The Product Coalition

JANUARY 23, 2022

This is writing code and/or using tools to automate the testing of mobile software?—?either either mobile versions/renderings of websites, or native mobile apps, for example on iOS or Android specific phones/tablets. Testing of mobile apps or websites, however, is complex and challenging. an app or website.

User Testing 187

User Testing Analytic Tools Feedback Software Research Software 187

Userpilot

AUGUST 21, 2024

If you want to get the data you need without having to collect it first, Heap tracking features can capture in-app events automatically and make retroactive analysis a breeze. The main analytics tools Heap offers and how to use them effectively. You need to gather qualitative data as well.

Analytic Tools 101

Analytic Tools Data Visualization Feedback Software Events 101

Product Talk

OCTOBER 18, 2023

What tools should you use to test your assumptions? When we hear about an unmet customer need, pain point, or desire, we often jump to our first solution. We intuitively know not to only look at one apartment or house or interview at only one company, but in the workplace we’re often tempted to jump to our first solution.

Product Research 281

Product Research User Testing Testing Analytic Tools 281

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever.

Reporting Tools 126

Reporting Tools Software Development Software Developers Feedback Software 126

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

Data Visualization 98

Data Visualization Analytic Tools Research Software Customer Experience 98

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The fact of the matter is that data science, as a field, is still relatively new. Any insight from data analysis will only ever be as good as the data itself.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

The Product Coalition

AUGUST 4, 2021

In the past, the term seems to be like some kind of fantasy, but right now the revolution has overwhelmed the enterprises leading to safe, secure and ease of access to data. Today, 85% of business leaders believe that effective big data practice will radically transform the way they do business. Have a look at them.

Reporting Tools 150

Reporting Tools Analytic Tools Enterprise Data Visualization 150

Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. link] covers most of the FAQs about our licensing policy. Citrix Cloud is also supported.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I was interested in analytical problem-solving. How to use technology to create something. It’s a B2B SaaS application, think of it as a CRM.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Reveal

NOVEMBER 17, 2021

Reveal Embedded Analytics. While businesses continue making analytics and BI their top investment priority, new techniques, and trends emerge, making data analytics faster, easier, and even more powerful. . From this article, you’ll learn: What is augmented analytics ? Who is augmented analytics for?

Data Visualization 73

Data Visualization Analytic Tools Reporting Tools Research Software 73

Userpilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends. Incorporating videos into in-app experiences is an engaging way to educate users. Let’s start!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JULY 30, 2021

If your company has 250 employees or more, it’s essential that you use enterprise onboarding software to process your new customers. Sure, you could probably afford the financial cost of building your own bespoke onboarding software, but how many customers are you going to lose in the time it takes you to figure all that out?

Analytic Tools 98

Analytic Tools Feedback Software Enterprise Data Visualization 98

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . What are the products or services we provide and to whom? How does work flow through the team/system? . What kinds of services are there? .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. One of the foremost customer service trends today is offering self-service options.

Reporting Tools 98

Reporting Tools Data Visualization Analytic Tools Research Software 98

eG Innovations

JANUARY 20, 2022

Thomas Stringer has a couple of great blog posts on how to understand your Azure monitoring costs and also on how to reduce your costs, see Azure Monitor Log Analytics too Expensive? In the past I’ve blogged on How to calculate the Azure Monitor and Log Analytics costs associated with AVD (not an easy task!). Log less data.

Analytic Tools 80

Analytic Tools Data Visualization Reporting Tools Enterprise 80

Alchemer Mobile

SEPTEMBER 27, 2018

Customers have endless options when it comes to choosing new brands and services, which means their expectations are high. Most brands today may think they build products around their customers, but in reality, our data shows they only hear from less than 1% of their customer base , which we call the “vocal minority.”

Customer Feedback 203

Customer Feedback User Testing Customer Experience Data Visualization 203

Userpilot

JULY 4, 2022

Why should you adopt a customer-led growth strategy in your SaaS? In this article, we’ll be discussing the customer-led growth strategy, why it is so effective, and how you can implement it in SaaS companies. Five steps to implementing the customer-led strategy in SaaS companies. How to implement a customer-led strategy in SaaS?

Feedback Software 119

Feedback Software Analytic Tools Customer Feedback Customer Experience 119

Reveal

AUGUST 17, 2022

Reveal Embedded Analytics. The business intelligence (BI) and data analytics world continue to undergo massive transformations every year. Spreadsheets finally yield their buried treasure and evolved into insightful data visualizations and interactive high-impact dashboards. So, what is to come?

