Messages that Matter

JULY 11, 2024

Messages that Matter Messages that Matter Assessment explains how BI vendors can easily solve the problem By Lawson Abinanti, Messages that Matter For the 10th year in a row, lack of differentiation permeates the Business Intelligence & Analytics market which made me imagine why and how to solve the problem.

Differentiation 52

Differentiation Analytic Tools Data Visualization Research Software 52

Userpilot

JANUARY 15, 2024

This is especially true when trying to implement an in-app support infrastructure within your platform. However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! What is the fintech customer experience?

Analytic Tools 73

Analytic Tools Feedback Software Reporting Tools Data Visualization 73

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Data Visualization 88

Userpilot

AUGUST 12, 2024

They may abandon the page if the messaging and positioning are confusing or contradictory. Anthony Pierri knows this, and after helping over 200 businesses improve their homepage, he’s hosting the talk “ How to Rewrite Your Homepage With Sharper Positioning & Messaging ” on October 8th. Register now. Book a seat.

Messaging 90

Messaging Positioning Data Visualization User Testing 90

Userpilot

AUGUST 23, 2024

You will also learn the main challenges involved in the onboarding process in banking, best practices and explore the best onboarding software tools for the job. Unlike the typical customer onboarding process in banking, digital onboarding leverages technology to improve efficiency and enhance customer experience.

Analytic Tools 89

Analytic Tools Feedback Software Banking Data Visualization 89

Product Talk

FEBRUARY 8, 2023

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.

Research Software 191

Research Software Feedback Software Analytic Tools Customer Communications 191

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. . Let’s dive in!

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Reporting Tools 80

Userpilot

AUGUST 30, 2024

In this guide, we’ll walk you through the key steps to conduct a comprehensive competitive analysis in SaaS, giving you the tools to turn market knowledge into a strategic advantage. In SaaS, this also means analyzing competitors’ user interface and user experience. Then, use different digital channels to dive deeper.

Analytic Tools 85

Analytic Tools Feedback Software Research Software Data Visualization 85

Userpilot

JANUARY 20, 2024

How can message mapping support your company’s communication with customers and drive product engagement ? We also show you how to create a message map for your SaaS! Utilizing message mapping ensures all team members’ alignment in their communication across various channels. Let’s get to it! Book the demo!

Messaging 72

Messaging User Testing Research Software Analytic Tools 72

Userpilot

JUNE 28, 2024

Gain essential skills : Skills such as market research and analysis, marketing, technical knowledge in CRM systems, marketing automation , and related technologies are crucial for this position. There is an abundance of tools for product marketing managers. You can easily find them in-app instead of searching through email.

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

Userpilot

AUGUST 22, 2024

While LogRocket excels at session replays, it might not be the most comprehensive solution for all your analytics needs. Luckily, there are several tools available that offer advanced tools for user behavior tracking, performance monitoring, and product analytics.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. Why should SaaS companies go for the value-based growth strategy?

Feedback Software 90

Feedback Software Analytic Tools Product Research Data Visualization 90

TechEmpower - Product Management

JULY 24, 2023

Can you provide specific examples of different types of customers, what they need, and what the system will do for them? How will you differentiate from these? Do you have a custom algorithm or other technology? What’s the state of those systems? Targets Are you developing a native app and/or a web app?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Userpilot

JULY 22, 2024

An effective product expansion strategy is the fuel that propels a SaaS business forward. Then, there’s the product development strategy which involves developing new products for existing customers, like when a SaaS product adds a new feature to expand its functions and capture more users. Localize your in-app messages with Userpilot.

Research Software 77

Research Software Feedback Software Analytic Tools User Testing 77

Userpilot

FEBRUARY 26, 2024

And how to do it with available product analytics solutions? To conduct funnel analysis in tools like Userpilot , Mixpanel, or Google Analytics , define the conversion events for the stage as well as conversion criteria. Want to learn more about funnel analytics in Userpilot? What is marketing funnel analysis?

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Research Software 86

Userpilot

SEPTEMBER 1, 2024

Looking for SaaS pricing examples to get inspiration for your own strategy? Freemium pricing You can choose the right pricing model for your SaaS company by understanding your target market , analyzing your competition, A/B testing pricing models, and iterating based on data. Here are some types of SaaS pricing strategies: 1.

Feedback Software 80

Feedback Software Analytic Tools Research Software Data Visualization 80

Userpilot

OCTOBER 6, 2022

How comprehensive is your SaaS company’s approach to customer communication? Let’s dive deeper into what everything customer communication management for SaaS entails, as well as our best practices for getting it right. Implementing self-service support solutions like resource centers. What is customer communication?

Customer Communications 74

Customer Communications Feedback Software Research Software Analytic Tools 74

Userpilot

FEBRUARY 22, 2024

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy.

Feedback Software 74

Feedback Software Analytic Tools Customer Feedback Customer Experience 74

Userpilot

APRIL 29, 2024

A market segmentation survey is a market research tool. Loyalty segmentation differentiates customers based on their loyalty levels to identify product advocates. Userpilot is a product growth platform with advanced segmentation features. Userpilot is a product growth platform with advanced segmentation features.

