Userpilot

AUGUST 18, 2024

SaaS tools are the industry's biggest open secret. They help small businesses and enterprises alike perform sophisticated tasks in just a few clicks, making it easier to drive product growth. Wondering what type of tools you should have in your stack? There are different types of SaaS tools for different purposes.

Analytic Tools 83

Analytic Tools Feedback Software Data Visualization Research Software 83

Reveal

AUGUST 17, 2022

Reveal Embedded Analytics. Among all embedded analytics products on the market, Tableau is certainly one of the most popular BI tools for analyzing, visualizing, and working with data. Tableau has been helping businesses to transform raw data into valuable insights for more than 16 years. Why choose Reveal? .

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Userpilot

OCTOBER 8, 2021

If you want to take your SaaS company's MRR to the next level , it might be time for you to investigate the subject of product growth platforms. By turning your product itself into a viral sales engine, these platforms take the pressure off traditional sales and marketing departments — and, of course, their associated budgets.

Analytic Tools 92

Analytic Tools Research Software Data Visualization Product Research 92

Gainsight

MAY 12, 2022

In the modern SaaS world, disappointed users will flee to the competition the moment they start feeling neglected. That’s why product analytics is a razor-sharp tool for product leaders. That’s why product analytics is a razor-sharp tool for product leaders. What is product analytics? Wondering how?

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Embedded Analytics 105

Userpilot

JULY 21, 2024

Embarking on a career as a business intelligence analyst involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful business intelligence analyst. Looking into tools for business intelligence analysts?

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JULY 14, 2024

Starting a career as a business intelligence analyst requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for business intelligence analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Product Talk

OCTOBER 18, 2023

What tools should you use to test your assumptions? When we hear about an unmet customer need, pain point, or desire, we often jump to our first solution. We intuitively know not to only look at one apartment or house or interview at only one company, but in the workplace we’re often tempted to jump to our first solution.

Product Research 281

Product Research User Testing Testing Analytic Tools 281

Reveal

DECEMBER 2, 2021

Reveal Embedded Analytics. This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business. In 2019, Looker got acquired by Google and is now part of the Google Cloud platform.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. Why should SaaS companies go for the value-based growth strategy?

Feedback Software 95

Feedback Software Analytic Tools Product Research Data Visualization 95

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth. Retention makes businesses more profitable by reducing the CAC and making account expansion easier. If so, we’ve got your back!

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 98

Userpilot

APRIL 23, 2021

But it’s an absolutely critical step for any SaaS strategy. Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. SaaS User Persona Example -Userpilot: Product Manager 2.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

SEPTEMBER 22, 2021

Why do you track online engagement for your SaaS app? To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. What are engagement tools?

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Reporting Tools 89

Userpilot

APRIL 9, 2024

Visual data surrounds us – colorful charts on weather reports, infographics on the web and in social media articles, map charts in presentations, etc. In the SaaS industry, data visualization is a powerful and widely used tool – from product managers tracking product performance to executives tracking revenue and user growth.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Product Talk

DECEMBER 18, 2024

We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. How are we building production-quality software? I think that was in 2004. What does that mean?

Product Research 214

Product Research Research Software Analytic Tools Feedback Software 214

Userpilot

MAY 14, 2020

That’s why choosing the best customer onboarding software is a big decision. Choose the wrong tools and your onboarding won’t work. So, in a way, choosing the wrong customer onboarding software can lead to churn. Which none of us want, of course. Early stage customer onboarding software for help docs.

Analytic Tools 97

Analytic Tools Feedback Software User Testing Customer Experience 97

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software 73

Feedback Software Analytic Tools Research Software Data Visualization 73

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? Measure your results with product analytics and keep improving. Avoid feature blindness with in-app announcements.

Analytic Tools 78

Analytic Tools Feedback Software Research Software Data Visualization 78

Userpilot

NOVEMBER 28, 2022

Read on to learn what they are, the best practices for creating one, and the different engagement software you can use. The self-serve approach to customer service provides users with the guidance and resources they need to learn and use the product themselves. Use customer self-service software for automation and speed.

