Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. This growth demonstrates that both users and product teams are realising value from embedded analytics. But what works?

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Userpilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? Read on to learn how each tool can help you retain customers , the pros and cons for each, as well as pricing information. Features to look for in customer retention software: Analytics and tracking. Segmentation.

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Reveal

OCTOBER 14, 2021

Reveal Embedded Analytics. Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. Table of contents: What is a legacy system?

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Userpilot

APRIL 24, 2024

This includes the SaaS industry too. In this article, we explain: Why investing in AI in SaaS is a must. What AI tools you can use. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. Use it to streamline the creation of emails, website copy, and app microcopy. Let’s get to it!

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Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3

Data Visualization 104

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Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

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Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We finish with an overview of product analytics tools that your team can benefit from. We finish with an overview of product analytics tools that your team can benefit from. Want to check it out?

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Userpilot

APRIL 21, 2023

We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! You can use it to refine your marketing , differentiation , and pricing strategies. To carry out product analysis, you can use the data warehouse and BI tool combo.

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Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. . Let’s dive in!

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Amplitude

MARCH 9, 2020

Our customers use our product intelligence platform to iterate quickly on big bets, and to stay ahead, they will need a platform that can instantly predict which features and campaigns are most likely to cause growth and make faster product bets without extensive A/B testing—they need predictive analytics with causal insights.

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The Product Coalition

SEPTEMBER 9, 2022

You might also be interested in Mobile app KPI dashboard examples and how to use them What is customer retention and why is it so important? You might also be interested in Measuring , analyzing, and reducing app churn Apple and Amazon are great examples of companies with great retention. How do I measure my retention rate?

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Userpilot

AUGUST 29, 2021

Amplitude Analytics is one of the most popular digital analytics tools for SaaS businesses. But is Amplitude the right tool for your company? How does it compare to other analytics tools out there, like Userpilot, Heap, or Mixpanel? What is Amplitude Analytics? Source: Amplitude.

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Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . What Is Gaming Analytics? What in-app or in-game purchases were made?

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Userpilot

JANUARY 15, 2024

This is especially true when trying to implement an in-app support infrastructure within your platform. However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! What is the fintech customer experience?

Analytic Tools 101

Analytic Tools Feedback Software Reporting Tools Data Visualization 101

Reveal

JANUARY 9, 2023

Reveal Embedded Analytics. As data is taking over the world, ISVs must make embedded analytics part of their applications’ tech stack. In this blog, we go through the top 5 ways in which ISVs can benefit from strong analytics offerings. . What Is Independent Software Vendor (ISV)? What Is an ISV Partner?

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Userpilot

AUGUST 23, 2024

You will also learn the main challenges involved in the onboarding process in banking, best practices and explore the best onboarding software tools for the job. Unlike the typical customer onboarding process in banking, digital onboarding leverages technology to improve efficiency and enhance customer experience.

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Userpilot

AUGUST 22, 2024

While LogRocket excels at session replays, it might not be the most comprehensive solution for all your analytics needs. Luckily, there are several tools available that offer advanced tools for user behavior tracking, performance monitoring, and product analytics. LogRocket’s main dashboard.

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UX Planet

FEBRUARY 6, 2025

To address this gap, Fintech companies and neobanks have transformed the financial services landscape by launching apps that break away from traditional banking approaches. These platforms are not only distinguished by their vibrant, authentic and eye-catching interface designs but also by their innovative approach to customer engagement.

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Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. Why should SaaS companies go for the value-based growth strategy?

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

APRIL 13, 2022

You first have to understand the basics of click tracking and work with different tools that track in-app engagement. tools to use to capture user clicks. If simplified, click tracking is an act of observing and measuring user behavior in-app by counting mouse clicks, moves, and taps on different website UI elements.

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Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. Read on to learn how to choose the right engagement metrics for your dashboard and how to build one code-free. Choose no-code engagement tools instead. What is a customer engagement dashboard?

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UX Planet

FEBRUARY 5, 2025

The Solution: Strategic UX and CRO Enhancements When Rumi Cosmetiques decided it was time to not only keep up with the industry standards but set them, they didnt opt for a sprinkle of updates here and there. Rumi revamped their platform with responsive designs that would make any software engineers heart flutter.

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Reveal

OCTOBER 29, 2021

Reveal Embedded Analytics. Chartio is a cloud-based business intelligence and analytics solution that provides business teams with the tools and functionalities for data exploration and data visualization. Atlassian is an Australian company that builds platforms and tools for businesses and software developers.

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Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Userpilot

OCTOBER 27, 2021

Choosing a digital adoption platform (DAP) can be tricky. WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. WalkMe provides better user analytics and customer support. At its core, WalkMe is an enterprise solution for employee onboarding.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MAY 16, 2023

For example, for a cloud storage platform, this is storage space. Userpilot is a product adoption platform that allows you to track product usage, segment your uses and collect feedback in-app. What are the two types of value metrics in the SaaS pricing model? How to set the right value metrics for your SaaS business?

Feedback Software 98

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Userpilot

OCTOBER 6, 2022

Identifying the links between features, advantages and benefits also helps to differentiate the product for different target markets. Next, use tooltips and other in-app guidance to highlight the relevant features for each user segment. In a SaaS product, it would be the functionality that it offers.

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Analytic Tools Feedback Software Data Visualization Customer Feedback 97

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service. What is a customer self-service portal?

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Userpilot

APRIL 15, 2024

In-app support strategies to eliminate them. Tools that help identify customer pain points: NPS surveys with open-ended questions. Resource center analytics. Collect passive customer feedback to improve the in-app experience and more. Analyze customer data and improve in-app communication with interactive guides.

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Userpilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. From the article, you’ll learn about different kinds of customer insights (from product analytics and only) and the benefits of gathering them. Here are the top 7 ones that every SaaS should use.

Data Visualization 105

Data Visualization Customer Feedback User Testing Analytic Tools 105

Birst BI

DECEMBER 18, 2018

According to Gartner, more than 3,000 CIOs ranked Business Intelligence (BI) and Analytics as the top differentiating technology for their organizations. If BI and Analytics is such a game-changer, then why is the average adoption rate in organizations only 32%? But the industry is undergoing a fundamental transformation.

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Amplitude

JUNE 10, 2020

Or the third time they finished a workout with a fitness app. Building on Amplitude’s proprietary infrastructure, NOVA , we’ve created a technological breakthrough. The challenge is that there has been no good solution to understand and drive milestones. How many projects does a SaaS admin need to create to be retained?

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Analytic Tools User Testing Customer Experience Data Visualization 125

Reveal

JULY 19, 2022

Reveal Embedded Analytics. It is also natural to want to keep your team focused on their areas of expertise and rely on already established solution providers in areas we need help. You might have heard of white labeling or white label software – but what does that really mean? Table of contents: What is white labeling software?

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Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. It is integrated and easy-to-use software for all teams impacting the digital experience, so they can better understand their customers, ship the right product experiences faster, and drive measurable business outcomes.

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Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. Because still – there are some differentiators that may affect your choice. Choose Pendo if you need mobile app onboarding.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. Logi Analytics is one of the first white-labeled/OEM embedded analytics providers for small-to-medium-sized businesses. But is Logi Analytics the right embedded analytics solution for your organization? Logi Analytics Overview. The Pros of Logi Analytics.

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