Article Definition User Friction UX 
Userpilot
MAY 18, 2023
What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. What is user experience?
Userpilot
AUGUST 28, 2022
What is customer value and how you can use it to improve the actual value you deliver to your customers and establish brand loyalty? So let’s see what you can do to increase your customer value and retain loyal customers. In SaaS, customer value is a user’s perception of what your product or service is worth.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
UX Studio: Product Management
NOVEMBER 19, 2021
If we go to the strict definition of empathy we speak of the ability to share the feelings or experiences of another person, imagining that we are in that situation. But why is empathy so important in UX and how can we best practice it? As UX professionals we want to appeal to emotions. Why did you buy those shoes?
Userpilot
MARCH 28, 2022
Are you looking for some good UX examples? But what makes a great UX design and can you achieve it without good UI? In this article, we are looking at some really good UX design examples that will inspire UX designers. Great UX design helps users easily achieve their goals and complete their tasks without friction.
Userpilot
JULY 15, 2021
To build a product marketing team in SaaS, you first need to ask yourself: Do you rely on your sales team to convert trial users into paying customers or are you using a product-led approach ? Onboarding responsibilities: help trial users realize and experience the value of the product. Customer persona. Customer journey.
Userpilot
MAY 30, 2023
Whether you work in product management, customer success, or marketing, you need creative survey ideas to collect feedback that’s relevant, honest, and useful for your job. Asking users to rate from 1 to 5 how easy it is to use your product and measure your customer effort score. Let’s go over them.
Product Talk
APRIL 8, 2020
For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. How do we know when a pain point is worth pursuing?
Expert insights. Personalized for you.
77 
Let's personalize your content