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Research Software 59

Atlassian

JANUARY 27, 2022

So Atlassian IT, together with its HR, Legal, Finance, and Tax teams, launched the Compensation Estimator, an employee self-service tool that calculates an individual employee’s estimated compensation based on differences between their current and intended locations. In Technology. Low-code solutions deliver value quickly.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Technical Review 74

Userpilot

JULY 30, 2023

Because of how complex product management can be, it’s not hard to see why effective data sharing can be difficult to achieve throughout an entire organization. These obstacles result in data silos that lead to different departments having conflicting data and struggle to access data quickly. What are data silos?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Feedback Software 98

The Product Coalition

SEPTEMBER 20, 2019

Data-driven Product Management?—?Setting Setting up User Analytics A quick start guide based on my experience in setting up a tracking and analytics framework for an early-stage consumer tech company. The first step towards a Data-driven mindset is to start collecting data. What is User Analytics?

Data Visualization 68

Data Visualization Analytic Tools User Testing Research Software 68

Usersnap

APRIL 2, 2023

As a SaaS business, we’re regularly trying new products and tools to help us with DevOps. We recently started to evaluate a lot of different SaaS monitoring tools and wanted to share some of our findings. You’ll find some thoughts about the following tools in this post. So why should you consider Sematext?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Mixpanel

SEPTEMBER 23, 2021

Experimentation is a huge part of getting your product right, whether it’s trying out a new feature or potential tweaks to existing elements of your app. And what are the benefits of using a platform like Split to implement them rather than building your own? For the uninitiated, can you give us a TLDR on feature flags?

Analytic Tools 97

Analytic Tools Data Visualization User Testing Reporting Tools 97

Amplitude

JUNE 24, 2020

Today, Amplitude is sharing our digital report quantifying this impact. From early February to early May, customers sent Amplitude 44% more event data. The team has been hard at work making sure our systems perform without a glitch, and that our customers can do the important work they need to do. What the data show.

Data Visualization 111

Data Visualization Reporting Tools Analytic Tools Customer Experience 111

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation touches every corner of an organization—from the way they interact with customers to the way they design products and services.

Artificial Inteligence 127

Artificial Inteligence Data Visualization Analytic Tools Research Software 127

Userpilot

JULY 22, 2024

An effective product expansion strategy is the fuel that propels a SaaS business forward. Then, there’s the product development strategy which involves developing new products for existing customers, like when a SaaS product adds a new feature to expand its functions and capture more users. Localize your in-app messages with Userpilot.

Research Software 103

Research Software Feedback Software Analytic Tools User Testing 103

The Product Coalition

DECEMBER 23, 2021

Guest post by Mark Mayo, Senior Quality Engineer at Terem Technologies This is the process of writing code and using tools to automate the user interface (UI) testing of front-end components of websites, desktop applications or mobile applications. But, getting it right goes beyond the coding of the tests and the tools you use.

User Testing 156

User Testing Product Research Testing Reporting Tools 156

Indicative

JUNE 7, 2019

Cookies have always been included in digital security and privacy debates so it shouldn’t come as a surprise that Apple and Google continue to create and reinforce policies for web browser cookies to find the right balance between privacy and business. What are the new policies? What does this mean for businesses and analytics?

Data Visualization 75

Data Visualization Analytic Tools User Testing Customer Experience 75

Userpilot

FEBRUARY 8, 2021

Why is customer segmentation so important for your SaaS? Is the activity log your primary resource by focusing on logins and in-app time? This post will cover customer segmentation and why it is so valuable for SaaS companies. Why is Customer Segmentation so important for SaaS? Table of Contents.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

Userpilot

MARCH 28, 2022

Good UX examples we cover: Good UX examples are characterized by simplicity, usability, and visual design. Userpilot uses preloaders in their web app and Chrome extension to enhance UX. Amplitude’s witty cookie policy modal shows that even ‘boring’ parts of UX can be engaging. “Building software is simple.

Analytic Tools 111

Analytic Tools Feedback Software UX Data Visualization 111

Reveal

AUGUST 31, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Revulytics

SEPTEMBER 26, 2017

Progressive, for instance, has an offering that monitors driving behavior with a plugin or mobile app and takes that data into account when calculating payments versus leveraging only the actuarial calculations that are traditionally used to form policies. To share data with your users – you, of course, need to have it.

Analytic Tools 69

Analytic Tools Data Visualization User Testing Customer Feedback 69

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. First, you need to decide which area of your product to focus on (use data to guide your decision ). Use a color-coded system for a handy visual aid. What is product friction in SaaS? Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

ProductPlan

MAY 22, 2020

If you don’t have the data then you can’t make secure decisions and alter course.” ” A key insight shared by Melissa Perri, CEO of Produx Labs and author of Escaping the Build Trap during our “Getting Started with Product Ops” webinar series. It includes revenue, costs, usage, churn, etc.

Data Visualization 128

Data Visualization Weak Development Team User Testing Customer Feedback 128

Amplitude

DECEMBER 2, 2020

Gartner also reports that 81% of organizations expect to compete primarily on CX every year. Product intelligence: a combination of data management, product analytics, and behavioral targeting. With product intelligence tools, businesses can get the insights they need to understand the end-to-end customer experience.

Customer Experience 93

Customer Experience Data Visualization Analytic Tools Reporting Tools 93