The Product Coalition

JUNE 21, 2021

With the influence of mobile phones and modern technology, messaging or texting has become the most convenient form of communication. Compared to emails and calls, chat messages through in-app chat windows have a high probability of reaching out to the users. Multi-platform coverage ?—?in Scalable chat solutions ?—?the

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TechEmpower - Product Management

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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eG Innovations

MARCH 26, 2021

In this blog post, we will look at five key capabilities that VMware Horizon administrators need in their monitoring tools to enable them to monitor, diagnose, fix, and operate their VMware Horizon deployments: 1 Monitoring the User Experience of VMware Horizon Users. 5 Reporting and Analytics. 5 Reporting and Analytics.

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Userpilot

JUNE 2, 2024

Product-led growth tools allow you to improve your product experience by analyzing customer data and adding in-app interventions. However, having a different tool for each functionality can make product-led growth sound too much of a hassle. Luckily, we’ve listed the 17 best product-led growth software in the market.

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Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. Let’s dig in!

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The Product Coalition

SEPTEMBER 24, 2024

In others, though, it’s clear they’re more of a response to market demand than a well-thought-out solution. A lot of teams have found chatbots to be useful, and some are even adding content tools into their products. It’s about driving the right behaviors that make the solution stick. It’s not just about solving problems.

Artificial Inteligence 124

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Reveal

JULY 28, 2022

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with.

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Alchemer Mobile

JULY 25, 2024

In today’s competitive landscape, customer experience (CX) stands as a cornerstone of success, particularly in the financial services industry. In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. However, not all companies are great at asking.

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Userpilot

SEPTEMBER 2, 2024

Userpilot’s SaaS Product Metrics Benchmark Report has found that compared to other industries, healthcare SaaS companies perform lower across most of the 6 metrics we studied. You will also learn how healthcare companies can improve their product metrics. This included 34 Healthcare companies.

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Userzoom

MAY 12, 2020

As the COVID-19 pandemic continues, healthcare organizations are finding ways to effectively adapt and build new digital capabilities. The magnitude of the challenge is intensified by the relative digital and user experience maturity of healthcare companies. You can download the complete ebook below…. Download ebook.

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Gainsight

AUGUST 18, 2022

The winners represent some of the biggest names in the SaaS industry, and we salute their ability to change the game of customer success and experience over the past year. . Seismic is dedicated to understanding how customers use their software to lead to value, and they’re obsessed with data. Visionary Award Goes to … Seismic.

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Product Talk

FEBRUARY 7, 2024

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well. Sandrine Veillet is the Vice President of Global Product at WebMD.

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Arkenea

DECEMBER 8, 2024

Key Takeaways APIs in healthcare organizations have helped in providing better care for patients. API platforms offer stringent security standards and features that enhance the digital ecosystem. FHIR RESTful API is designed to retrieve only the desired electronic data from the system, rather than returning an entire bundle of ePHI.

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Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. For that reason, we’ll go over 12 of the best tools you should use when conducting product research. Qualtrics. UXPressia.

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Arkenea

DECEMBER 11, 2024

Key Takeaways It is anticipated that more than a quarter of a billion copies of this practical technology will have been marketed by 2025. Software medical device is cloud-based or on-premise software designed for a range of healthcare facilities to store, process, and manage medical, financial, and administrative data.

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Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

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Mixpanel

OCTOBER 15, 2021

Healthcare brands that practice A/B testing and personalization are 5x more likely to report faster growth than those that do not, according to a study by the A/B testing and personalization platform Kameleoon and Forrester Research. Want more optimization-related healthcare stats? Read more from Kameleoon.

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Reveal

AUGUST 12, 2022

Reveal Embedded Analytics. According to Reveal’s top software challenges for 2022 report , citizen developers and low-code/no-code tools can help meet the demand for building applications faster and with fewer resources. Low-code/no-code development is a game-changer. What Is Low-Code/No-Code Development?

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Healthcare 52

Userpilot

JULY 21, 2024

Which SaaS industry has the highest customer onboarding checklist completion rate? These are the key questions we explore in the article based on our recent Product Metrics Benchmark Report 2024 which investigates company performance in 6 different metrics across 7+ industries. Check out our Product Metrics Benchmark Report 2024.

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Intercom, Inc.

