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WalkMe Analytics In-Depth Review: Is There a Better Alternative?

Userpilot

What analytics features does WalkMe support? You will also discover three alternatives to WalkMe and learn about their analytics capabilities. The WalkMe Insights platform forms the core of WalkMe analytics. The specific analytics features available differ between the customer and employee onboarding solutions.

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Heap Tracking: How to Analyze In-App Events (+Alternatives)

Userpilot

If you want to get the data you need without having to collect it first, Heap tracking features can capture in-app events automatically and make retroactive analysis a breeze. The main analytics tools Heap offers and how to use them effectively. You need to gather qualitative data as well.

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Guide To Leveraging AI Tools For Customer Success Managers

Userpilot

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

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User Profile: What Is It and How to Create One?

Userpilot

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool.

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Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever.

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How Jira Service Management enabled distributed work with an employee self-service tool

Atlassian

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. From the landing page, the estimator pulls in employees’ current information from a database, then prompts them to choose the location they are considering moving to – and the tool does the rest. In Technology. Related Article.

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What is a Customer Advocate? Responsibilities, Salaries, and More

Userpilot

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a customer advocate. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.