Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3

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Userpilot

JULY 18, 2024

According to our latest NPS benchmark report, the average NPS in SaaS is 35.7. Let’s explore our product metrics benchmark and learn: What NPS is and why it’s important for SaaS businesses. According to our benchmark report that pulled data from 229 B2B SaaS companies, the average NPS is 35.7, What is NPS?

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Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

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Userpilot

SEPTEMBER 22, 2021

Why do you track online engagement for your SaaS app? To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. What are engagement tools?

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Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! How many apps does Zendesk have?

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Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

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Mixpanel

FEBRUARY 6, 2020

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. These massive deals show that BI tools and data warehouses are a powerful combo that companies across the globe are incorporating into their tech stacks.

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Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools. Web Developer.

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Userpilot

NOVEMBER 17, 2021

It’s hard to argue with WalkMe’s reputation for digital adoption solutions. After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. Impressive?

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Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

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Userpilot

JULY 23, 2024

Thanks to the abundance of tools out there, marketing has never been easier. In this article, we examine some tools that can help your SaaS team to drive product growth. We will also consider valuable examples of tools that can inspire your process. The best examples are Userpilot , Hotjar , and Google Analytics.

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Analytic Tools Research Software Data Visualization Reporting Tools 105

Mixpanel

OCTOBER 17, 2022

Forrester reports that insight-driven businesses are growing at an average of 30% each year and are predicted to take $1.8 We spoke to two leaders at growing digital companies about how integrating data-informed practices into their operations, including mature product analytics with a platform like Mixpanel, can lead to success.

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Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. Getting into analytics. That’s how I ended up moving from that job into an analytics job at a tech company in San Francisco.

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eG Innovations

MARCH 31, 2021

While the early months of lockdown were characterized by IT teams rushing to procure hardware, spinning up additional cloud services, and pushing through software contracts, we’re now in a place where we can take a step back, breathe, and figure out what the path forward is going to look like for digital workspaces.

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Userpilot

AUGUST 18, 2024

Building in-app or on-page activations, landing pages, emails, and ads have associated costs. Trying to optimize these deliverables without using click tracker software is a gamble—you end up guessing what works and what doesn’t. Google Analytics to track website traffic and conversions. Heatmapping tools.

Analytic Tools 102

Analytic Tools Data Visualization Feedback Software Reporting Tools 102

Gainsight

JULY 5, 2022

It’s about adoption, analytics, and expansions. Problem solver with the ability to break complex issues down into manageable components and solutions. There are other CS ops roles , such as CS Program Manager, CS Platform Administrator, and Junior Admin. Designing the Systems and Processes.

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Userpilot

SEPTEMBER 1, 2024

Looking for a Google Analytics alternative that offers better customization, improved product analytics , and more data accuracy? TL;DR Google Analytics is an analytics platform offered by Google that helps businesses track website or app performance. Incomplete data due to ad blockers and data sampling.

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The Product Coalition

OCTOBER 30, 2019

Here’s the good news if you’re working on a mobile product: App installs are increasing worldwide. App Downloads Worldwide. 477 apps find their way into the app store every week. Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties.

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Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. You may not understand someone else’s definition or report. Everyone who joins your company brings new tools with them.

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Usersnap

FEBRUARY 6, 2021

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. It’s also free to download. By Usersnap.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Mixpanel

NOVEMBER 8, 2022

In October 2022, Crunchbase reported that funding rounds for private companies have dropped 53% year-over-year. Some of the key takeaways from these conversations: It’s never too early to start using product analytics to learn (and be able to show) how people love to use your product. Is it ingrained in their day-to-day behavior?

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Gainsight

DECEMBER 8, 2022

The company has two products, a Management Information System to automate school workflows, saving teachers time, and benchmarking analytics to identify areas of concern and reduce time to intervention. Ismet wanted to reimagine the existing tech touch program to improve inefficiencies and provide a better customer experience.

Customer Experience 52

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eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. If any of those services are impacted by a technical fault, the fault needs resolved fast. Citrix Stack Monitoring Tools. Citrix Cloud is monitored 24/7 Citrix. Citrix Director.

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Mixpanel

DECEMBER 5, 2019

Switching analytics providers can be a difficult process. You have to determine if the new tool replicates all of your existing functionality, transfer your existing data, and train your team on how to use the new tool. Start by looking at which tools aren’t playing nicely with one another. Evaluate your updated stack.

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Data Visualization Analytic Tools Reporting Tools Technical Review 69

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. Gainsight PX is a complete Product Experience Platform.

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Userpilot

JULY 23, 2024

In this comprehensive guide, we’ve compiled different courses, blogs, and tools that will help you run experiments and drive product growth. Some of the things to look for in A/B testing tools include advanced segmentation , different types of tests, an intuitive interface , and integrations with other tools.

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The Product Coalition

FEBRUARY 16, 2020

How do I know what’s a good report to create? Quantitative vs Qualitative 2, Tracking the quantitative data using a tracking plan 3, Tracking the qualitative data using feedback tools Meet Quant & Qual?—?Your You can also download the list here. You can download the tracking plan here.

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Gainsight

JUNE 17, 2022

Like customer success, product-led growth strategies were born out of a need to optimize SaaS companies. Since January 2020, PLG companies have outperformed standard SaaS growth by 2x. That means you can stand out in a saturated SaaS market, reduce customer acquisition costs, and drive more recurring revenue. . User Behavior.

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Onboarding KPIs Data Visualization Analytic Tools Research Software 52

Usersnap

FEBRUARY 6, 2020

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. It’s also free to download. By Usersnap.

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Userpilot

MAY 12, 2024

TL;DR HelpHero is a tool that enables businesses to build interactive, easy-to-follow product tours that help engage users from day one and speed up feature adoption quicker than ever. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in!

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. .

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Userpilot

MARCH 11, 2024

Looking for an effective SaaS reporting tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS reporting needs. Let’s get started! Try Userpilot!

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Indicative

JUNE 1, 2020

One of the driving forces is the speed of growth in the sector, especially due to COVID-19’s shelter-in-place measures. With marketing spend decreasing across the board due to COVID-related budget cuts, every dollar you invest needs to yield a clear revenue outcome. Competition for attention spans in the gaming industry is fierce.

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Userpilot

MARCH 11, 2024

Looking for an effective SaaS analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS analytics needs. Let’s get started! Try Userpilot!

Data Visualization 52

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Userpilot

MAY 12, 2024

TL;DR Hotjar is a product experience insights platform for visualizing and mapping the ways users engage with your website through interactive heatmaps, session recording, feedback collection, behavioral analytics, and more. Slice and dice data to uncover trends and see live updates on how people use your app.

Analytic Tools 52

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Userpilot

MARCH 11, 2024

Looking for an effective churn analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics?

Data Visualization 52

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Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? With so many similar tools available on the market, it can seem difficult to pick the best one for your company. TL;DR A product feedback tool is software designed to simplify the process of gathering, organizing, and analyzing user feedback.

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