Userpilot

JULY 20, 2024

Embarking on a career as a customer experience manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer experience manager. Looking into tools for customer experience managers?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 24, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. They play a key role in implementing a positive customer experience, improving user retention, and minimizing churn rates.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 17, 2024

Starting a career as a customer experience manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer experience managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 28, 2024

Understanding the salary landscape for customer experience managers is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer experience (CX) manager is a professional responsible for improving interactions between a company and its customer base across different touch points.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools Feedback Software 52

Userpilot

DECEMBER 5, 2023

Knowing how well your products and campaigns perform can give you the most vital insights needed to guide your business. Having the right performance reporting solution for product analytics in your arsenal optimizes risk management and aids in financial planning by ensuring each decision you make is data-driven.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Customer Feedback 98

Userpilot

DECEMBER 21, 2023

Did you know that one of the biggest contributors to SaaS companies’ revenue comes from existing customers? This means cultivating customer loyalty is just as important as attracting new customers. Having the right tools to improve customer retention is vital for your company’s longevity and growth.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JUNE 12, 2024

TL;DR In SaaS companies, a product owner is responsible for developing the product’s vision and navigating the product roadmap to maximize value. This means defining goals to be achieved so that everyone, from the development team to the customers, is on the same page about the product’s future. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52