OCTOBER 29, 2019

For example, our Analytics team might find that one customer segment tends to use our product weekly, while another just monthly. You’ll reduce the chance of misunderstanding and increase your freedom to operate if everyone is aligned on the problems to be solved and the principles your solution must reflect.

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Mixpanel

NOVEMBER 8, 2021

Let me jump right in: With product analytics, customer retention isn’t just something you measure after the fact; it should be something you can learn to predict (and then improve). I get it—data and analytics sound technical and scary, something only “really smart analytical people” should touch.

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Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. We’re seeing this shift across many verticals including banking, media, healthcare, and consumer goods. “We All while enabling self-service across lots of teams. If this is already your world, you can likely relate.

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Reveal

SEPTEMBER 27, 2024

Reveal Embedded Analytics One of the most effective ways to achieve this is by integrating advanced analytics capabilities, such as conversational analytics, directly into their applications. What is Conversational Analytics?

Analytic Tools 59

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Userpilot

JULY 22, 2024

By tracking patient engagement metrics, healthcare organizations can improve patient satisfaction, deliver better patient outcomes, and optimize financial performance. You will also learn how to leverage analytics dashboards to track them efficiently for better-informed decision-making.

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Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. Their customer service is horrendous.”

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Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. Logi Analytics is one of the first white-labeled/OEM embedded analytics providers for small-to-medium-sized businesses. But is Logi Analytics the right embedded analytics solution for your organization? Logi Analytics Overview. The Pros of Logi Analytics.

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Userpilot

JULY 18, 2024

According to our latest NPS benchmark report, the average NPS in SaaS is 35.7. Let’s explore our product metrics benchmark and learn: What NPS is and why it’s important for SaaS businesses. According to our benchmark report that pulled data from 229 B2B SaaS companies, the average NPS is 35.7, What is NPS?

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Reveal

AUGUST 17, 2022

Reveal Embedded Analytics. Among all embedded analytics products on the market, Tableau is certainly one of the most popular BI tools for analyzing, visualizing, and working with data. But like any other software solution on the market, Tableau is also not perfect and surely not the best fit for every business use case.

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UX Planet

MARCH 28, 2024

As you navigate the complex landscape of AI technologies, you may be confused and uncertain about what to use for your app. This article will unravel the differences between these two technologies clearly and concisely, helping you make informed decisions for your projects. Many people mix these two techs up. That’s suspicious.

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Mixpanel

MAY 3, 2019

Digital Authority Partners helps leading healthcare organizations implement an analytics-driven culture and lends their thoughts on the metrics you should be measuring to better understand engagement on your healthcare app or site. The answer is analytics. Recency and frequency of site and app visits.

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Mixpanel

JANUARY 19, 2021

You’ve probably seen many business subscriptions getting canceled after an email goes out to your team (“Anybody still using this tool?”). But with product analytics, you can learn and iterate much faster by looking at how people get value from your product, and whether they come back. get value ) in a given time period. Send message.

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Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. SaaS companies face the challenge of maximizing the adoption of their tools and providing customers with the best ROI. They can achieve this, and can greatly improve their existing product’s value proposition, through embedded analytics. What Is SaaS Analytics?

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Analytic Tools Data Visualization Reporting Tools Customer Feedback 52

Arkenea

JULY 12, 2024

Medical insurance verification software is developed to automate the process of verifying patients’ insurance coverages. This software is connected to the insurance company’s database to retrieve real-time data on a patient’s insurance status. percent and 36.1 percent , respectively.

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Reveal

JULY 20, 2022

Reveal Embedded Analytics. Looking for an alternative to Sisense embedded analytics platform? Reveal has been rated as one of the highest performing embedded analytics solutions on the market based on customer satisfaction ratings. In either option, most of the interaction with its software is done via the web.

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Userpilot

JULY 14, 2024

That’s the average core feature activation rate across the companies we studied for our Product Metrics Benchmark Report 2024. We also look at ways to improve the core feature activation rate for your SaaS product! Companies by industry analyzed in our Product Metrics Benchmark Report 2024. respectively). Book the demo!

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Arkenea

OCTOBER 15, 2024

The digitization of healthcare services has been transformative, enabling significant improvements in the delivery, cost, and quality of care. As the field continues to evolve, mobile EHR applications are becoming increasingly vital tools for healthcare professionals, offering unprecedented access to patient data at the point of care.

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Userpilot

AUGUST 31, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of customer service representatives is essential for success. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

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