The Product Coalition

FEBRUARY 15, 2024

However, a new era of possibilities has dawned with the emergence of Generative AI (GenAI). Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. What sets GenAI apart are its real-world applications.

Generative AI 110

Generative AI Data Visualization Reporting Tools Research Software 110

Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. This includes the SaaS industry too.

Analytic Tools 69

Analytic Tools Feedback Software Data Visualization Reporting Tools 69

The Product Coalition

SEPTEMBER 24, 2024

Credit: Dall-E It’s hard to miss — Generative AI features are stealing the spotlight in nearly every product release these days. In others, though, it’s clear they’re more of a response to market demand than a well-thought-out solution. But as AI continues to evolve, it’s getting trickier to figure out how to fully integrate it.

Artificial Inteligence 121

Artificial Inteligence Reporting Tools Data Visualization Research Software 121

Mixpanel

JULY 6, 2023

The rules of SaaS are changing. For so long, using the apps and services we need to be productive has required technical formulas or exhausting interfaces. Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. What’s our ad spend this month?”

Generative AI 129

Generative AI Data Visualization Analytic Tools Reporting Tools 129

Userpilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods.

Analytic Tools 94

Analytic Tools Data Visualization User Testing Reporting Tools 94

Userpilot

DECEMBER 21, 2023

Did you know that one of the biggest contributors to SaaS companies’ revenue comes from existing customers? Having the right tools to improve customer retention is vital for your company’s longevity and growth. Here are 11 of the best customer retention software to try for 2024!

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JULY 20, 2024

CX managers can streamline their work with various tools: Userpilot enhances in-app customer experiences, Monday facilitates project management for cross-functional teams, Jira helps collaborate on product development, etc. Looking into tools for customer experience managers? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. Grammarly: fix typos and grammar but also rephrase your content using AI.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84

Userpilot

JUNE 27, 2024

While things look challenging, using the right tools can help product specialists simplify their jobs. Here are a few tools that can come in handy: Best tool for product growth: Userpilot – This full-stack digital adoption platform lets you design flawless in-app experiences for new users and secondary onboarding.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

DECEMBER 26, 2023

The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. Doctors have employed software for years to analyze imaging data, diagnose patients, and recommend therapies. and Alphabet.

Healthcare 115

Healthcare Research Software Analytic Tools Reporting Tools 115

Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM) is evolving at a remarkable pace. According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Mixpanel

JULY 6, 2023

The rules of SaaS are changing. For so long, using the apps and services we need to be productive has required technical formulas or exhausting interfaces. Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. What’s our ad spend this month?”

Generative AI 52

Generative AI Data Visualization Analytic Tools Reporting Tools 52

Gainsight

SEPTEMBER 25, 2023

As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data. The Gartner® Market Guide to Customer Success Platforms provides valuable insights into the evolving trends and themes shaping this dynamic landscape. At Gainsight, we launched Horizon AI in 2021.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Userpilot

JULY 24, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. They often collaborate with other teams, including customer service, marketing, product, and sales. Book a demo today!

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

Gainsight

MAY 18, 2023

Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product Keynote to explain how Gainsight’s three product lines come together to power Digital Customer Success. We’re talking about our Product team.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

Mixpanel

JULY 6, 2023

The rules of SaaS are changing. For so long, using the apps and services we need to be productive has required technical formulas or exhausting interfaces. Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. What’s our ad spend this month?”

Generative AI 40

Generative AI Data Visualization Analytic Tools Reporting Tools 40

Userpilot

JUNE 12, 2024

Don’t skimp on lifelong learning : The best product specialists strive to stay on top of industry trends, changing user preferences, and new technologies. While things look challenging, using the right tools can help product specialists simplify their jobs. Also, the platform uses AI to offer actionable suggestions based on your ideas.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JULY 28, 2024

Here are a few tips to help you become a successful CX manager: Embrace a customer-first mindset Champion customer advocacy Be a team player Predict problems and brainstorm solutions Adapt to changing times Grow your network Looking into tools for customer experience managers? Book a demo to see it in action!

Customer Experience 52

Customer Experience Data Visualization Analytic Tools Feedback Software 52

Gainsight

NOVEMBER 30, 2023

The field of Customer Success (CS) is evolving, as new technologies offer a path to scale CS teams while guiding users through today’s increasingly digital customer journey more efficiently and effectively. One of the most profound drivers of this CS evolution, like nearly every industry today, is Generative AI.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Userpilot

JULY 17, 2024

A CX manager’s career usually starts with an entry-level role like a customer service representative or sales associate. While the job comes with several complexities, using the right tools can make it easier. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JUNE 17, 2024

While things look challenging, using the right tools can help product specialists simplify their jobs. Here are a few tools that can come in handy: Best tool for product growth: Userpilot – This full-stack digital adoption platform lets you design flawless in-app experiences for new users and secondary onboarding.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 27, 2024

While things look challenging, using the right tools can help product specialists simplify their jobs. Here are a few tools that can come in handy: Best tool for product growth: Userpilot – This full-stack digital adoption platform lets you design flawless in-app experiences for new users and secondary onboarding.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives.

Data Visualization 107

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 107

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. For SaaS product teams, one of the more complex parts of building zero to one applications is implementing permissions. Meet Height, the AI project manager bringing the power of LLMs to your tasks.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Department of Product

NOVEMBER 2, 2023

Sublime is a new app which allows you to curate a library for all of the information you care about in one place. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. But many customers are dissatisfied with service bots.

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

Modus Create

FEBRUARY 5, 2024

Generative AI captured the world’s imagination and received unprecedented attention. Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. But 2023 felt different.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Department of Product

NOVEMBER 16, 2023

If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. Meanwhile, earnings season continued and amongst the major companies to report their latest earnings this week was Instacart. ML is a subset of AI.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Department of Product

OCTOBER 26, 2023

, Discord is expanding its new monetization strategy, making its app hub available to users in Europe and the UK. Discord’s senior product manager, Mason Sciotti, says the company has known how valuable its open API has been since its inception, and the app store is a natural extension of that.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Gainsight

JULY 11, 2023

As the technology market enters a new era, Customer Success (CS) has become a critical differentiator for businesses. According to Gainsight’s The Evolution of Customer Success Report , 98% of companies plan to increase or maintain CS headcount over the next year. Artificial Intelligence (AI). The next frontier?

Analytic Tools 40

Analytic Tools Reporting Tools Data Visualization Generative AI 40

Department of Product

OCTOBER 5, 2023

Another doc app we came across that’s worth exploring this week is Reflect. Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. Finally, if you’re looking for salary benchmarks ahead of a potential career move, check out these free reports.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 88

ChatGPT Data Visualization Onboarding KPIs Research Software 88

Gainsight

SEPTEMBER 8, 2023

Check out our findings in the Evolution of Customer Success Report: Role Expansion and Compensation in 2023. See where you stack up against industry averages in our Compensation Survey Benchmark tool. Here are a few highlights from the report. But wait, there’s more! Need a TL;DR? Digital customer success is here to stay.

Data Visualization 52

Data Visualization Product Research Reporting Tools Customer Experience 52

Mironov Consulting

MAY 18, 2024

Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.    We need be humble in offering advice: “Walk me through your thinking or analytics on this part of the sign-up workflow.    With lots of gray space between the two.

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64