Userpilot

APRIL 17, 2024

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Amplitude offers deep user interaction insights and advanced analytics to enhance customer engagement.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software Reporting Tools 75

Userpilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Discover the critical stages of each funnel and tools that help you gather actionable insights. Identify drop-off points from the report. Couple findings with other reports to drive deeper insights.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

MARCH 14, 2024

Looking for customer analytics use cases that can significantly improve your SaaS? This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. We also cover: Customer analytics categories. The three types of customer analytics and their significance.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Customer Experience 86

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. Second, you’ll learn the best tools to use for behavioral analytics. So let’s jump straight to the article to uncover product growth insights with the help of behavioral analytics.

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Customer Feedback 87

Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Are you looking for an onboarding solution for web or mobile apps? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. They also offer feedback features and analytics to support data-driven decision-making.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MAY 26, 2024

Are you exploring alternatives for Google Analytics to better match your company’s privacy values, feature needs, or budget? It is crucial to choose a tool that allows the import of Google Analytics data to retain and back up important data during migration. This allows for personalized user experiences and is more precise.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

AUGUST 14, 2024

According to the 2024 State of CX Personalization Report by Medallia, customers who go through very personalized experiences rate their overall satisfaction as 9.4 – Technographic —preferred device and operating system. – Improving satisfaction among existing customers by adding in-app communication.

Analytic Tools 77

Analytic Tools Feedback Software Research Software Reporting Tools 77

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. By digging into the user flow data, you can spot friction points and identify improvements to enhance the user experience. In this article, we answer the question: how does user behavior analytics work?

Data Visualization 80

Data Visualization Analytic Tools Feedback Software User Testing 80

Userpilot

JULY 20, 2024

TL;DR A product design manager in the SaaS industry oversees the design and development of software products. Their primary role involves leading a team of designers to create user-friendly and aesthetically pleasing interfaces. Looking into tools for product design managers? Let’s dive in!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 27, 2024

TL;DR A customer support specialist is responsible for assisting customers with inquiries, troubleshooting issues, and providing solutions to user problems , ensuring customer satisfaction by delivering timely and effective support. Customer support specialists utilize a variety of tools to enhance their efficiency.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

SEPTEMBER 24, 2024

In some instances, these innovations feel like game-changers, set to transform the experience for users across the board. In others, though, it’s clear they’re more of a response to market demand than a well-thought-out solution. The real difference lies in whether these features address genuine user needs.

Artificial Inteligence 125

Artificial Inteligence Reporting Tools Data Visualization Research Software 125

Userpilot

OCTOBER 15, 2023

Trend analysis reports help you make data-driven decisions that boost SaaS performance metrics such as user activation, product stickiness, and retention. As you read on, you will also find use cases and examples to inspire your own analytics. For example, consider this trend report generated with Userpilot.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Userpilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. TL;DR User analytics is a user research methodology.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

NOVEMBER 26, 2023

Boosting and optimizing the conversion rate is vitally important for all product managers and savvy SaaS owners. Using CRO analytics is one of the best ways to drive growth. How to leverage CRO analytics data to enhance conversion processes. Explore the best conversion rate optimization tools on the market.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Research Software 82

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. But first, what’s in-app feedback?

Feedback Software 67

Feedback Software Analytic Tools Research Software Data Visualization 67

Userpilot

JULY 23, 2024

This article will break down the stages of a product development life cycle and tools that can help you deliver a great product. Key stages of the product development life cycle: Ideation : Conduct market research and brainstorm potential solutions to the challenges. Are there any gaps in the existing tools that my product can fill?

Analytic Tools 82

Analytic Tools Feedback Software Research Software Data Visualization 82

Userpilot

JULY 17, 2024

In this article, we will outline the typical journey for product design managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. TL;DR A product design manager in the SaaS industry oversees the design and development of software products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? It’s a common experience. We handpicked a few of the best SaaS walkthrough examples and explained what made them great. We also covered best practices to ensure your walkthroughs get high user engagement.

