Remove Article Remove Dashboard Remove Software Review
article thumbnail

How to Choose the Right KPIs for Your Product

Roman Pichler

What’s more, every product goal should be aligned with the user and business goals in the product strategy, as I explain in more detail in my article “ Product Goals in Scrum.”. Carefully select them by using the factors discussed above, and regularly review and adjust them. Therefore, limit the number of KPIs you use.

article thumbnail

Announcing powerful new Intercom reporting features: conversation topics and custom reports

Intercom, Inc.

These valuable insights empower support teams to provide better support around common queries or increase the personalization of self-serve support through targeted articles or Resolution Bot answers. Use the “Show customer satisfaction” view to generate a color-coded summary of customer satisfaction rates by topic. No problem.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Read the article to know what it is? Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. processes, tools, products, and services.

article thumbnail

Sprint Planning Tips for Product Owners

Roman Pichler

For advise on when to carry out product backlog grooming, please see my article “ When should Product Backlog Grooming Take Place? ”. An example for the latter might be “Finish the dashboard so it can be released to the test users”. Software development is an exciting but demanding profession. Focus on the Sprint Goal.

article thumbnail

Top 6 Churn Management Software To Improve Customer Retention in SaaS

Userpilot

Are you searching the market to find the best churn management software for your SaaS company? This article shows you six of the best. Churn management software is a tool or suite of tools that help you collect customer data, analyze customer attrition , and predict churn. What is churn management software? Segmentation.

article thumbnail

Search at Intercom: Building our Elasticsearch cloud on AWS

Intercom, Inc.

A large part of making this belief a reality is the idea of running less software. It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. In Intercom, we believe that shipping is our company’s heartbeat. Core part of Intercom.

article thumbnail

When You Should NOT Use a Product Roadmap

Roman Pichler

Listen to the audio version of this article: [link] You Can’t See Further than the Next Three Months A product roadmap should be a realistic forecast that states the specific value a product is likely to offer in the next 12 months. [1] 1] Creating such a forecast is not always feasible, especially when you work on a new, innovative product.

Roadmap 240