Product Talk

FEBRUARY 14, 2024

Tali was so excited to share her experience with opportunity solution trees, she led a workshop at UXDX in Dublin. To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards. Please let us know at support@producttalk.org.

Analytic Tools 260

Analytic Tools Research Software Product Research User Testing 260

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

Customer Experience 77

Customer Experience User Testing Analytic Tools Feedback Software 77

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Basically, anything that ruins the user experience. This article will help reduce such churn by refining your product management and UX analysis approach.

Data Visualization 81

Data Visualization Analytic Tools Research Software User Testing 81

The Product Coalition

FEBRUARY 3, 2022

This article provides analytical framework and tactical steps to collect targeted customer feedback to improve B2B SaaS products. This is a topic for another article. 100k *User Cohort: 1M+ users, 500k?—?1M We would like to understand more about your use case and get your feedback, if any, to improve your user experience.”

Data Visualization 153

Data Visualization Customer Feedback User Testing Analytic Tools 153

Userpilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Custom dashboards to track key metrics at a glance. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. UserGuiding dashboard.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Reporting Tools 79

The Product Coalition

JULY 13, 2022

In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. They combine quantitative and qualitative data to help businesses understand the big picture of their user experience. Product Analytics.

Data Visualization 109

Data Visualization Analytic Tools Feedback Software Reporting Tools 109

Userpilot

SEPTEMBER 2, 2024

Both provide insights into user interactions, but Hotjar allows for customizable dashboards and broader Google Analytics integration. Both platforms have help centers and community forums, but Hotjar offers more personalized support for premium users. Microsoft Clarity dashboard. Hotjar dashboard. What is Hotjar?

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Reporting Tools 80

Reveal

AUGUST 24, 2022

Drag and drop analytics are interactive and user-friendly analytics platforms that allow users to analyze complex data sets and build custom dashboards and reports by themselves when they need them. . Let’s you build custom dashboards and reports in minutes. What Is the Drag and Drop Functionality Exactly?

Data Visualization 97

Data Visualization Analytic Tools Reporting Tools User Testing 97

Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. Source: UXtweak.

Data Visualization 90

Data Visualization Analytic Tools Reporting Tools Research Software 90

Userpilot

JANUARY 31, 2024

To help you know which tool to use, this article will cover the ten best product analytics tools. TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product. They provide insights to improve user experience and meet customer needs. Why are product analytics tools important?

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

The Product Coalition

OCTOBER 8, 2023

Additionally, sentiment analysis tools can gauge market sentiment by analyzing social media, news articles, and forum discussions. User Experience (UX) Creating an intuitive and user-friendly interface is vital to engage users effectively. A seamless and enjoyable user interface encourages user retention.

Data Visualization 125

Data Visualization Reporting Tools Feedback Software Customer Feedback 125

UserVoice

JULY 28, 2017

In This Article. Stay focused on the metrics that are closely related to your goals to avoid unnecessary implementation effort and dashboard clutter.” Kerry Rodden, a User Experience Researcher at Google says in a blog post on Google Ventures’ blog. This is sometimes called analysis paralysis.”. Satisfying Stakeholders.

Data Visualization 252

Data Visualization User Testing Customer Experience Reporting Tools 252

Userpilot

AUGUST 17, 2024

This article will show you different types of click trackers, benefits, and use cases + how to automatically track customer clicks with Userpilot for more effective product analytics. TL;DR A click tracker records where users click, providing insights to optimize layout and enhance user experience.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Customer Feedback 95

Userpilot

JULY 4, 2024

In this article, we’ll explore some key metrics, analysis techniques, as well as actionable strategies to track and enhance your product performance. Using analytics tools like sentiment analysis , heatmaps , cohort analysis, and analytics dashboards to track key performance indicators. Checking NPS results with Userpilot.

Data Visualization 94

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 94

The Product Coalition

SEPTEMBER 29, 2022

Some examples are: Dashboards are cluttered Or the insights are too superficial No option to drill down into data Insights aren’t adjusted to the user’s role For deep analysis, data export to Excel is the only (time-consuming) option 3. With view-only, static dashboards, customers have no control over the insights they can extract.

Analytic Tools 105

Analytic Tools Data Visualization Research Software User Testing 105

Userpilot

JUNE 29, 2024

Today’s article provides a practical guide to help you decide whether to build or buy your product analytics tool. How Userpilot can take your product analytics to the next level: Feature tags and custom events to enable you to understand user behavior and make data-driven decisions. Creating custom events in Userpilot.

Analytic Tools 92

Analytic Tools Data Visualization Reporting Tools Research Software 92

Userpilot

JANUARY 29, 2024

This article dives deep into data analysis for product managers. User data analysis helps: Provide direction for product development , allowing for effective resource allocation. Create impactful product enhancements, boosting user engagement. Improve the user experience and increase customer loyalty.

Data Visualization 86

Data Visualization Analytic Tools Onboarding KPIs User Testing 86

Product Innovation Educators

JULY 22, 2024

Get to Know Your User (30 minutes) First things first – who are you solving for? This step is all about understanding who your user is. Example: Imagine you’re designing a new dashboard for a fintech app. ” Perhaps users are spending a lot of time on manual tasks. Big difference, right?

