Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty.

Feedback Software 77

Feedback Software Analytic Tools Research Software Customer Feedback 77

Userpilot

MAY 29, 2023

Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. A customer engagement model or framework makes organizing and deploying various customer engagement strategies easier along the customer journey. What is a customer engagement framework?

Analytic Tools 70

Analytic Tools Feedback Software User Testing Customer Experience 70

Userpilot

SEPTEMBER 18, 2024

Short for acquisition, activation, retention, referral, and revenue, these metrics help you measure and drive product growth. In this article, we’ll dig deeper into the AARRR framework and the relevant metrics associated with each stage. What is the AARRR metrics framework? How can the AARRR framework help your business?

Onboarding KPIs 85

Onboarding KPIs Framework Data Visualization Analytic Tools 85

Mixpanel

AUGUST 18, 2022

At most companies, software engineers are in a constant state of rushing to get features and bug fixes out the door. This means product analytics can be seen as a burdensome afterthought for a lot of engineers —one that just adds more grind to an already packed schedule. Prioritize analytics in your sprint plans.

Data Visualization 104

Data Visualization Analytic Tools Engineering Technical Review 104

Userpilot

JULY 10, 2024

Businesses invest heavily in product marketing through webinars, blog posts, and video content for a reason – it gets them notable results. If you’re looking to start or improve your SaaS product marketing strategy, this is the article to read. Both are vital for SaaS success.

Analytic Tools 86

Analytic Tools Feedback Software Research Software User Testing 86

Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. What is digital analytics?

Data Visualization 76

Data Visualization Analytic Tools Embedded Analytics Feedback Software 76

Userpilot

AUGUST 19, 2024

That’s where product launch analytics step into the picture. In this article, we’ll dig deeper into key metrics and tools to help you get started with product launch analytics. TL;DR A well-defined product launch plan helps you release new products, upgrades, or features in the market.

Data Visualization 77

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 77

Userpilot

APRIL 23, 2023

What’s a product metrics framework? We also look at how product managers can use Userpilot to implement product metrics frameworks. TL;DR A product metrics framework is a set of metrics used to measure the performance and success of a product so that you can improve it. Book the demo!

Onboarding KPIs 75

Onboarding KPIs Framework Analytic Tools Feedback Software 75

Userpilot

JULY 29, 2024

And that’s why it’s necessary to adopt the right product management frameworks (the blueprint!) to guide product teams at every stage. Top-notch products. So, which product management frameworks should your team use? It involves making your product so valuable to users that it sells itself.

Framework 72

Framework Feedback Software Analytic Tools Onboarding KPIs 72

Userpilot

MARCH 16, 2023

If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools. One downside is the risk of choosing the wrong tool. There are a number of tools on the market. Choosing the right solution is very important for you and your business. Book a demo now.

Analytic Tools 83

Analytic Tools Feedback Software Customer Experience User Testing 83

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization User Testing 90

Userpilot

SEPTEMBER 10, 2024

TL;DR Digital adoption : Ensure users extract full value from your product features by measuring active users, feature usage, and product stickiness. Customer onboarding : Enhance the onboarding process using personalized experiences, checklists , and in-app guidance. Want to take product management to the next level?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

Userpilot

FEBRUARY 6, 2023

It begins with the first customer interaction and continues in-app past the activation point until the user becomes a brand advocate. On the other hand, the classic marketing funnel is more product-focused, while the sales funnel primarily aims to drive more conversions and not much else. SMART goal setting framework.

Analytic Tools 83

Analytic Tools Feedback Software Customer Experience User Testing 83

Gainsight

OCTOBER 20, 2021

Instead, you lift the value of existing users, lower acquisition costs, and turn your users into advocates for your product. The market is begging for product-led strategies. The current SaaS market is rewarding product-led strategies. What are the three pillars of a successful product-led go-to-market framework?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll also make sure to look at the best tools for the job. You can also use in-app guidance to help convert users. What is a SaaS onboarding funnel?

Analytic Tools 84

Analytic Tools Onboarding KPIs Research Software Feedback Software 84

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies.

Feedback Software 82

Feedback Software Analytic Tools Research Software User Testing 82

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. What is the Google HEART framework?

Onboarding KPIs 87

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 87

Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? We’re also looking at what product managers do to increase the survival chances of their products. We talk about product failure when the product doesn’t meet its objectives or goals. The average product failure rate in SaaS.