Feedback Software 92

Feedback Software Customer Experience Analytic Tools Embedded Analytics 92

The Product Coalition

MAY 20, 2020

Graphs, charts, maps, and tables are powerful communication tools, helping to make data more accessible. It’s also a very powerful tool for sales, marketing, and for sharing information with stakeholders. Certainly, they’ll be the person with the best tool recommendations! Another consideration is of course, cost.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 84

The Product Bistro

NOVEMBER 13, 2021

On my other properties, I have been moving to using a simpler, yet powerful, platform called Ghost that is more focused on writing, and publishing content. Additionally, how the two systems store the posts was different. No, not because it sucks, but because it is too flexible. Still, once the posts were in, I had a problem.

Analytic Tools 195

Analytic Tools Embedded Analytics Inbound Customer Experience 195

Userpilot

JANUARY 3, 2023

Shortly, you’ll learn: Why retention automation should be the focus of every SaaS company. Three of the best customer retention software to use. Automated customer retention is creating processes and using specialized software to drive customer stickiness. Build an in-app help center to offer on-demand support.

Feedback Software 91

Feedback Software Analytic Tools Customer Experience Customer Feedback 91

Userpilot

DECEMBER 12, 2023

Looking for a good self service support tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for self service support on review sites, but they don’t make the choice any easier. Let’s compare them!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

MAY 8, 2024

Deliver exceptional customer support using AI and self-service resources. Identify friction points through analytics like a funnel or path analysis. Anticipate future customer needs and work proactively to find solutions. Userpilot is a product growth platform with feedback, analytics, and engagement features.

Data Visualization 93

Data Visualization User Testing Customer Feedback Analytic Tools 93

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs.

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JUNE 28, 2024

With various methods and best practices flying around, you might be wondering how to collect customer feedback for your SaaS in the best way possible. TL;DR Customer feedback is any information shared by users regarding your product or service. Product analytics such as heatmaps also reveal user sentiment. Let’s dive right in!

Feedback Software 78

Feedback Software User Testing Customer Feedback Analytic Tools 78

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. We’ve put together this complete guide so that SaaS teams can learn everything they need to know about NPS. But of course: what is considered a ‘good’ NPS score also depends on your industry.

Analytic Tools 115

Analytic Tools Feedback Software Research Software Data Visualization 115

Userpilot

NOVEMBER 4, 2020

Product Managers today have an overwhelming array of code free tools for UX design and development to choose from. In the bad old days, SaaS companies had to build every part of their products from scratch. In this blog, we’ll show you our favorite low code or code free tools for UX at every step of the Product Manager’s role.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Data Visualization 91

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? Measure your results with product analytics and keep improving. Avoid feature blindness with in-app announcements.

Analytic Tools 65

Analytic Tools Feedback Software Research Software Data Visualization 65

Userpilot

MAY 12, 2024

TL;DR Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. If you’re on a strict budget and looking for a more affordable solution, platforms like UserGuiding, Intercom, or Intro.js

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. What is the dark funnel in SaaS? Dark iceberg is a part of the customer journey that takes place below the surface, hidden from attribution tools.

Analytic Tools 89

Analytic Tools Research Software Feedback Software Data Visualization 89

Userpilot

MAY 12, 2024

TL;DR UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? SaaS companies enhance customer acquisition and retention through personalized onboarding and in-app guidance. To take full advantage of growth opportunities, use product analytics to inform product decisions. To see how Userpilot helps SaaS companies grow, book the demo!

Feedback Software 94

Feedback Software Analytic Tools Research Software Data Visualization 94

Userpilot

MAY 3, 2021

I’ve yet to come across a SaaS business that doesn’t want to increase its Customer Lifetime Value (or LTV for short). But LTV is often a poorly understood metric, especially if you come from a more traditional business environment: one more concerned with acquisition than retention. Why does LTV matter for SaaS?

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Data Visualization 98

Userpilot

MAY 12, 2024

TL;DR Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

TL;DR Lou Assist is a product adoption tool built by the customer success platform Totango. It lets product teams add in-app guidance in the form of modals, tooltips, hotspots, banners, and highlights that can be built without writing any code. If you’re developing a mobile app then consider alternatives like Appcues or Pendo.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52