Intercom, Inc.

FEBRUARY 24, 2021

These valuable insights empower support teams to provide better support around common queries or increase the personalization of self-serve support through targeted articles or Resolution Bot answers. Use the “Show customer satisfaction” view to generate a color-coded summary of customer satisfaction rates by topic. No problem.

Data Visualization 243

Data Visualization Reporting Tools User Testing Customer Experience 243

Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management. But what is the best tech stack for product management?

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Software Review 105

Userpilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? This article shows you six of the best. Churn management software is a tool or suite of tools that help you collect customer data, analyze customer attrition , and predict churn. What is churn management software? Segmentation.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Software Review 105

Userpilot

MARCH 30, 2025

This article will cover 14 metrics to help you achieve just that. A platform like Userpilot allows you to create custom dashboards and measure only the metrics that relate to your goals. Create in-app announcements code-free with Userpilot. Most apps experience 89.3%-98.7% How do you even survive considering these numbers?

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96

Roman Pichler

SEPTEMBER 4, 2018

For advise on when to carry out product backlog grooming, please see my article “ When should Product Backlog Grooming Take Place? ”. An example for the latter might be “Finish the dashboard so it can be released to the test users”. Software development is an exciting but demanding profession. Focus on the Sprint Goal.

Technical Advisors 250

Technical Advisors User Testing Customer Experience Software Review 250

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Analytics dashboard in Userpilot. Criterion Does It Deliver?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. Once submitted, the review is sent to the Play Store and eventually displayed.

Feedback Software 139

Feedback Software Systems Review Software Review Reporting Tools 139

Roman Pichler

OCTOBER 7, 2024

Listen to the audio version of this article: [link] You Can’t See Further than the Next Three Months A product roadmap should be a realistic forecast that states the specific value a product is likely to offer in the next 12 months. [1] 1] Creating such a forecast is not always feasible, especially when you work on a new, innovative product.

Roadmap 242

Roadmap Product Research Data Visualization Customer Feedback 242

Intercom, Inc.

APRIL 13, 2021

A large part of making this belief a reality is the idea of running less software. It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. In Intercom, we believe that shipping is our company’s heartbeat. Core part of Intercom.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Userpilot

NOVEMBER 29, 2024

This article will help you decide. Overview of Fullstory’s session replay software Let’s dive deeper into Fullstory’s session replay functionality. Other analytics features, like funnels , custom dashboards, page flow analytics, segmentation, or trends, are available as add-ons. Fullstory review.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? But don’t worry—this article will provide some inspiration. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. It’s a common experience.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Intercom, Inc.

JUNE 13, 2022

We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. To explore our new reporting capabilities, check out our help center article here. To learn more, check out our help center article. Learn how to get started in this help centre article.

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Userpilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. Userpilot is a top product management software that enhances user experiences by effectively monitoring user behavior. What’s a cost-effective way to manage and grow a product ?

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

JULY 9, 2024

Looking for the best customer experience management software to fuel growth and drive product adoption ? TL;DR Customer experience management software is a tool or suite of tools designed to help businesses manage, track, and optimize customer experiences. Nextiva : Best customer experience software for unified communications.

Analytic Tools 103

Analytic Tools Feedback Software Research Software Reporting Tools 103

Userpilot

AUGUST 30, 2024

These are the two main questions the article answers. The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe analytics dashboard.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. This article will walk you through what customer research really is, from choosing your research methodology to recruiting participants, analyzing feedback , and beyond.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model. What Is Saas? — Brief

Analytic Tools 138

Analytic Tools Data Visualization Reporting Tools Startups 138

Roman Pichler

APRIL 13, 2021

Listen to this article: [link]. What’s more, every product goal should be aligned with the user and business goals in the product strategy, as I explain in more detail in my article “ Product Goals in Scrum.”. Carefully select them by using the factors discussed above, and regularly review and adjust them. What are KPIs?

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Software localization adapts your products so that it feels natural to users who speak a different language. What is software localization?

