Folding Burritos

JANUARY 25, 2018

Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there. The top of the article has a few of them, and you probably have some more like those. The communication dimensions. Let’s go through each.

Data Visualization 347

Data Visualization Product Research Feedback Software Reporting Tools 347

Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Dashboard 98

Userpilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. Read on to learn how to choose the right engagement metrics for your dashboard and how to build one code-free. User engagement dashboard tools to consider: Userpilot, Amplitude, and Mixpanel.

Data Visualization 98

Data Visualization Onboarding KPIs Dashboard User Testing 98

Alchemer Mobile

JUNE 4, 2019

If you’ve landed on this article, you most likely already understand the immense value of capturing in-app customer feedback. Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

MARCH 9, 2025

This article will walk you through what customer research really is, from choosing your research methodology to recruiting participants, analyzing feedback , and beyond. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Survey results dashboard in SurveyMonkey.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. 4 powerful proactive support messages to send. Download The Ultimate Guide to Conversational Support.

Data Visualization 201

Data Visualization User Friction Onboarding KPIs Outbound 201

The Product Guy

MAY 7, 2020

This is my motivation behind writing this article. This article explores multiple aspects of product management. I hope this article helps you understand the various aspects of the role in order to be a successful Product Manager. In case of co-located teams, physical standups are preferred. Concluding Remarks.

Technical Review 398

Technical Review Product Management Product Manager Research Software 398

Product Talk

JANUARY 24, 2024

Ben will then send a direct message to anyone who comments on or reacts to the post, asking them if they would be open to doing a quick Zoom interview. He sends one follow-up message to anyone who doesn’t respond to his first message. However, Ben shares that it’s taken time to refine his messaging for this type of outreach.

Research Software 260

Research Software Feedback Software User Testing Customer Experience 260

Intercom, Inc.

APRIL 7, 2020

Support teams who use proactive messaging report that inbound volume has risen by just 38%, compared to an increase of 72% reported by teams who don’t”. Companies are responding by proactively messaging customers to provide the information and reassurance they need. Their SVP of Customer Experience Margaret K?dziora

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Folding Burritos

FEBRUARY 22, 2016

This figure summarizes the entire approach and I go into the details over the rest of the article. I think a data visualization dashboard would be great as a first screen in the back-office.”. Because I read this article on Gizmodo that said that our core demographic no longer uses email. Why do you think that?

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Userpilot

OCTOBER 28, 2024

It involves delivering consistent messaging across all channels. For example, let’s say a $100k ARR company (enterprise subscriber) reports their custom SSO integration is failing, a $10k ARR company reports dashboard loading slowly, and a $1k ARR company reports an issue with a new feature. Effort required to resolve the issue.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

The Product Coalition

JUNE 28, 2020

Headspace app is one of such rare Apps and is the topic of this article. However neither its meditation nor its fun UX and quirky animations are the topic of this article. Buddy board Interactions are also limited to sending a few templated messages like ‘You are doing great!’, ‘you deserve some Headspace today!’

Feedback Software 183

Feedback Software Customer Experience User Testing Customer Feedback 183

Userpilot

MARCH 30, 2025

” In this article, I explore that question, highlighting key steps to create a mobile app engagement strategy and the best engagement techniques for mobile apps. Average content (articles, soundscapes, or programs) consumption per user. Think: personalization, in-app messaging, gamification, personalized push notifications, etc.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

Intercom, Inc.

APRIL 13, 2021

It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. You can watch a video of that talk below, or read on to learn how we built our Elasticsearch cloud on AWS. Core part of Intercom. Search is an indispensable part of Intercom.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Intercom, Inc.

DECEMBER 12, 2018

– lie beyond the realms of this article but one thing is clear: this market is HUGE. Demandbase enables companies to deliver personalized online ads to specific people at specific companies across the web while refining the message to try to convert them into customers. So let’s say Joe works for Pfizer. Alternatives: SalesLoft.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

MARCH 5, 2025

You can use this platform to create customer segments, personalize onboarding flows, deliver targeted in-app messages, collect direct customer feedback , and track in-app analytics to make iterative changes. Analytics dashboard in Userpilot. Dashboard widgets: This feature is a vital part of Pendos analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Product Talk

SEPTEMBER 4, 2024

While I spoke with Claire and Christophe for this article, we’ll also hear a bit about other continuous discovery champions from Botify. Claire continues, “For the first time, we really only communicated in the Slack feature channels, without any direct messages. Claire says that now it’s much easier to make better product decisions.

Product Research 225

Product Research Onboarding KPIs CTO Coach Research Software 225

Userpilot

AUGUST 8, 2024

Results : With Userpilot, Talana improved customer engagement, in-app messaging , and customer support. Userpilot is a no-code platform that allows you to create onboarding experiences and communicate with users via in-app messages. This gives users easy access to articles and guides. Custom analytics dashboards.

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Intercom, Inc.

