Built for you: Workflow updates, Articles API, and more to help you engage customers efficiently
Intercom, Inc.
AUGUST 18, 2020
Three new dashboards for conversations, support effectiveness, and team performance give you the ability to see what type of issues are taking up the most time, monitor your team’s workload, and optimize your support team’s performance. Easily manage and measure the impact of your help docs with our new Articles API.
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