Userpilot

JULY 24, 2024

Launching a product without a well-defined product strategy framework is similar—you risk wasting resources without a clear path to success. So, how do you outline a product strategy framework that is the foundation of product-led growth ? Analyze in-app user satisfaction using tools like NPS and CSAT surveys.

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Userpilot

NOVEMBER 24, 2022

Can the RACE framework refine your strategic thinking ability and thus provide you with a simple but effective marketing strategy? Although there are multiple models for defining marketing strategies and tracking marketing success, the RACE framework provides a solid, practical, and simple direction to market strategy development.

Feedback Software 98

Feedback Software Analytic Tools Framework Onboarding KPIs 98

Userpilot

MAY 17, 2021

Go ahead and skip directly to the product marketing KPIs list or continue to read if you’re just starting out and looking to understand more about what product marketing is first. What is a Product Marketing KPI metric? Product Marketing KPIs vs Product Marketing OKRs. What is a Product Marketing KPI metric?

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Product Marketing 98

The Product Coalition

AUGUST 26, 2022

We have to simplify systems to make business decisions. The problem Decomposition is a classic approach to simplifying systems. That conflict is easily manageable /if only that was so easy/ with introducing KPI/OKR adjustments for those departments and improving cross-functional processes. orders with better accuracy.

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Analytic Tools Research Software KPI Data Visualization 140

Userpilot

DECEMBER 13, 2021

Wondering which product management KPIs help you get better product growth insights ? Among the plethora of responsibilities that SaaS Product Managers have, defining and tracking KPIs probably is the most influential towards guiding future product development. But how do you know if you’re tracking the right KPIs?

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. What is a SaaS product growth strategy?

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

The Product Coalition

MARCH 17, 2020

In the world of SaaS (software as a service) it usually comes down to one person who devises a strategy for developing and unraveling a perfect product. Too many complaints from the customers without a clear solution can kill your product. If somebody asks what’s the job of a product manager, the only correct answer is?—?pretty

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 99

Userpilot

JANUARY 23, 2023

TL;DR Customer Success OKRs (Objectives & Key Results) are a goal-setting and progress-tracking framework used by customer success teams to define and track their goals, measure team performance against set objectives, and achieve desired customer outcomes. – Contextually prompt upgrades with in-app messaging.

Feedback Software 97

Feedback Software Analytic Tools Customer Experience Onboarding KPIs 97

Userpilot

NOVEMBER 8, 2022

Product marketing OKRs are a goal-setting framework involving two parts: objectives and key results. OKRs are different from KPIs because a KPI is strictly a metric that reflects performance. Userpilot can help marketing teams with OKRs with our product usage analytics and in-app goal tracking.

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Onboarding KPIs Product Marketing Marketing User Testing 105

Amplitude

APRIL 9, 2019

In order to better understand users—their wants and their unique problems that need proactive solutions—it’s crucial to involve data in every step of the product-development process. Her career in digital product and strategy has taught her that products only succeed when they offer solutions that users actually need.

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Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. Finally, use an analytics tool to generate the cohort analysis reports. Unlike Heap and Google Analytics , Userpilot offers teams tools to act on the insights from their cohort analyses. Check Userpilot analytics !

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

BrainMates

APRIL 21, 2020

We write lengthy market and product requirements detailing the solution we want, “supported” by overly ambitious business cases. Whether the solution we’ve defined is the most effective to sufficiently address the problem? The benefits of a top-down specification framework. You can be wrong and rapidly adapt.

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Onboarding KPIs Product Research Reporting Tools User Testing 80

Mixpanel

JULY 16, 2019

With the right Growth KPI in place for active usage, you make a tangible impact on the business when you improve the number. Making that a Growth KPI would have shown a dip in your operation fairly early on, signaling a need for some changes. Step one is to define the Growth KPI in your analytics tool.

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Data Visualization KPI Customer Experience Reporting Tools 77

Amplitude

JANUARY 26, 2021

Our Chick-fil-A One app is our loyalty app that allows customers to order ahead, earn points, and redeem those points for food rewards. Not only is the purchase funnel a key KPI, but we also monitor how customers pick up their order (e.g. Why did users forget to scan when they used the app?

Data Visualization 59

Data Visualization Analytic Tools Research Software Customer Experience 59

Mind the Product

JULY 16, 2018

I’ve been in product for some time now and I’ve seen lots of different frameworks and methodologies, from Pragmatic Marketing to the concepts of Lean, and lots in between. Some screenshot extracts of the survey are shown below: If it’s not written up, it doesn’t count towards your KPI. Add analytics (still to be done on our end).

Product Research 124

Product Research User Testing Data Visualization Customer Feedback 124

Mixpanel

JULY 21, 2020

Mixpanel is a best-in-class telemetry tool for product analytics. We also need a set of tools that are purpose-built to analyze that data. All this to say, before you can even begin implementation, you need to know which metrics, behaviors, and KPIs you’d like to measure. First principles. But getting the data (i.e.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Customer Experience 59

Amplitude

JANUARY 30, 2019

From marketing and product analytics to experiential analytics, digging into the numbers is deeply rooted in Shayna Stewart’s background. A year ago, her focus on analytics took on another dimension when she began heavily advocating for the importance of a customer-centric product framework.

