Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? Both products are digital adoption platforms.

Analytic Tools 81

Analytic Tools Feedback Software User Testing Customer Experience 81

UX Studio

OCTOBER 11, 2022

What is the Difference Between UX and CX? How Does UX Help Digital CX? Communication can start anywhere your company is present: Website, Mobile app, Live Chat, Social Media, Email, and. People fall in love with the experience , not the technology behind it. Increased positive reviews, and recommendations.

Customer Experience 85

Customer Experience User Testing Analytic Tools Customer Feedback 85

Userpilot

MAY 20, 2024

Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). Here are the steps to perform a customer sentiment analysis: Invest in sentiment analysis tools to gather and analyze feedback accurately with features like real-time analysis and multi-source integration.

Data Visualization 84

Data Visualization Feedback Software Customer Feedback Customer Experience 84

Userpilot

JULY 20, 2021

The best SaaS teams in the world are using one simple and proven process as a guiding light : customer research. I also worked with numerous tech startups and even built and run companies myself. By investigating factors that differentiated a product from failing or succeeding, the product/market fit concept came to me.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

Mixpanel

JANUARY 3, 2022

Engineers are always looking for ways to differentiate themselves. One of those niches that’s become more valuable in recent years: product analytics. As data-driven product development continues to balloon in popularity, so does the need for accurate and sophisticated implementation of analytics tracking in software products.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. While not technically a part of the positioning process, successful positioning is not possible without researching the market. Userpilot analytics page. Identify your competition.

Research Software 91

Research Software Feedback Software Analytic Tools Positioning 91

Userpilot

OCTOBER 21, 2022

Product managers carry out market research, lead product discovery , oversee the development teams as they are working on the solutions, and coordinate the product launch. Develop a solid differentiation strategy and use a mix of differentiators to help your product stand out from competitors. define technical requirements.

Feedback Software 62

Feedback Software Analytic Tools Research Software User Testing 62

The Product Guy

APRIL 4, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

MAY 15, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Start by assessing your digital analytics. Find out an example of a UX Audit made by Imaginary Cloud. Find out an example of a UX Audit made by Imaginary Cloud. You can accomplish it by conducting a UX audit. What is a UX Audit? A UX audit is an inspection or examination of a digital product's user experience.

Reporting Tools 52

Reporting Tools Research Software Feedback Software Data Visualization 52

Userpilot

JUNE 16, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product marketing manager. Looking into tools for product marketing managers? Book a demo to see it in action!

Product Marketing 52

Product Marketing Data Visualization Research Software Feedback Software 52

The Product Guy

JANUARY 31, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Marc Wendell, lead a conversation around “UX Design Tactics”. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Userpilot

JUNE 19, 2019

Customer onboarding is an integral part of any SaaS business, and so we thought we’d share some of the best customer onboarding tools to help you out. Perhaps the easiest way to differentiate between them is to think of a user timeline. I promise we’ll get to the awesome customer onboarding tools soon.

Analytic Tools 64

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 64

The Product Guy

MARCH 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Amplitude

DECEMBER 10, 2019

It differentiates those of us who embrace data, validation and experimentation. All the capabilities you expect from a Product Designer are relevant: customer research, designing flows and interactions, visual design, understanding of technology. Learn how to use an analytics tool. Goal Setting. Customer Development.

Data Visualization 133

Data Visualization Analytic Tools Reporting Tools Research Software 133

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 256

Data Visualization Analytic Tools Research Software Product Research 256

Imaginary Cloud - Design

AUGUST 19, 2021

Collect theoretical data to be analytically processed. Create solutions that meets identified requisites. Finding potential issues during the research phase will reduce the risk of designing the wrong solution. This first step is the UX designer's responsibility. Create value (ofter financial) for organizations.

User Testing 110

User Testing Research Software Product Research Customer Experience 110

Userpilot

JUNE 9, 2021

Customer experience management can be a big differentiator for SaaS businesses. With net promoter score surveys you can proactively identify and address problems before your customers churn due to poor experience. From sales through customer success to technical support. Table of Contents. Sounds like a lot, right?

