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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Amplitude offers deep user interaction insights and advanced analytics to enhance customer engagement. Read on to learn more.

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How to Become a Product Assistant [+Tools and Resources]

Userpilot

TL;DR A product assistant supports product managers in the SaaS industry by conducting market research , analyzing user feedback, and coordinating with cross-functional teams to guide product development and enhance software solutions. Product assistants utilize a variety of tools to streamline their work.

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How to Become a Product Design Manager [+Tools and Resources]

Userpilot

TL;DR A product design manager in the SaaS industry oversees the design and development of software products. Focus on developing strong skills in user experience (UX) and user interface (UI) design, utilizing design tools like Sketch, Figma, and Adobe Creative Suite. Looking into tools for product design managers?

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How to Become a Customer Engagement Manager [+Tools and Resources]

Userpilot

Staying updated on industry trends is also crucial. Customer engagement managers utilize various tools to enhance their work. Some essential tools include Userpilot for in-app experiences & analytics , Appcues for user-friendly in-app guidance & onboarding, and Pendo for comprehensive product experience & analytics.

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How to Become a Product Strategist [+Tools and Resources]

Userpilot

TL;DR A product strategist is responsible for working with a team of product managers to develop a comprehensive product strategy , product vision, and long-term roadmap that aligns with the company’s business objectives and market opportunities. Let’s dive in!

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What is Product Management in Tech: Guide to the Role Of A Technical PM

Userpilot

As a SaaS professional, you’ve probably asked yourself, “What’s tech product management?” We covered everything you need to know, from technical skills and responsibilities to a step-by-step roadmap for getting started. A traditional product manager prioritizes understanding customer needs and market trends.

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How to Become a Data Analyst [+Tools and Resources]

Userpilot

Data analysts have a plethora of tools to enhance their work: Userpilot is a no-code tool for product analytics, while Tableau and Power BI excel in data visualization and business intelligence, etc. Looking into tools for data analysts? Book a demo to see it in action! Book a demo to see it in action!