UX vs CX (User Experience vs Customer Experience): Explaining 4 Key Differences
Userpilot
MAY 18, 2023
What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.
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