Gainsight

AUGUST 20, 2024

This evolution is not just a tech upgrade; it’s a paradigm shift that promises to redefine interactions between Software-as-a-Service (SaaS) companies and their customers. According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

ProductPlan

APRIL 25, 2024

Instead of a traditional B2B software or physical piece of hardware, their products are programs, IT services , university websites (internal and external), or even actual curricula, to name a few. Generative AI is one such technology that is rapidly changing how students, teachers, and administrators interact with systems on campus.

Education 96

Education Research Software Feedback Software Analytic Tools 96

The Product Coalition

DECEMBER 11, 2023

Utilizing AI for content creation, including video content, has transformed traditional approaches and significantly impacted efficiency. AI tools for content creation, powered by advanced machine learning algorithms, analyze extensive datasets to discern patterns and trends. What is AI for content creation?

Data Visualization 127

Data Visualization Artificial Inteligence Analytic Tools Research Software 127

The Product Coalition

DECEMBER 26, 2023

The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. Doctors have employed software for years to analyze imaging data, diagnose patients, and recommend therapies. and Alphabet.

Healthcare 118

Healthcare Research Software Analytic Tools Vision 118

Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers.

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Artificial Inteligence Customer Experience Data Visualization User Testing 100

Userpilot

JULY 24, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. They play a key role in implementing a positive customer experience, improving user retention, and minimizing churn rates.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 28, 2024

They play a key role in implementing a positive customer experience , improving user retention, and minimizing churn rates. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Their efforts are instrumental in driving customer loyalty and product adoption.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools Feedback Software 52

Userpilot

JULY 17, 2024

In this article, we will outline the typical journey for customer experience managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. They play a key role in implementing a positive customer experience , improving user retention, and minimizing churn rates.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JUNE 27, 2024

In this article, we will outline the typical journey for a product specialist, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. While things look challenging, using the right tools can help product specialists simplify their jobs. Looking into tools for product specialists?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Product Talk

JUNE 19, 2024

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. I’m a big fan of generative AI. I’ll then share how and where I think generative AI can help, and clearly identify what we should avoid. Don’t get me wrong. But this is where I stand today.

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Generative AI Product Research Feedback Software Analytic Tools 260

Userpilot

JUNE 12, 2024

Don’t skimp on lifelong learning : The best product specialists strive to stay on top of industry trends, changing user preferences, and new technologies. While things look challenging, using the right tools can help product specialists simplify their jobs. Also, the platform uses AI to offer actionable suggestions based on your ideas.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JUNE 17, 2024

While things look challenging, using the right tools can help product specialists simplify their jobs. Here are a few tools that can come in handy: Best tool for product growth: Userpilot – This full-stack digital adoption platform lets you design flawless in-app experiences for new users and secondary onboarding.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 12, 2024

Here are five best practices that will get you there: Merge product marketing strategies with customer insights : Use tools to collect user feedback and incorporate it into marketing plans. Understand customers greatly : You can use various CRM tools to understand your customers better. This allows you to make data-driven decisions.

Feedback Software 52

Feedback Software Research Software Analytic Tools Product Marketing 52

UX Planet

MARCH 2, 2024

With the rapid evolution of technology, particularly AI, resulting in a major shift in interaction paradigms in recent years , there’s a pressing need to rethink the design process. This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes.

Product Research 90

Product Research Research Software User Testing Analytic Tools 90

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. For SaaS product teams, one of the more complex parts of building zero to one applications is implementing permissions. Meet Height, the AI project manager bringing the power of LLMs to your tasks.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 96

Department of Product

OCTOBER 5, 2023

Another doc app we came across that’s worth exploring this week is Reflect. Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. and beating ChatGPT’s 50.3%. Easy design fixes improve the usability of these UI elements.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

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ChatGPT Data Visualization Onboarding KPIs Research Software 82

Usersnap

SEPTEMBER 19, 2023

A telecommunications provider can leverage AI software to discover a specific network problem that has been affecting customers’ experiences, leading to dissatisfaction and churn. Fueled by the advancements in computational power, AI empowers companies to swiftly monitor and analyze customer feedback as it pours in.

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Customer Feedback Data Visualization User Testing Feedback Software 59

Mironov Consulting

JANUARY 24, 2024

Let’s expand my December scenario: A mid-tier enterprise software company wants to grow 25%+ next year.  Some organizations have a formal Corporate Strategy Officer, and the incumbent may be brilliant at C-level strategy and at blending lots of fragmentary collaborative inputs with hard-nosed analytics.  And

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Product Strategy Strategy Onboarding KPIs Data Visualization 119

Userpilot

JULY 22, 2024

An effective product expansion strategy is the fuel that propels a SaaS business forward. Then, there’s the product development strategy which involves developing new products for existing customers, like when a SaaS product adds a new feature to expand its functions and capture more users. Localize your in-app messages with Userpilot.

Research Software 75

Research Software Feedback Software Analytic Tools User Testing 75

Gainsight

JULY 25, 2023

However, the right technology can help those that don’t have the resources. And Ovsyannikov believes that Gainsight is the right technology. Ovsyannikov describes four dimensions of the customer journey: Onboarding the solutions a customer has purchased in a meaningful way.

Analytic Tools 52

Analytic Tools Feedback Software Education Generative AI 52

Gainsight

SEPTEMBER 25, 2023

As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data. The Gartner® Market Guide to Customer Success Platforms provides valuable insights into the evolving trends and themes shaping this dynamic landscape. At Gainsight, we launched Horizon AI in 2021.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Department of Product

NOVEMBER 2, 2023

Sublime is a new app which allows you to curate a library for all of the information you care about in one place. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. million and MAUs were up 8% to 482 million, an all time high.

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JUNE 12, 2024

TL;DR In SaaS companies, a product owner is responsible for developing the product’s vision and navigating the product roadmap to maximize value. If you’re seriously considering growing in your product owner career, there are certain tools that you definitely need to know of. Looking into tools for product owners?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

FEBRUARY 6, 2024

Let’s explore why UX writing is essential for SaaS and look at twelve UX writing examples that can significantly improve product adoption. Highlight the positive : Use positive language to guide users towards successful outcomes and reduce frustration. This is especially important when it comes to error messages.

User Testing 52

User Testing UX Analytic Tools Research Software 52

Userpilot

AUGUST 15, 2023

Finally, you must analyze customers’ in-app activities after launch to drive retention. To learn how Userpilot can supercharge your in-app marketing plan, book a demo today! The product launch marketing plan is often a three-phase plan divided into: Pre-launch Launch Post-launch The three phases of a SaaS product launch.

Product launches 75

Product launches User Testing Feedback Software Research Software 75

Mironov Consulting

MAY 18, 2024

  UNFILLED PRODUCT POSITIONS There are thousands of talented product folks between gigs, looking for their next adventure.    We need be humble in offering advice: “Walk me through your thinking or analytics on this part of the sign-up workflow. 

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Technical Advisors Technical Review Weak Development Team Product Research 64

Userpilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product.

Data Visualization 97

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Userpilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ?

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Data Visualization Analytic Tools Research Software Artificial Inteligence 73