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WalkMe Analytics In-Depth Review: Is There a Better Alternative?

Userpilot

What analytics features does WalkMe support? You will also discover three alternatives to WalkMe and learn about their analytics capabilities. The WalkMe Insights platform forms the core of WalkMe analytics. The specific analytics features available differ between the customer and employee onboarding solutions.

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Heap Tracking: How to Analyze In-App Events (+Alternatives)

Userpilot

If you want to get the data you need without having to collect it first, Heap tracking features can capture in-app events automatically and make retroactive analysis a breeze. The main analytics tools Heap offers and how to use them effectively. But is Heap the best choice for your product management needs?

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Customer Advocate Salary [+ Resources to Advance]

Userpilot

Adopt a Personalized Approach : Remember customers’ names, and past interactions and take into account their specific needs, and provide customized solutions for each customer instead of blanket replies. Stay Informed and Updated : Keep yourself informed about the latest product updates , company policies, and industry trends.

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Top 13 SaaS Customer Engagement Trends 2023 to Follow

Userpilot

Looking to implement the top customer engagement trends in 2023 for your SaaS business? This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends. Incorporating videos into in-app experiences is an engaging way to educate users. Let’s start!

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Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Read the article to know what it is?

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6 Best Practices for Seamless Clinical Data Integration

Arkenea

So, start with these questions: How are the healthcare providers using the systems? Which needs aren’t met by the existing healthcare systems? Data standards assure that the information is exchanged seamlessly between multiple systems. It also uses the OLAP (Online Analytical Processing) method for analysis.

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Guide To Leveraging AI Tools For Customer Success Managers

Userpilot

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).