Userpilot

AUGUST 30, 2024

In this article, we’ll explore 7 product advertising examples to inspire you—from video ads and social media marketing to events and blogging. Userpilot lets you launch NPS surveys , trigger in-app messages , conduct A/B testing , and do customer segmentation. That’s the magic of a well-crafted product ad. Get a demo.

Feedback Software 81

Feedback Software Analytic Tools Advertising Research Software 81

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. Create a customer retention analytics dashboard to measure success across key metrics. Wondering how to improve customer retention?

Data Visualization 93

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 93

Userpilot

AUGUST 30, 2024

From the article, you’ll learn about different kinds of customer insights (from product analytics and only) and the benefits of gathering them. Investigate the broader market landscape, including competitors and industry trends, to identify opportunities and understand customer needs in context. An NPS dashboard in Userpilot.

Data Visualization 90

Data Visualization Customer Feedback User Testing Analytic Tools 90

Userpilot

AUGUST 30, 2024

This article will show you how to master customer segmentation, so you can stop guessing and start delivering exactly what your customers are looking for. This is valuable for crafting messaging and content that addresses the values and beliefs of your target audience. Trend analysis in Userpilot.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Customer Experience 72

Userpilot

SEPTEMBER 11, 2023

In this article, we’ll look into the customer analytics benefits and some of the best tools for getting customer insights. Enhanced effectiveness of in-app communications with more relevant and contextual in-app messages. As they exceed the limit, upgrade messages will pop up. Upgrade message in Calendly.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Customer Feedback 87

Userpilot

MARCH 7, 2024

These are the main questions the article explores. User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails. Unless your product analytics platform supports analytics dashboards to track user engagement metrics from one place.

Analytic Tools 87

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 87

Userpilot

JULY 29, 2024

This article explores effective methods for uncovering pain points and translating them into actionable growth strategies. Finally, you can provide proactive support through in-app messaging and extensive customer education that empowers users to solve their problems. Create in-app surveys code-free with Userpilot.

User Friction 69

User Friction Feedback Software Analytic Tools Data Visualization 69

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. That way you have enough time to spot trends and get an idea of whether your hypotheses were right or need to be modified.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

MAY 30, 2024

The articles explains what the Aha moment is and what role it plays in user activation, product adoption , and customer retention. For Google, this is finding an answer to a challenging question, for Facebook – connecting with 7 friends in 10 days, and for Slack – sending 2000 messages. Event trends tracking in Userpilot.

Onboarding KPIs 85

Onboarding KPIs Data Visualization Analytic Tools User Testing 85

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. 4 powerful proactive support messages to send. Download The Ultimate Guide to Conversational Support.

Data Visualization 201

Data Visualization User Friction Onboarding KPIs Outbound 201

Userpilot

JUNE 5, 2024

This article shows what you should look for when choosing customer retention software and showcases 12 tools worth considering. ActiveCampaign is a marketing automation platform that enables targeted email and SMS campaigns, personalized messaging, chatbots, and campaign performance analysis. Create custom reports and dashboards.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Reporting Tools 86

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. The Starter plan only gets trend reports and access to analytics dashboards. Collect and analyze user sentiment data with NPS surveys , NPS dashboard , and response tagging.

Data Visualization 79

Data Visualization Analytic Tools Technical Review Feedback Software 79

Userpilot

JUNE 2, 2024

In this article, we are going to break down NPS calculation methods and the tools that make it easier. For example, Userpilot comes with an NPS dashboard for you to monitor trends and identify areas for improvement. Analyze trends over time to see if your score is improving, declining, or remaining steady.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 7, 2024

In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. Analytics dashboard : Track all your adoption-related metrics in one simple dashboard. Userpilot analytics dashboard. Whatfix analytics dashboard. and customize them code-free.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Reporting Tools 90

Roy Madden

FEBRUARY 17, 2022

In this article, we will share how they translate their intelligence needs into various types of feeds and how they structure those feeds into a highly functional Feedly account. Track trending cybersecurity news. Most cybersecurity professionals start their day in the Threat Intelligence Dashboard.

Data Visualization 82

Data Visualization Reporting Tools Research Software Finance 82

Userpilot

JANUARY 9, 2024

In this article, we provide a step-by-step UX audit guide, a checklist for performing a heuristic evaluation, and various other actionable recommendations. Study behavior trends to highlight any UX designs users avoid. Keep error messages simple and include a constructive solution. Google Analytics dashboard.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Data Visualization 86

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Digi-capital predicts AR/VR industry will be worth 150 billion dollars by 2020, remaining one of the biggest tech trends in the upcoming years.

Technical Review 85

Technical Review Data Visualization Artificial Inteligence Analytic Tools 85

Userpilot

DECEMBER 21, 2022

In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Here are the key features to look for in an analytics tool: segmentation, tracking capabilities, A/B testing , and data visualization with analytics dashboards. Marketing data can be messy and confusing.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Research Software 81

Userpilot

MAY 2, 2024

Fortunately, there are things you can do to reverse the trend. In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. Implement a retention dashboard to track vital metrics across user segments. Feature & Events dashboard in Userpilot.

