Analytic Tools Construction Positioning User Experience 
Userpilot
JANUARY 9, 2024
In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. There are several UX audit tools to consider when looking for options.
Userpilot
JANUARY 10, 2024
Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. What is user research?
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Userpilot
MAY 20, 2024
Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). Measuring customer sentiment helps understand customer needs, enhance customer experience, boost retention , reduce churn guide business strategy, and monitor brand health. You’ll need a platform to do this.
Userpilot
NOVEMBER 20, 2022
This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. Gamification triggers a dopamine rush that makes users come back to those actions to experience the same positive emotions again.
UX Studio: Product Management
JUNE 14, 2024
If you are interested in DIY woodworking projects, you might have heard of professional Japanese tools like the Ryoba saw. It is a seemingly uncomplicated wood crafting tool that feels almost primitive in the best possible way. Simply put, it is a concise, constructive criticism with the goal of improvement.
The Product HQ
JUNE 10, 2024
A product lead managing the production of a complex digital product needs to know how digital technology works. However, all the technical expertise product managers and lead roles demand high levels of experience and knowledge. Having industry skills helps you understand the processes and systems used by each department.
Usersnap
APRIL 27, 2022
This article will show you how to reduce your SaaS churn by following the proven strategy that we have already successfully implemented. For us, it all started in 2020, when our monthly SaaS churn rate was 6.22%, more than double our target benchmark (high pressure, you bet). The aimed benchmark was 3%. Tension” is in the air.
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