Data Visualization 113

Data Visualization User Testing Research Software Feedback Software 113

Userpilot

FEBRUARY 29, 2024

Armed with the right product analytics tool, you can analyze how users engage with specific features and functions, unlocking a treasure trove of insights that can transform your product and business. In this article, we walk you through everything you need to know about analyzing feature usage and its relevant metrics.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Customer Feedback 84

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Regularly collect and act on customer feedback to improve the user experience. Create a customer retention analytics dashboard to measure success across key metrics.

Data Visualization 91

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 91

Userpilot

MAY 7, 2024

In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences. Analytics dashboard : Track all your adoption-related metrics in one simple dashboard.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Reporting Tools 88

Userpilot

JULY 29, 2024

This article will examine some of the best product management software in the market. TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features. Using software for product management.

Analytic Tools 83

Analytic Tools Feedback Software Research Software Data Visualization 83

Userpilot

FEBRUARY 28, 2024

How do you conduct SaaS user flow optimization to increase the effectiveness of your product-led growth initiatives? This is the main question that the article tackles, so if you’re after the answer, I’ve got you covered. Perform user research and define your user personas The process starts with user research.

Analytic Tools 79

Analytic Tools Feedback Software Research Software Data Visualization 79

Userpilot

MARCH 12, 2024

When left unaddressed, feature drop-offs lead to user dissatisfaction and result in churn. This article helps you identify and eliminate them by answering the following questions: Why do users stop using certain features? How can you identify drop-offs with product analytics and user surveys? Increase feature adoption.

Data Visualization 79

Data Visualization Onboarding KPIs User Testing Analytic Tools 79

Userpilot

JUNE 17, 2024

Effectively analyzing data from your user feedback will also help you eliminate assumptions and create marketing strategies that positively impact your audience. In this article, we will explore the best methods for analyzing survey results to help you make well-informed decisions. Book a demo today!

Data Visualization 85

Data Visualization Product Research User Testing Analytic Tools 85

The Product Coalition

MARCH 15, 2023

From an onboarding perspective, this metric gives you a sense of how well your onboarding process shows users the value of your product. Completion rate Measures the percentage of users in an onboarding cohort who completed your process. UXCam can help you do that through user experience analytics.

Onboarding KPIs 122

Onboarding KPIs Analytic Tools Research Software Data Visualization 122

Userpilot

JANUARY 29, 2024

An efficient and effective design with users’ needs at the center stage encourages product engagement and reduces churn. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. Customer funnel metrics are an example of dashboards.

Feedback Software 95

Feedback Software Analytic Tools Research Software Data Visualization 95

Userpilot

MARCH 15, 2024

This article shows you a step-by-step process for collecting customer data and creating easy-to-understand visual maps. TL;DR A customer journey map represents the steps users take when interacting with your brand. This allows you to optimize your roadmaps and make product improvements based on real user needs.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84

Userpilot

JULY 29, 2024

Customer success software is the suite of tools that companies use to monitor and optimize user experiences to help customers achieve their desired outcomes. Additionally, good tools allow you to visualize data through different dashboards, charts, or graphs. to provide more targeted experiences. Customer segmentation.

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Data Visualization 95

The Product Coalition

JANUARY 6, 2023

If you’re reading this, you’re here because you need to get a better understanding of how users interact with your app. This article will take you through the mobile app tracking process from start to finish, the best practices for mobile application tracking, and the best mobile app tracking tools to do so.

Analytic Tools 118

Analytic Tools Data Visualization Onboarding KPIs Customer Feedback 118

Userpilot

FEBRUARY 20, 2023

In our article, we aim to help you make the decision. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Pendo Dashboard. Pendo vs Amplitude?

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

UX Planet

JANUARY 16, 2024

Example: User Journey Map Infographic In this article you are going to know below points on User Journey Map 1. Where to do user journey map in the UX process ? What are the steps to create a User journey map ? Type of user journey maps 4. Components of User Journey map 5. Benefits 1.

Data Visualization 65

Data Visualization User Testing Customer Feedback Customer Experience 65

Intercom, Inc.

DECEMBER 12, 2018

– lie beyond the realms of this article but one thing is clear: this market is HUGE. We’ve held close to 100 webinars with Zoom and the user experience for the business (it hooks into your CRM very nicely) and for participants (the video quality is unparalleled) is next level. Alternatives: SalesLoft.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

MAY 23, 2024

If yes, this article is exactly what you need! TL;DR Tracking product adoption and retention rates helps you understand how users engage with the product and identify potential roadblocks in the customer journey. You can also create custom dashboards with up to 30 reports. New Users Activation. User Retention.

Data Visualization 90

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 90

Userpilot

APRIL 21, 2024

In this article, we’ll break down what in-app customer support is, show you some of the best practices, and check out what you should look for in an in-app customer support automation tool. You should add different content types to your resource center so you can cater to each user’s learning style and preference.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Embedded Analytics 80

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Essentially, you need to have a goal in mind for the user experience audit.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Data Visualization 84

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. What is user research?

User Testing 87

User Testing Research Software Analytic Tools Feedback Software 87