Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Using product tour software is a better decision. The best product tour software on the market is Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Userpilot

JULY 31, 2023

TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding. PMMs need the right tools to help them do their job: project management, team collaboration, customer feedback , analytics, and digital marketing. What tools do product marketing managers work with?

Product Marketing 98

Product Marketing Onboarding KPIs User Testing Marketing 98

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? In this ultimate guide for product growth, we’ll walk you through everything you need to know about product-led growth and how to implement it for your SaaS. The term was originally coined in the 2010s for self-serve SaaS businesses.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Roy Madden

JANUARY 29, 2021

We are looking for a VP Marketing with a proven track record of driving growth in an early stage B2B SaaS environment. Collaborate with the product management team to conduct user research and develop market positioning and messaging for key verticals and customer personas. Responsibilities. Apply for this position. About Feedly.

White Paper 118

White Paper Marketing User Testing Customer Experience 118

Mixpanel

FEBRUARY 23, 2024

Segment is a data pipeline tool that collects first-party customer data and sends it to different destinations, so it requires users to go through more setup than the average SaaS tool. Mixpanel is easy for our team to use, so we can find that info on our own rather than waiting for the analytics team to do it for us.

Onboarding KPIs 59

Onboarding KPIs Technical Review Customer Experience User Testing 59

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up. Putting Customers First.

User Testing 63

User Testing Reporting Tools Data Visualization Customer Feedback 63

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up. Putting Customers First.

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Userpilot

APRIL 30, 2024

Growth marketing is essential for SaaS businesses to build lasting customer relationships , adapt quickly to market shifts, and drive consistent revenue. Checklists are a powerful onboarding tool. Use in-app messages to announce new features and drive upsells and cross-sells. Personalized onboarding reduces time to value.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Gainsight

FEBRUARY 20, 2019

The responsibilities and metrics in a holistic PX strategy might look like this: Product: Manages a product development strategy and vision and creates enticing GTM strategies to drive feature adoption. Gainsight PX is a product experience platform that helps users find value in the features you worked so hard to create.

Customer Experience 45

Customer Experience Onboarding KPIs Analytic Tools Feedback Software 45

Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right. SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right.

Feedback Software 98

Feedback Software Research Software User Testing Analytic Tools 98

Userpilot

JUNE 7, 2024

A good retention rate in SaaS is over 90%. Collect customer feedback , e.g. through in-app surveys , to identify areas for improvement and inform product development. Educate customers through video tutorials or webinars to maximize product value. What is a good customer retention rate in SaaS?

Data Visualization 52

Data Visualization User Testing Embedded Analytics Customer Experience 52

Userpilot

MAY 8, 2024

Identify friction points through analytics like a funnel or path analysis. Educate customers with resources in multiple formats like blogs, webinars , or videos. Announce and drive adoption of new features with consistent messaging across channels. Ensure clear and consistent product messaging through quality copywriting.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

APRIL 8, 2024

Following the right SaaS growth strategies can make a difference in how your business evolves and survives. TL;DR A SaaS growth strategy is a comprehensive plan designed to increase a company's user base, revenue, and market presence. There are 2 main types of growth strategies for every SaaS business: Product-led growth.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Gainsight

SEPTEMBER 5, 2022

Organizations felt their way toward a better understanding of their value, learning how to improve implementations and developing new solutions to serve customers as their businesses advanced. Support CSMs as they create the prototype processes using high-touch approaches and integrated data analytics. The result?

Analytic Tools 98

Analytic Tools Customer Experience User Friction User Testing 98

Mixpanel

JULY 30, 2021

LinkAja was formed in 2019 to tackle this opportunity by providing e-wallet solutions to Indonesia’s unbanked and underbanked population. In just two years, they acquired over 58 million registered users and have become one of the top e-payment solutions in the country. . Credit card penetration is also lagging at a meagre 0.07

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Revulytics

OCTOBER 9, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software Weak Development Team 75

Userpilot

AUGUST 15, 2023

For a successful launch campaign, you’ll need to A/B test your messaging and test your product ahead of launch day. Finally, you must analyze customers’ in-app activities after launch to drive retention. To learn how Userpilot can supercharge your in-app marketing plan, book a demo today! Sample user persona.

Product launches 98

Product launches User Testing Feedback Software Research Software 98

Pragmatic Marketing

MAY 4, 2020

Adopting video platforms like Zoom, working from home, canceling in-person conferences, halting travel—these steps are literally reshaping the world. A strategic customer may be the one that spends the most money with you, is growing faster than the market or is doing something innovative with your product or technology.

Analytic Tools 91

Analytic Tools Data Visualization Customer Experience Research Software 91

Pragmatic Marketing

MAY 4, 2020

Adopting video platforms like Zoom, working from home, canceling in-person conferences, halting travel—these steps are literally reshaping the world. A strategic customer may be the one that spends the most money with you, is growing faster than the market or is doing something innovative with your product or technology.

Analytic Tools 18

Analytic Tools Data Visualization Research Software Webinar 18

Gainsight

JUNE 28, 2022

And that formula has proven irresistibly engaging—in fact, the average session on TikTok is 11 minutes, nearly twice as long as the second most engaging social media app. . Many people might consider “product education” to be the user guide or documentation that accompanies a software product. Finding the Right Tools for the Job.

Education 52

Education Onboarding KPIs Customer Experience User Testing 52