DECEMBER 17, 2018

If you have a physical product that’s frequently returned, you can start a visitor auto message on the return page with a link to your FAQs. If you have a software product, and customers frequently need help during setup, trigger an auto message in your Messenger during this process. They might be: Your checkout. A pricing page.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Product Talk

DECEMBER 13, 2023

It’s not like most apps where it’s not even a consideration—of course Slack knows whether I sent messages and it probably knows who I sent messages to,” says Thomas. Thomas shared a few screenshots from his dashboard to help illustrate his learnings. Please let us know at support@producttalk.org.

Data Visualization 299

Data Visualization Analytic Tools Reporting Tools Technical Review 299

Userpilot

MARCH 18, 2025

Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. A mobile app engagement platform can help you address these challenges with features like push notifications, behavior tracking , and personalized messaging. billion in 2024.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

SEPTEMBER 2, 2024

Both provide insights into user interactions, but Hotjar allows for customizable dashboards and broader Google Analytics integration. Microsoft Clarity dashboard. Hotjar dashboard. Live dashboard : Hotjar does not let users visualize live heatmaps. These dashboards can show user feedback data like Net Promoter Score.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 23, 2024

In this article, we examine some tools that can help your SaaS team to drive product growth. Some of its key features include: Custom dashboards : You can effortlessly create custom dashboards to track metrics relating to your in-app product marketing campaigns, such as feature adoption rates , activation rates , upsell rates, etc.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Userpilot

MAY 13, 2024

In this article, we’ll take a look at a few powerful marketing analytics software, focusing on their features and pricing. When it comes to marketing analytics, the following features are useful: Dashboards – You can create custom analytics dashboards using templates or build them from scratch. Dashboards on Userpilot.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

AUGUST 17, 2024

This article will show you different types of click trackers, benefits, and use cases + how to automatically track customer clicks with Userpilot for more effective product analytics. Trigger personalized in-app messages. Product usage dashboard in Userpilot. A click tracker is as close as you’ll get to reading minds.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Customer Feedback 111

Product Innovation Educators

AUGUST 14, 2023

You just need to be repeating those same messages. For example, I read an article from somebody at Facebook who suggested you don’t really need to have a direction or strategy. When I read that article, I was working at a company delivering a B2C product. In general, I’m a believer in agile more so than in Agile.

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

Intercom, Inc.

SEPTEMBER 7, 2022

Include a basic message, embed an explainer video, or connect your Tooltip to the rest of Intercom – empowering you to share relevant Articles, kick off a Product Tour, prompt a survey, and more. There may be times where you need to reach out to an individual user directly with an important request or message.

Data Visualization 118

Data Visualization Embedded Analytics Customer Experience Product Research 118

Userpilot

JULY 9, 2024

Customer.io : Best for mapping out the entire customer journey, collecting customer feedback, and sending personalized messages. Intercom : Best for feedback management and real-time customer messaging. Hubspot’s lead gen dashboard. ChurnZero dashboard. Ready to get started? The platform is rated 4.4/5

Analytic Tools 103

Analytic Tools Feedback Software Research Software Reporting Tools 103

Userpilot

MAY 23, 2024

If yes, this article is exactly what you need! Userpilot offers 4 predesigned analytics dashboards for tracking important metrics in one place: Product Usage , New Users Activation , Core Feature Engagement, and User Retention dashboard. You can also create custom dashboards with up to 30 reports. Depends on the product.

Data Visualization 105

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 105

Userpilot

JULY 29, 2024

Additionally, good tools allow you to visualize data through different dashboards, charts, or graphs. CSM tools allow businesses to automate various activities, such as sending out messages at particular points in the customer journey or assigning tickets to customer support agents. Create in-app messages with Userpilot code-free.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Userpilot

APRIL 30, 2024

This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. Mixpanel offers advanced user analytics , customizable reports, and an intuitive analytics dashboard. Zendesk and Intercom offer customer support via in-app messaging , chatbots, and customer surveys.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Reporting Tools 104

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. Create a customer retention analytics dashboard to measure success across key metrics. Wondering how to improve customer retention?

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

MAY 7, 2024

In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. Analytics dashboard : Track all your adoption-related metrics in one simple dashboard. Userpilot analytics dashboard. Whatfix analytics dashboard. and customize them code-free.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

JULY 29, 2024

This article will examine some of the best product management software in the market. Whether it’s customizing workflows, dashboards, or reports, the ability to tailor the tool to fit your product development process can significantly enhance your efficiency and effectiveness. Using software for product management.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

JULY 23, 2024

This article will break down the stages of a product development life cycle and tools that can help you deliver a great product. Marketing : Create a marketing strategy that also outlines positioning and messaging. Next, use in-app messages or paid ads to attract users. Features and events dashboard in Userpilot.

Analytic Tools 109

Analytic Tools Feedback Software Research Software Data Visualization 109

Userpilot

MAY 20, 2024

If so, this article is exactly what you need! Having identified your prospective advocates, prompt them to action, like leaving a review, with targeted in-app messages. Prospective customers are more likely to trust a recommendation from someone they know than your marketing messages. Userpilot NPS dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Customer Feedback Customer Experience 105

Userpilot

DECEMBER 21, 2022

In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Here are the key features to look for in an analytics tool: segmentation, tracking capabilities, A/B testing , and data visualization with analytics dashboards. Marketing data can be messy and confusing.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98