Analytic Tools 80

Analytic Tools Research Software Feedback Software Product Research 80

Userpilot

JUNE 28, 2024

These skills include data analytics, marketing , technical knowledge in CRM systems, agile methodologies, and so on. As a product strategist, you’ll need tools that specifically support your responsibilities in developing and executing product strategies. Looking into tools for product strategists?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

MAY 16, 2023

For example, for a cloud storage platform, this is storage space. Userpilot is a product adoption platform that allows you to track product usage, segment your uses and collect feedback in-app. What are the two types of value metrics in the SaaS pricing model? How to set the right value metrics for your SaaS business?

Feedback Software 90

Feedback Software Analytic Tools Onboarding KPIs User Testing 90

Userpilot

AUGUST 29, 2021

Amplitude Analytics is one of the most popular digital analytics tools for SaaS businesses. But is Amplitude the right tool for your company? How does it compare to other analytics tools out there, like Userpilot, Heap, or Mixpanel? What is Amplitude Analytics? Source: Amplitude.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

The Product Coalition

SEPTEMBER 9, 2022

You might also be interested in Mobile app KPI dashboard examples and how to use them What is customer retention and why is it so important? You might also be interested in Measuring , analyzing, and reducing app churn Apple and Amazon are great examples of companies with great retention. What are the characteristics of a sticky app?

Feedback Software 124

Feedback Software Analytic Tools User Testing Data Visualization 124

Revulytics

DECEMBER 12, 2019

It is no surprise that we talk a lot about software usage analytics , but I thought it would be interesting to take a look and see what industry analysts are saying, too. What is driving this interest in product usage and data analytics? Companies of all types are leveraging usage-based monetization models to some degree.

Analytic Tools 70

Analytic Tools Data Visualization Research Software Feedback Software 70

Userpilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. TL;DR Customer onboarding in financial services aims to integrate users into systems and educate them about product features, for example, in the banking sector.

Reporting Tools 91

Reporting Tools Data Visualization Onboarding KPIs Analytic Tools 91

Userpilot

JUNE 26, 2024

A great customer experience can differentiate your product from the rest, make users stay with you, and ultimately boost product engagement. But what are the best customer experience examples in SaaS? Trello’s Visual Task Management : Trello’s visual task management tools simplify organization and prioritization.

Feedback Software 90

Feedback Software Analytic Tools Customer Experience Data Visualization 90

Userpilot

AUGUST 30, 2023

Heat map tools allow you to track user actions on your website or app. In this article, we’ll cover the 10 best heat map tools to help you choose the one most suited to your business needs. TL;DR Heat map tools are data visualization tools that represent data values with color gradients.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Feedback Software 84

Userpilot

JUNE 19, 2024

For example, a B2B company launching a complex enterprise software solution might require a strong understanding of technical specifications, while a B2C company marketing a consumer app might prioritize experience with social media marketing and user experience (UX) principles. Looking into tools for product marketing managers?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Build in-app flows to help users discover features. User empathy.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. From the article, you’ll learn about different kinds of customer insights (from product analytics and only) and the benefits of gathering them. Here are the top 7 ones that every SaaS should use.

Data Visualization 91

Data Visualization Customer Feedback User Testing Analytic Tools 91

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service. What is a customer self-service portal?

Embedded Analytics 90

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 90

Userpilot

APRIL 15, 2024

In-app support strategies to eliminate them. Tools that help identify customer pain points: NPS surveys with open-ended questions. Resource center analytics. Collect passive customer feedback to improve the in-app experience and more. Analyze customer data and improve in-app communication with interactive guides.

User Friction 91

User Friction Customer Communications Analytic Tools Feedback Software 91

Mixpanel

DECEMBER 6, 2021

Good products get their messaging out to users on things like available features and how to access them. Joshua Hollander is a Client Success Leader at OneSignal, a user messaging platform and Mixpanel integration partner. Tell us about user messaging and how product analytics can inform strategies and deployments with it.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Data Visualization 52

Userpilot

OCTOBER 6, 2022

A FAB statement is a kind of sales message that promotes the features, advantages, and benefits of a product to the customers. Identifying the links between features, advantages and benefits also helps to differentiate the product for different target markets. In a SaaS product, it would be the functionality that it offers.

Analytic Tools 73

Analytic Tools Feedback Software Data Visualization Customer Feedback 73

Userpilot

SEPTEMBER 7, 2023

While all the buzz may be around differentiating yourself, understanding your similarities to other solutions is just as important to product-led growth — if not more important. requiring a free trial before they sign up for a paid SaaS subscription). What are points of parity?

Analytic Tools 84

Analytic Tools Feedback Software User Testing Product Research 84

Userpilot

APRIL 13, 2022

You first have to understand the basics of click tracking and work with different tools that track in-app engagement. tools to use to capture user clicks. If simplified, click tracking is an act of observing and measuring user behavior in-app by counting mouse clicks, moves, and taps on different website UI elements.

Analytic Tools 85

Analytic Tools Data Visualization Feedback Software Customer Feedback 85

Userpilot

JULY 31, 2024

A proactive strategy anticipates customers’ needs and creates innovative solutions, while a reactive strategy develops around customer requests. Canva, for example, developed a user-friendly, on-the-go graphic creation tool that created a whole new market. Announce product improvements in-app with Userpilot.

Analytic Tools 81

Analytic Tools Research Software Feedback Software User Testing 81