visual language. In this article we answer: What constitutes microcopy? With this checklist, we can systematically design our words to turn out as user-friendly as possible.

UX 102

UX User Testing Systems Review Workshop 102

UX Studio

APRIL 16, 2019

In this article we discuss how design transforms organisations and inspires innovation. Here is the article outline: The maturity of design within companies. To get an idea on how to do it, check our article on feature prioritisation techniques. Test solutions. Get ready to dive into the world of innovation by design.

User Testing 97

User Testing Data Visualization Research Software Feedback Software 97

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. Since they still had an existing version of the product, we decided to run user tests (with mini interviews ) to find out where the customer onboarding process went wrong. The solution.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

UX Studio

MARCH 8, 2019

So you decided to hire real pros for help with user experience this time. Preparing an important move with your team, you want super awesome user interface. In this article, I will try to help you in this situation. But I have also seen a lot over the last 15 years, so I will share my experience with you.

Research Software 51

Research Software UX User Testing Feedback Software 51

Userpilot

FEBRUARY 4, 2021

The problem your product solves might be the same for more than one user, but the path towards fixing the problem and seeing value in your product, will always be different. It’s your responsibility to start personalizing the experiences you offer to your soon to be customers. Focus on the user: what’s their most pressing JTBD.

Analytic Tools 95

Analytic Tools User Testing Customer Experience Events 95

UX Studio

SEPTEMBER 13, 2018

As the father of design sprint Jake Knapp puts it, “The design sprint is a five-day process for answering critical business questions through design, prototyping, and testing ideas with customers”. Then we define long-term goals related to user experience to fully understand them. What to use it for? Day #4: Prototype.

User Testing 90

User Testing Feedback Software Workshop Customer Experience 90

UX Studio: Product Management

NOVEMBER 1, 2019

We at our UX company start with quick paper sketches, then build wireframes and clickable prototypes, test and iterate them, and finally get to the pixel-perfect, detailed design plans. In this article, we present the 8 most important rules of thumb one needs to take into account when designing screens. Let’s take a look at NBC.

User Testing 77

User Testing Feedback Software Research Software UX 77

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Userpilot

FEBRUARY 4, 2022

Using high-quality articles to build your brand, increase exposure, and get people talking about your product is a prime path towards increasing SaaS sales. Signs could include opening emails, visiting your website, and sharing their email in exchange for an eBook or newsletters. Case studies. Paid search. Link building. Cross-selling.

Feedback Software 89

Feedback Software Research Software Reporting Tools Onboarding KPIs 89

UX Studio

NOVEMBER 28, 2018

In this article we cover: Situations which require outsourcing web design. They bring field-tested processes on one hand and a wide range of skills on the other. General user experience? If you haven’t done it yet, make sure to download our free ebook , a quick guide to UX and the way we work. Typography?

User Testing 41

User Testing Weak Development Team Research Software Product Research 41

UX Studio

MAY 24, 2019

In the article you will read about: The design challenges we faced. How we interviewed stakeholders and real users to discover their needs and pain points. While we don’t make the IA itself visible in the interface, it definitely impacts the user experience. We have some related articles, check them out: [link].

Research Software 46

Research Software Feedback Software Information UX 46

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem.

User Testing 118

User Testing Customer Experience Research Software Customer Feedback 118

Userpilot

JULY 8, 2024

The article explores 20 major touchpoints in a SaaS product journey. Examples of touchpoints at this stage include paid ads, blog articles, social media posts, marketing emails, webinars , customer reviews, and referrals. Like blog posts, whitepapers, eBooks, or video tutorials. It needs to be long enough to activate users.

Analytic Tools 82

Analytic Tools Feedback Software Research Software User Testing 82

Userpilot

MAY 9, 2024

From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. The article will teach you how to design an onboarding strategy for your SaaS. TL;DR Customer onboarding helps new users understand and engage with a SaaS product effectively.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

eG Innovations

AUGUST 4, 2022

This article will explain the differences between these strategies including the benefits of combining static and dynamic thresholds to reduce false positives and alert storms whilst implementing automatic anomaly detection. Enterprise grade products and native cloud monitoring (e.g., SQL Databases – fragmented indices. Storage issues.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

The Product Coalition

JANUARY 5, 2021

Do you want to get this article in your inbox in the future? Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers.

Product Research 100

Product Research Technical Advisors Customer Experience User Testing 100

UX Studio

NOVEMBER 19, 2018

After these five days, you don’t just get an idea, product or design tested but also learn a very useful and exciting design sprint methodology which your team can use later on. After five full days, you get a design idea created and tested. We have written an article about other workshops that can help you with just that.

Feedback Software 107

Feedback Software User Testing Customer Experience Workshop 107

Userpilot

JUNE 12, 2023

Whether you’re converting website leads or attracting paying users, understanding and optimizing the SaaS conversion path is key to unlocking success and achieving sustainable product growth. In this article, we examine the unique world of SaaS conversion. We will also explore strategies for optimizing different conversion paths.

Customer Experience 80

Customer Experience User Friction User Testing Data Visualization 80

UX Studio

FEBRUARY 18, 2019

In this article we discuss: What a UX consultant does. Ideally, turn to a user experience consultant when you lack certainty about how to move forward with your UX process or need the expertise to complement your team. Testing it comes with its own difficulty, but good conversations help a lot. Traits to look for.

Consulting 90

Consulting UX User Testing Research Software 90

Intercom, Inc.

JULY 4, 2019

Josh: I’ve spent about 30 years in the technology industry, most of that time working as a user experience designer. We’ve all had the experience of reading a book that should have been an article or reading an article that should have been a tweet, right? That’s been very successful for us.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

Imaginary Cloud - Design

OCTOBER 28, 2021

In digital design, you can analyze how users navigate and interact with the different elements and navigate their way around. That information is important to test new versions of the design, compare them for further analysis and tweaking, and even be adapted for specific audiences. Design performance can be analyzed and tested.

Data Visualization 77

Data Visualization Analytic Tools Research Software User Testing 77

UX Studio

JANUARY 14, 2019

It provides a superb starting point to start testing and experimenting to find out what works best for you. Getting smart by doing the work instead of your user. Icons provide a safe bet, but read more about accessibility in this article on our blog which I highly recommend. Some pretty good articles discuss the topic.

User Testing 109

User Testing Research Software Customer Experience Feedback Software 109

Userzoom

FEBRUARY 12, 2020

In this article, we’ll discuss: What is Agile? Why user research has traditionally struggled in the Agile environment. How to make user research happen in Agile and make everyone think you’re super awesome. As a result of that, user research and testing is abandoned and the finished product is a sub-optimal experience.

User Testing 100

User Testing Product Research Research Software Customer Feedback 100

Userzoom

NOVEMBER 18, 2019

During a recent webinar covering the survey ( now available on demand ), Kuldeep Kelkar offered his take on this data, and advised on how experience professionals can not only overcome the top challenges reported by their peers but also how to stay ahead of the emerging enterprise UX trends. Why is sourcing participants such a challenge?

User Testing 91

User Testing Product Research UX Data Visualization 91