Research Software 98

Research Software Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 24, 2023

If so, you’re in the right place because that’s what this article explores! We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. Like Appcues, Userpilot allows you to track goals from the Goals dashboard after you set them from the Chrome extension.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? What is Customer Feedback Software? Why is Having Customer Feedback Software Important? Customer feedback software is an essential tool in the arsenal of SaaS businesses for keeping track of user sentiment. What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

MARCH 21, 2023

In this article, we’ll discuss the features and limitations of UserGuiding analytics and explore its value-for-money alternatives. You can also tailor your walkthroughs and tours to your brand and product offerings without any prior coding knowledge. UserGuiding dashboard. Reviews about UserGuiding. Let’s start!

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

JULY 7, 2024

Wondering which customer communication management software is ideal for enhancing customer interactions in your SaaS product? In this article, we examine what customer communications management software is and what to look out for when selecting one. We also consider the top 10 CCM software products on the market today.

Customer Communications 105

Customer Communications Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

MAY 3, 2023

In this article, we take a close look at Intercom surveys and examine: What they are. You can also launch surveys on both mobile (iOS and Android) and web platforms while reviewing survey analytics on a simple dashboard that helps you better understand customer insights. ” Review. How they work. What is Intercom?

Data Visualization 97

Data Visualization Product Research Software Review Feedback Software 97

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. The Starter plan only gets trend reports and access to analytics dashboards. Collect and analyze user sentiment data with NPS surveys , NPS dashboard , and response tagging.

Data Visualization 104

Data Visualization Analytic Tools Technical Review Feedback Software 104

Userpilot

OCTOBER 8, 2021

You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. If you sign up for a trial with Pendo, you are asked whether you initially want to explore Behavior Analytics , Dashboards, or Guides. 26% of customers went to the Dashboard next, and 16% went to Contacts.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. Your live chat software can also provide self-service options to help customers find what they need on their own. How live chat fits with evolving customer service needs.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Userpilot

MARCH 5, 2025

In this article, well take a deeper look at LogRocket, provide honest reviews, and explore why an alternative all-in-one platform like Userpilot might be a better fit for product teams. Some G2 reviewers think LogRocket lacks speed and is less intuitive to use. A Userpilot review by a product manager.

Data Visualization 52

Data Visualization Technical Review Analytic Tools Feedback Software 52

Userpilot

OCTOBER 27, 2023

That’s the key focus of this article. Userpilot provides better value for money and is a user-friendly no-code solution that allows you not only to gather insights but also act on them. Mixpanel cohorts are mentioned a lot in user reviews. Mixpanel cohorts review. Mixpanel cohorts review. Ready to dive in?

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Userpilot

SEPTEMBER 8, 2024

If you are reading this article, you are probably considering it too! You can analyze Mixpanel A/B testing results using analytics dashboards , funnel analysis , and customer segmentation. You might need a Mixpanel alternative due to how expensive the product is and the lackluster support experience. Source: Mixpanel.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Userpilot

OCTOBER 24, 2022

In this article, you’ll learn how to build a successful NPS program, and what tools you can use to collect customer feedback accurately. The three best tools to create an NPS program without coding are Userpilot, Qualaroo, and InMoment. Using Net Promoter Score software, you can easily: identify them. What is an NPS program?

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. UserVoice stands out as software for customer feedback with its collaboration and segmentation features.

Feedback Software 19

Feedback Software Customer Feedback Data Visualization User Testing 19

Userpilot

JULY 30, 2023

These are the key questions we cover in the article, so if you’re after the answers, look no further! Basically, they are color-coded page overlays. 5 rating on the review site G2. Heap G2 review. Userpilot Features & Events dashboard. How good is Heap analytics? Let’s dive in! What do users say about Heap?

Data Visualization 98

Data Visualization Analytic Tools Software Review Technical Review 98

Userpilot

AUGUST 27, 2024

In this article, we examine the Heap’s Autocapture feature to help you understand its strengths and weaknesses. You can start using Heap’s Autocapture by adding the provided code snippet to your website header. After creating a Heap account, you’ll receive a unique tracking code snippet.

Data Visualization 104

Data Visualization Analytic Tools Software Review Feedback Software 104