How to Become a Customer Experience Specialist [+Tools and Resources]
Userpilot
JUNE 28, 2024
Customer Success Manager (CSM) (5-7 years) – If you gain adequate experience as a CX specialist and demonstrate leadership abilities, the next step is to become a customer success manager. Also, it’s a good idea to attend CX-related courses on online platforms like LinkedIn Learning and obtain the necessary certifications.
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