Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

UX Studio: Product Management

JANUARY 29, 2020

MagicBricks is the go-to platform to buy, sell and rent property in India. Every day, hundreds of thousands of people browse their website, mobile app and mobile site to find their dream home, an office for their business, or to sell or rent out their property. A UX research-only project.

User Testing 75

User Testing Product Research Research Software Customer Experience 75

Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. By Usersnap. My Customer.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Iteratively Blog

MARCH 15, 2020

They're the creators of hugely popular open source tool DBT. The best part is that they include 4-5 of the best reads along with a simple summary for each article. ? Apache Kafka), distributed systems, and much more. ? If you love reading on your weekend downtimes, The Data Science Roundup (DSR) is perfect for you.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

The Product Guy

SEPTEMBER 12, 2017

A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. Our app is now integrated with [Maps App X]”? Which message is more effective?

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. By using research and data to back up your opinions and decisions, you’ve come armed with evidence that you know what you’re talking about.

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Product Manager Product Management Data Visualization Weak Development Team 185

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. In this project, we redesigned the information architecture of the cloud-based permission system for Hungary’s best-known architectural design software. Permission system of the teamwork platform.

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UX Studio

MARCH 8, 2019

So you decided to hire real pros for help with user experience this time. Preparing an important move with your team, you want super awesome user interface. In this article, I will try to help you in this situation. But I have also seen a lot over the last 15 years, so I will share my experience with you.

Research Software 51

Research Software UX User Testing Feedback Software 51

The Product Coalition

DECEMBER 11, 2023

That’s the magic of a great user experience. Since there are many articles about making things simpler, I want to put the focus here on making things more valuable. A customer persona is a great tool here since it helps you get into their general mindset and not just the specific interaction with your product.

Customer Experience 78

Customer Experience User Testing Weak Development Team Research Software 78

UX Studio

APRIL 16, 2019

In this article we discuss how design transforms organisations and inspires innovation. Here is the article outline: The maturity of design within companies. Both economic viability and users’ needs and pains drive the solution. what the limits of technology render feasible). Why is design good for business?

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User Testing Data Visualization Research Software Feedback Software 97

UX Studio

AUGUST 15, 2018

Developers might be the first ingredient that comes to mind, but visual designers, UX designers, UX researchers have a huge added benefit to the product team and to the final product. UX research can deliver essential customer insights about the target users. The solution being the digital product. But from what team?

User Testing 104

User Testing Product Research Customer Feedback Customer Experience 104

Userpilot

JULY 16, 2024

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth. Let’s consider a few examples: 1.

Differentiation 88

Differentiation Analytic Tools Research Software Feedback Software 88

UX Studio

JULY 11, 2018

So many articles cover the rules. 5 research methods to improve web checkout conversion rates. Many users just go window shopping, comparing prices, saving items for later, exploring gift options, or just playing around while they check the latest fashion or gadget trends. We also test competitors’ sites with users.

UX 96

UX User Testing Data Visualization Customer Experience 96

UX Studio: Product Management

NOVEMBER 1, 2019

In this article, we present the 8 most important rules of thumb one needs to take into account when designing screens. Visual hierarchy and user experience. And we can ensure this one way only: if we test it with real users. We will talk about this more in the chapter about research. Create a style guide.

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User Testing Feedback Software Research Software UX 77

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. A typical (potential) user of any digital product should be able to interact with it without frustration, and easily accomplish set goals. Testing competitors’ solutions. When to do it?

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User Testing Product Research Research Software Feedback Software 141

Userpilot

MAY 9, 2024

From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. The article will teach you how to design an onboarding strategy for your SaaS. TL;DR Customer onboarding helps new users understand and engage with a SaaS product effectively.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Userpilot

JULY 8, 2024

The article explores 20 major touchpoints in a SaaS product journey. To identify the key touchpoints, first research customer expectations and needs. Examples of touchpoints at this stage include paid ads, blog articles, social media posts, marketing emails, webinars , customer reviews, and referrals. Let’s dive in.

Analytic Tools 82

Analytic Tools Feedback Software Research Software User Testing 82

UX Studio

NOVEMBER 28, 2018

In this article we cover: Situations which require outsourcing web design. And just call your favorite design team to get a ready-made solution or just a bit more user research for next month. Skills and processes can take years to build but an external professional team can deliver solutions faster in most cases.

User Testing 41

User Testing Weak Development Team Research Software Product Research 41

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem. 5 pitfalls and how to fix them.

User Testing 118

User Testing Customer Experience Research Software Customer Feedback 118

Intercom, Inc.

JULY 4, 2019

Leaders have to get out of the business of saying: “I have this solution in my head. Josh: I’ve spent about 30 years in the technology industry, most of that time working as a user experience designer. Change is much easier for teams and much harder for leaders. ” Change starts small.

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User Testing Customer Experience Feedback Software Research Software 212

Gainsight

JANUARY 30, 2023

The world of SaaS has similarly been turned upside down. How can Product and Customer Success teams actually improve the product experience? Deploying In-product Communications to Guide the User Experience Guides, knowledge centers, and surveys are well-known and widely used tools to help customers learn and succeed with a product.

Data Visualization 52

Data Visualization Customer Experience Research Software Product Research 52

The Product Coalition

JANUARY 5, 2021

Do you want to get this article in your inbox in the future? Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers.

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Product Research Technical Advisors Customer Experience User Testing 100

UX Studio

FEBRUARY 18, 2019

In this article we discuss: What a UX consultant does. Ideally, turn to a user experience consultant when you lack certainty about how to move forward with your UX process or need the expertise to complement your team. You need someone who has proven experience solving very similar challenges. Traits to look for.

Consulting 90

Consulting UX User Testing Research Software 90

Imaginary Cloud - Design

OCTOBER 28, 2021

App Design. ? Design can be defined as functional art, made with practical purposes in mind: to improve usability, shape experience, create identity, promote engagement and generate impact, depending on the medium it uses. The solution was to underline and color the linked words blue. App Design. Adaptable. ?

Data Visualization 77

Data Visualization Analytic Tools Research Software User Testing 77

UX Studio

JANUARY 14, 2019

Icons provide a safe bet, but read more about accessibility in this article on our blog which I highly recommend. Users should feel confident about the consequences their actions have. and his huge hands could be trying to use your app! Around 99% of your users who fill out your forms on a phone have a functioning camera.

User Testing 109

User Testing Research Software Customer Experience Feedback Software 109

Userzoom

FEBRUARY 12, 2020

This is a guide for UX and research practitioners who have either newly joined an organization that’s using the Agile methodology, or their current product development is adopting Agile for the first time and they’ve been told to “make UX research happen in this new fangled process immediately please!” . What is Agile?

User Testing 100

User Testing Product Research Research Software Customer Feedback 100

Userzoom

NOVEMBER 18, 2019

These include: ‘Integrating user research into product development’ is the number one challenge faced by 64% of our respondents, last year it was ‘securing resources and budget’. 29% of enterprises have a VP of Design of Chief Experience Officer in 2019 , up from 21% in 2018. But how can you get research into this early stage?

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User Testing Product Research UX Data Visualization 91