Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

Userpilot

JULY 24, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. They often collaborate with other teams, including customer service, marketing, product, and sales. Book a demo today!

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 28, 2024

Here are a few tips to help you become a successful CX manager: Embrace a customer-first mindset Champion customer advocacy Be a team player Predict problems and brainstorm solutions Adapt to changing times Grow your network Looking into tools for customer experience managers? Book a demo to see it in action!

Customer Experience 52

Customer Experience Data Visualization Analytic Tools Feedback Software 52

Userpilot

JUNE 12, 2024

Don’t skimp on lifelong learning : The best product specialists strive to stay on top of industry trends, changing user preferences, and new technologies. While things look challenging, using the right tools can help product specialists simplify their jobs. Looking into tools for product specialists?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JULY 17, 2024

Being a CX manager means juggling multiple responsibilities, from mapping user journeys to monitoring the impact of customer experience strategies. Plus, you have to stay on top of market trends and changing user preferences. While the job comes with several complexities, using the right tools can make it easier.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JUNE 27, 2024

You’ll have to become an expert in certain aspects of the product and outline strategies to enhance those features. Also, you’ll be responsible for working with cross-functional teams to ensure product strategies align with business goals. Plus, you get several analytics tools and reports to monitor user behavior and engagement.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

JUNE 17, 2024

While things look challenging, using the right tools can help product specialists simplify their jobs. Here are a few tools that can come in handy: Best tool for product growth: Userpilot – This full-stack digital adoption platform lets you design flawless in-app experiences for new users and secondary onboarding.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives.

Data Visualization 112

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 112

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Data Visualization 96

Usersnap

SEPTEMBER 19, 2023

This isn’t just about analyzing “happy” or “sad” emojis – it’s about getting to the nitty-gritty of customer sentiments, needs, and desires. AI steps in with its Sherlock hat on, analyzing every “Wow!” ” and “Meh” faster than you can say “customer satisfaction.”

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. Cool, right?

ChatGPT 82

ChatGPT Data Visualization Onboarding KPIs Research Software 82

Gainsight

SEPTEMBER 8, 2023

Check out our findings in the Evolution of Customer Success Report: Role Expansion and Compensation in 2023. See where you stack up against industry averages in our Compensation Survey Benchmark tool. Customer Success Is a Strategic Imperative Customer Success has come a long way since its inception. Need a TL;DR?

Data Visualization 52

Data Visualization Product Research Reporting Tools Customer Experience 52

Userpilot

JULY 22, 2024

An effective product expansion strategy is the fuel that propels a SaaS business forward. We also explore the different types of expansion strategies and the steps you can follow to create a working plan for your business. There are four types of Product Market Expansion strategies.

Research Software 75

Research Software Feedback Software Analytic Tools User Testing 75

Userpilot

DECEMBER 21, 2023

Did you know that one of the biggest contributors to SaaS companies’ revenue comes from existing customers? This means cultivating customer loyalty is just as important as attracting new customers. Having the right tools to improve customer retention is vital for your company’s longevity and growth.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Gainsight

SEPTEMBER 25, 2023

Customer Success Management has matured over the last decade to become a mission-critical practice that efficiently and effectively protects Net Revenue Retention (NRR) and fuels expansion pipeline. As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Userpilot

JUNE 12, 2024

TL;DR In SaaS companies, a product owner is responsible for developing the product’s vision and navigating the product roadmap to maximize value. This means defining goals to be achieved so that everyone, from the development team to the customers, is on the same page about the product’s future. Looking into tools for product owners?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

AUGUST 15, 2023

A value proposition that explains how the product solves user problems and how it differs from existing options. Go-to-market and pricing strategies that detail your marketing plan and preferred sales process. Online marketing strategies for social media, emails, press releases, etc. Who is your target customer?

Product launches 75

Product launches User Testing Feedback Software Research Software 75

Userpilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ?

Data Visualization 73

Data Visualization Analytic Tools Research Software Artificial Inteligence 73

Userpilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Research Software 97