Feedback Software 90

Feedback Software Research Software User Testing Analytic Tools 90

Userpilot

JUNE 26, 2024

Starting a career as a software product owner requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for software product owners, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). What is customer activation?

Customer Experience 80

Customer Experience Analytic Tools User Testing Customer Feedback 80

Userpilot

DECEMBER 6, 2022

Product managers spend an incredible amount of time digging for user insights to uncover patterns that will drive product growth. What if there’s a system and set of tools you can use to make this process much easier? How to collect valuable user insights: Collect customer feedback with in-app surveys.

Data Visualization 87

Data Visualization Customer Feedback User Testing Feedback Software 87

Userpilot

SEPTEMBER 30, 2024

A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. Use analytics where possible to uncover insights into customer behaviors. SMART goal-setting framework. What is a messaging strategy?

Messaging 94

Messaging Research Software Analytic Tools User Testing 94

Userpilot

FEBRUARY 17, 2023

So if you want to learn how to better understand your customers’ needs, pain points, and desires and ideate solutions that will satisfy them while driving growth for your business, you’re in the right place. There are two key aspects of product discovery. First, you look for opportunities to grow the product.

Product Research 86

Product Research User Testing Data Visualization Feedback Software 86

Userpilot

JUNE 19, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Managing multiple software products and teams brings new challenges for product owners. Let’s get started!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Userpilot

APRIL 27, 2023

It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. In this article, we explore the: Most common types of feedback, Top ways to collect actionable feedback, Best practices to follow, And, leading software that’ll get the job done.

Feedback Software 65

Feedback Software User Testing Customer Feedback Analytic Tools 65

Userpilot

MARCH 16, 2023

To avoid analysis paralysis, product managers should use the business and product goals to guide the decision-making process. Using a goal-setting framework like OKR or HEART will help you choose actionable goals to guide decisions later on. OKR Framework. Opportunity Solution Tree.

Data Visualization 86

Data Visualization User Testing Feedback Software Analytic Tools 86

Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. To conduct user flow analysis in your own product, there’s a handy framework to work from. Of course, none of this is possible without the right tool for the job.

Data Visualization 79

Data Visualization Analytic Tools User Testing Customer Experience 79

Userpilot

FEBRUARY 9, 2023

Organize the tools, methods, facilities, and participants in line with your goals. In most cases, dedicated third-party tools are cheaper and quicker to deploy than those built in-house. Apart from product goals , ensure that your optimizations also drive business goals. After that, plan your experiment.

Product Research 78

Product Research User Testing Feedback Software Analytic Tools 78

Userpilot

AUGUST 13, 2023

Examples of different prioritization frameworks. TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. Customer requests aren’t enough to make product decisions. Why should product managers use a prioritization framework?

Data Visualization 82

Data Visualization User Testing Customer Experience Customer Feedback 82

Userpilot

MARCH 13, 2024

Reverse engineering involves defining a goal and backtracking from it to find feature ideas to take you there. Userpilot is a product growth tool that lets you track feature usage with powerful data analytics, collect user feedback, and build in-app onboarding flows to introduce new features.

Data Visualization 87

Data Visualization Weak Development Team User Testing Feedback Software 87

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Mixpanel

JANUARY 3, 2022

One of those niches that’s become more valuable in recent years: product analytics. As data-driven product development continues to balloon in popularity, so does the need for accurate and sophisticated implementation of analytics tracking in software products. You’d be celebrated.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

Userpilot

JANUARY 17, 2024

Looking for an effective user behavior analysis tool and wondering if Userlane is the best option for your SaaS company? If you’re on a strict budget and looking for a more affordable solution, platforms like UserGuiding, Intercom, or Intro.js might be more aligned with your financial constraints.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? TL;DR Userlane is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

NOVEMBER 21, 2022

Large organizations frequently releasing a lot of products will benefit from their expertise. Before the release, the product launch manager is involved in market and customer research. Its objective is to uncover unsolved user problems and solutions that would be worth exploring. Goal Setting Framework.

Product launches 85

Product launches Product Research User Testing Research Software 85

The Product HQ

JUNE 1, 2024

Essential Product Owner Skills A product owner requires a mix of technical and soft skills to be successful in the workplace. The skills a product owner needs to succeed change over time with changes in technology so it is essential to keep updating the skill set according to the latest market trends and happenings.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52