Onboarding KPIs 51

Onboarding KPIs User Testing Analytic Tools Data Visualization 51

Mixpanel

JULY 21, 2020

Mixpanel is a best-in-class telemetry tool for product analytics. We also need a set of tools that are purpose-built to analyze that data. All this to say, before you can even begin implementation, you need to know which metrics, behaviors, and KPIs you’d like to measure. First principles. But getting the data (i.e.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Experience 52

Userpilot

JUNE 11, 2024

Unlike product metrics , KPIs are higher-level indicators that measure the success of your product marketing strategy. For instance, a KPI might be the overall customer retention rate , which is composed of metrics like month 1 retention rates and churn rates. Tag NPS responses to find common keywords among detractors or promoters.

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Onboarding KPIs Data Visualization Product Marketing Customer Satisfaction 102

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

Userpilot

OCTOBER 7, 2020

When in-app messages are best for driving new feature adoption. It means they have to re-learn how to use your app. With our three factors in mind, it’s easy to build a framework for evaluating channels and messaging. Answer: What KPI are you trying to affect with new feature adoption? Other channels to think about.

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Onboarding KPIs Customer Experience User Testing Analytic Tools 76

Userzoom

DECEMBER 20, 2017

We are clearly seeing a dramatic increase in overall research studies on our platform as well as increase in researcher studies per organization. 2) Measuring KPIs and conducting Competitive Benchmarks to demonstrate strategic value. Integration with analytics: Data to insights to actions and then results. But I was wrong.

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Data Visualization User Testing Research Software Customer Experience 50

Gainsight

SEPTEMBER 28, 2020

Alignment is key—KPI alignment, executive alignment, and cross-functional alignment are critical for success. Greg Sylvester, VP of Product Management at American Express shared a framework of how to assess your product in the current landscape. Three Major Takeaways from Industry. Customer Comes First. Persona metrics may also vary.

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Data Visualization Customer Experience User Testing Feedback Software 66

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Start by assessing your digital analytics. Design patterns and industrial technology study help existing players to leverage their expertise and practice to differentiate your product/design. " These scores in the UX Audit report don't indicate a specific proportion of impact on KPI goals. Evaluation.

Reporting Tools 52

Reporting Tools Research Software User Testing Feedback Software 52

Amplitude

DECEMBER 2, 2020

And other teams are so paralyzed by feeling they need to figure out each and every question beforehand, that they do nothing, or sacrifice data quality and usability by using an autotrack solution. The advantage of starting with a specific KPI or Metric is that in theory someone has figured out whether it is actually important.

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Data Visualization Customer Experience Analytic Tools KPI 64

Gainsight

OCTOBER 17, 2019

But in the world of SaaS, the entire venture is the product and therefore needs to be part of the conversation. Think about the framework that you want to use that will result in the best dialogue. Recurring KPIs for Product. It’s important that these conversations are done with just as much objectivity as its KPI counterpart.

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Data Visualization Analytic Tools Research Software Feedback Software 45

Gainsight

AUGUST 15, 2021

And if you want your users to realize the value of your company’s partnership, it takes a process framework that they can dive into with confidence. And it’s all about following our simple TRUST framework. It’s why “timeliness” is the first piece of our TRUSt Framework. Want to master in-product communication?

Customer Experience 52

Customer Experience Onboarding KPIs Customer Feedback Government 52

Gainsight

JULY 22, 2021

And if you want your users to realize the value of your company’s partnership, it takes a process framework that they can dive into with confidence. And it’s all about following our simple TRUST framework. It’s why “timeliness” is the first piece of our TRUSt Framework. Want to master in-product communication?

Customer Experience 52

Customer Experience Onboarding KPIs Government Customer Feedback 52

The Product Coalition

JUNE 18, 2019

Ria brings forth a diversity of perspective cultivated over a long, cross-discipline, career spanning program management, product strategy, digital marketing, customer research, analytics, and strategic partnerships. for example, a reduction in joblessness in a city can be a KPI. to determine the best solution.

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Analytic Tools Research Software Artificial Inteligence Data Visualization 61

Userpilot

JANUARY 30, 2025

These bottlenecks are often not obvious and you wont find them without exploring product analytics. So now, lets explore the process to identify and process bottlenecks, and how we apply them at Userpilot: How to identify and eliminate bottlenecks in the user journey Harsh truth: The SaaS user journey is extremely complicated.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 28, 2025

Analytics can tell me where users drop off or which features they avoid, but they dont reveal the experience behind those actions. Over the years, session replays have become one of my go-to tools for uncovering hidden friction points, understanding user confusion, and validating design decisions. Thats where session replays come in.

Data Visualization 52

Data Visualization User Testing Research Software Product Research 52