Data Visualization 82

Data Visualization User Testing Customer Feedback Analytic Tools 82

Userpilot

MARCH 10, 2024

In this article, we’ll take a closer look at different examples of behavioral patterns. Behavioral analysis aims to identify these trends to improve the user experience. Trend analysis helps identify changing user needs over time. With detailed trend analysis reports , you also get an idea of when shifts occur in user behavior.

Data Visualization 83

Data Visualization User Testing Customer Feedback Customer Experience 83

Userpilot

OCTOBER 27, 2023

This is the main question that the article tackles. To aid feature discovery , use contextual in-app messages that show users the relevant features at the exact moment when they need them. Prompt in-app messages to boost feature discovery Contextual in-app messages are a great tool for secondary onboarding.

Feedback Software 88

Feedback Software Embedded Analytics Analytic Tools Enterprise 88

Userpilot

MARCH 14, 2024

This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. Perform feature ideation with trend analysis. Predictive analytics : This data forecasts future trends and customer behavior based on historical patterns. Trend analysis report in Userpilot.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Customer Experience 87

Userpilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. To identify friction in the user journey , analyze feature usage trends for negative patterns and use heatmaps and session recordings to spot friction points on specific pages. Fear not, though!

Data Visualization 77

Data Visualization Analytic Tools Research Software User Friction 77

Userpilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. Pendo dashboard. Pendo also offers a dedicated NPS dashboard where you can see the overall score, the breakdown into detractors , passives, and promoters and track NPS trends over time.

Data Visualization 74

Data Visualization Feedback Software Analytic Tools Reporting Tools 74

Userpilot

JULY 5, 2023

In this article, we’ll explore 14 proven tactics that can help you enhance your customer satisfaction scores. Segmenting customers to send targeted in-app messages. After collecting the responses, you can easily visualize the data with a dashboard using tools like Userpilot. What is customer satisfaction?

Customer Satisfaction 89

Customer Satisfaction User Testing Data Visualization Customer Experience 89

Userpilot

APRIL 24, 2024

In this article, we explain: Why investing in AI in SaaS is a must. AI tools can visualize trends and anomalies in real-time. Based on these, you could design onboarding experiences that lead users to value in less time or tailor product messaging to reflect their interests and values. This includes the SaaS industry too.

Analytic Tools 67

Analytic Tools Feedback Software Data Visualization Reporting Tools 67

Userpilot

OCTOBER 20, 2023

In this article, we look at 10 product analytics tools that you should consider when making your choice. For example, there’s no point triggering upsell messages when the user hasn’t fully adopted the product yet. In-app message created in Userpilot. What’s the best funnel optimization tool for SaaS companies?

Analytic Tools 85

Analytic Tools Data Visualization Feedback Software Reporting Tools 85

Userpilot

FEBRUARY 9, 2023

In this article, we dive deep to discuss predictive customer analytics, its benefits, and its drawbacks. You can also try sending microsurveys and performing behavioral segmentation to detect event trends. But like feature and product usage, heatmaps can also help you better identify customer trends and patterns.

Data Visualization 85

Data Visualization Analytic Tools Customer Feedback Customer Experience 85

Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. For example, Slack needs instant messaging to be called a collaboration app. For instance, Userpilot’s detailed analytics dashboards make it easy for any SaaS product team to get granular with user behavior data and extract actionable insights. Too many metrics to track?

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Weak Development Team 81

Userpilot

OCTOBER 21, 2022

This article shows you eight examples and lessons to learn from each. Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. The software allows you to work with multiple social media platforms from one dashboard. But that’s not all. Data-driven decisions.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84

Atlassian

FEBRUARY 9, 2022

Related Article. From the start, we knew this was an opportunity to build a system that provided plenty of useful analytics, and we needed a way to see them, so we developed a reporting dashboard.”. The reporting dashboard provides a wide range of statics and figures, presented both visually and numerically. By Atlassian IT.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Userpilot

DECEMBER 22, 2022

This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Track customer behavior in-app to gain insights into user attrition trends. Aim to find trends that will make it easy to anticipate churn in your new customers and take action before they do.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software User Testing 83

Userpilot

JUNE 26, 2023

This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! Analyzing customer feedback data involves quantitative analysis to track trends and segment users , and qualitative analysis to understand the “why” behind the scores. NPS dashboard in Userpilot.

Feedback Software 77

Feedback Software Analytic Tools Research Software Customer Feedback 77

Userpilot

JULY 21, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. To excel as a retention manager, utilize resources like books, webinars, blogs, and podcasts to stay informed on trends.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Using targeted in-app messages to guide users through key features effectively. Then create small, concise messages to educate customers about each of these features. But what strategies work?

Analytic Tools 70

Analytic Tools Feedback Software Research Software Customer Experience 70

Userpilot

NOVEMBER 21, 2023

Technically not, but it helps a lot to have one, and you will find out why from this article! To evaluate your in-app messages, use flow analytics. Tools like Google Trends allow you to find out what prospective users are searching for online. Google Trends. Do you even need a product launch checklist?

Product launches 80

Product launches User Testing Product Research Analytic Tools 80

Userpilot

MAY 6, 2024

This article focuses on user profiles in the SaaS context. You can use the data to create more effective marketing messages and campaigns. Your promoters, on the other hand, could be targeted with messages encouraging them to review the product on sites like G2 or take part in referral programs. Let’s dive right in.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software Research Software 88