Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Most existing tools don’t connect the core capabilities that businesses need to drive enterprise goals and meet CX objectives.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

Gainsight

AUGUST 20, 2024

This evolution is not just a tech upgrade; it’s a paradigm shift that promises to redefine interactions between Software-as-a-Service (SaaS) companies and their customers. According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Usersnap

MARCH 22, 2023

With the constant influx of data, manually analyzing and categorizing user feedback can be time-consuming and labor-intensive. Artificial Intelligence (AI) has emerged as a powerful tool to streamline many steps in this process, offering several benefits to product managers, customer success teams, engineers and marketing teams, and users.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Artificial Inteligence 52

Userpilot

JANUARY 8, 2024

Looking for customer onboarding practices to implement for your product? This article shows you: 16 proven strategies for SaaS. Examples show how successful SaaS companies are using these strategies. Features to look out for in the right customer onboarding tool. Increase revenue growth. Increase revenue growth.

Feedback Software 104

Feedback Software Analytic Tools User Testing Customer Feedback 104

Userpilot

AUGUST 15, 2023

It’s also important that you create excitement ahead of the launch and ensure synergy between your customer support and sales teams. Finally, you must analyze customers’ in-app activities after launch to drive retention. To learn how Userpilot can supercharge your in-app marketing plan, book a demo today!

Product launches 98

Product launches User Testing Feedback Software Research Software 98

Userpilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ? Plus, analytics allows companies to unlock new growth opportunities, enhance user satisfaction , and ultimately, increase revenue.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Userpilot

JANUARY 2, 2025

In this article, Ill share examples of 9 excellent surveys from successful SaaS companies, highlight the qualities of successful surveys, and how to design a good survey. I also answer some FAQs about SaaS surveys. Survey examples: Userpilot feature request survey. The question, How satisfied were you with your experience today?

User Testing 102

User Testing Product Research Data Visualization Customer Feedback 102

People-First Product Leadership

NOVEMBER 5, 2024

Then factor in understanding how to navigate both internal organizational dynamics and external market forces while applying both creative and analytical approaches. Continuous discovery: Regularly engage with users, conduct user research, and practice putting yourself in your customer’s scenario. Subscribe now 5.

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52