Feedback Software 92

Feedback Software Analytic Tools Reporting Tools Customer Communications 92

Userpilot

JANUARY 26, 2022

Are you wondering how to effectively use SaaS analytics to reduce churn? SaaS analytics allow you to leverage the data to gain actionable insights and make informed decisions. To analyze your company data, use the best SaaS analytics software to visualize the key metrics in charts, forms, and diagrams.

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 93

Userpilot

JANUARY 15, 2024

Creating a positive fintech customer experience for every lead who walks through the door of financial institutions is easier said than done. This is especially true when trying to implement an in-app support infrastructure within your platform. Want to improve your fintech customer experience?

Analytic Tools 72

Analytic Tools Feedback Software Reporting Tools Data Visualization 72

Userpilot

JULY 28, 2024

TL;DR Looking into tools for retention specialists? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Let’s get started!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Put it all together in a shareable UX audit report. SMART goal-setting framework.

Analytic Tools 85

Analytic Tools Feedback Software Research Software Data Visualization 85

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Today, we’ll be focusing on closed-loop analytics and how they can help you better manage and benefit from data! What are closed-loop analytics? The key is to share data between the teams anyway.

Analytic Tools 83

Analytic Tools Data Visualization Customer Experience Reporting Tools 83

Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals.

Data Visualization 85

Data Visualization User Testing Customer Experience User Experience 85

Userpilot

DECEMBER 6, 2023

The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Thanks to dogfooding, companies increase their chances of delivering a positive user experience right off the bat. Use surveys , interviews, session recordings, and product analytics to gather insights.

Feedback Software 80

Feedback Software Analytic Tools Research Software Reporting Tools 80

Userpilot

JULY 21, 2024

Data analysts have a plethora of tools to enhance their work: Userpilot is a no-code tool for product analytics, while Tableau and Power BI excel in data visualization and business intelligence, etc. Looking into tools for data analysts? Book a demo to see it in action! Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 25, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product design manager. TL;DR A product design manager in the SaaS industry oversees the design and development of software products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Userpilot

MAY 30, 2024

Sentiment analysis helps you: Identify gaps and fix them to improve the customer experience. Understand positive sentiment drivers and boost customer loyalty. How to conduct customer sentiment analytics: Get equipped with the right customer sentiment analysis tools. Implement product improvements based on user feedback.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Research Software 82

Userpilot

JULY 21, 2024

TL;DR A UX researcher in SaaS specializes in understanding user behaviors, needs, and motivations through various research methods to inform product design and development. Looking into tools for UX researchers? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. User onboarding. In-app messaging.

Analytic Tools 80

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 80

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. But first, what’s in-app feedback?

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

AUGUST 30, 2024

In this article, we will outline the typical journey for customer support specialists, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. One of the biggest factors influencing your salary is your experience level. Without further ado, let’s get into it!

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JULY 20, 2024

Customer retention managers rely on various tools to enhance customer satisfaction and loyalty. Userpilot and Custify offer solutions for onboarding, in-app engagement, and personalized experiences. Looking into tools for retention managers? However, relevant experience is often just as valuable.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 2, 2024

This shows how important business analytics is for your product. Business analytics gives insights that help you make better decisions to improve your product. This article will show seven examples of business analytics to highlight its positive impact. Map the user journey to find key touchpoints.

Data Visualization 92

Data Visualization Analytic Tools Customer Experience Customer Feedback 92

Userpilot

AUGUST 19, 2024

TL;DR A customer success analyst ensures customers achieve their goals with the software by analyzing data , tracking KPIs, and identifying trends to improve the user experience. Customer success analysts leverage various tools to enhance their work. Looking into tools for customer success analysts?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 21, 2024

Data scientists have a plethora of tools at their disposal to analyze and interpret data effectively: Userpilot is a no-code tool for product analytics, while Tableau and Power BI excel in data visualization and business intelligence, etc. Looking into tools for data scientists? user activity logs, product usage data ).

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 21, 2024

While a bachelor’s degree in a relevant field like computer science, information systems, or statistics is often preferred, it’s not always a strict requirement. Looking into tools for business intelligence analysts? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52