Customer Experience 52

Customer Experience Customer Feedback User Testing Feedback Software 52

UX Studio: Product Management

JANUARY 29, 2020

MagicBricks is the go-to platform to buy, sell and rent property in India. Every day, hundreds of thousands of people browse their website, mobile app and mobile site to find their dream home, an office for their business, or to sell or rent out their property. A UX research-only project.

User Testing 75

User Testing Product Research Research Software Customer Experience 75

Userpilot

APRIL 21, 2023

We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! Product analysis benefits teams from across the organization, including your product , marketing , customer success , and UX design colleagues. Their choice depends on your goals.

Analytic Tools 87

Analytic Tools Feedback Software Research Software Data Visualization 87

Userpilot

SEPTEMBER 14, 2022

Especially for SaaS companies that will offer a new solution to the market, the positioning statement must be clear and concise. Also, focus on what differentiates your product in the market. Imagine you have created a tool that helps with building CVs. Maker’s Product Hunt SaaS Launch Plan. Sales and support.

Product Research 77

Product Research Feedback Software Research Software Product Marketing 77

UX Planet

AUGUST 16, 2024

Whether the project is sparked by an urgent need to transition to the latest tech stack or a calculated rebranding effort, creating a comprehensive website redesign project plan is vital for success. Does your current website suffer from outdated technologies that hamper user experience? Are conversions on the site falling short?

Analytic Tools 82

Analytic Tools Data Visualization Research Software Feedback Software 82

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector.

Analytic Tools 102

Analytic Tools Feedback Software User Testing Data Visualization 102

Usersnap

NOVEMBER 15, 2019

It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems. Walker predicts that by 2020 customer experience will overtake price and product as the main differentiator between competition. . Slack’s devotion to customer needs helps create superior UX. Credits: [link].

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Design UX and push for development. Technical expertise.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

ProductPlan

JUNE 5, 2020

Now, we’ve evaluated top picks based on course content, reviews, communities/groups around the certifications, and industry recognition. The course covers basics like assessing target opportunities, building software products, and how to launch a great product. But how do you know which ones are worth your time and money?

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Manager 95

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. .

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Reporting Tools 79

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Data Visualization 87

Userpilot

APRIL 7, 2021

Well, let’s say you have a newsletter building tool with 3 million users and your competitor has 800,000. By watching your users’ behavior in your product analytics tool, user session recordings, and user interviews, you will see some patterns emerge. How important are your user engagement metrics? Seems pretty great right?

Onboarding KPIs 62

Onboarding KPIs User Testing Customer Experience Customer Feedback 62

Userpilot

JUNE 27, 2023

We know that choosing the best product adoption platform for your SaaS is difficult. So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

UX Planet

SEPTEMBER 11, 2024

It captures the critical elements of the user experience and articulates the “winning idea” by focusing on the experience and downplaying the technology required to build it. Another invaluable tool is building a reflex to say yes to any problem or challenge that you hear about at work, regardless of the department.

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

Userpilot

JUNE 27, 2023

Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. What is Whatfix best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. That’s why we’ve created an in-depth comparison of these three tools, covering user onboarding , product analytics, user feedback, and NPS. What is HelpScout best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 8, 2023

Selecting the optimal product adoption platform for your SaaS can be a challenging task. Whether your primary objective is to improve your user onboarding or product analytics, gather user feedback, or NPS, you will obtain a detailed comparison of Appcues, Usetiful, and Userpilot to determine which one suits your requirements best.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 30, 2023

Confused between Whatfix, Product Fruits, and Userpilot for your SaaS? Selecting the ideal product growth platform for your SaaS can be quite challenging. Review sites often fall short, which is why we’re here to provide you with an in-depth comparison of these three tools. Try the best one!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 23, 2023

We know that choosing the best product adoption platform for your SaaS is difficult. So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros and cons – than what you’ll find on review sites. Let’s dig in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 30, 2023

Heat map tools allow you to track user actions on your website or app. In this article, we’ll cover the 10 best heat map tools to help you choose the one most suited to your business needs. TL;DR Heat map tools are data visualization tools that represent data values with color gradients.

Data Visualization 83

Data Visualization Analytic Tools Reporting Tools Feedback Software 83