The Product Coalition

SEPTEMBER 24, 2024

In others, though, it’s clear they’re more of a response to market demand than a well-thought-out solution. Go beyond Chatbots to Unlock Ai’s Potential Generative AI has really shown it can be a game-changer for creating content and generating insights. It’s about driving the right behaviors that make the solution stick.

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Userpilot

JULY 21, 2024

TL;DR A business intelligence (BI) analyst is a data specialist who helps businesses translate raw data into actionable insights. While a bachelor’s degree in a relevant field like computer science, information systems, or statistics is often preferred, it’s not always a strict requirement.

Embedded Analytics 52

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Userpilot

JULY 20, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. Boosting your qualifications through certifications and developing skills in data analysis, communication, and problem-solving can set you apart. Looking into tools for retention managers?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

AUGUST 27, 2024

TL;DR A customer support specialist is responsible for assisting customers with inquiries, troubleshooting issues, and providing solutions to user problems , ensuring customer satisfaction by delivering timely and effective support. Customer support specialists utilize a variety of tools to enhance their efficiency.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

SEPTEMBER 2, 2024

Is Microsoft Clarity vs Hotjar a better choice for your product analytics needs? Both tools are quite popular and come with their unique sets of advantages and drawbacks. In this guide, we’ll go into the specifics of each tool and give you side by side comparison, making it easier for you to pick one. Book a demo today !

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Reporting Tools 81

Userpilot

AUGUST 19, 2024

TL;DR A product assistant supports product managers in the SaaS industry by conducting market research , analyzing user feedback, and coordinating with cross-functional teams to guide product development and enhance software solutions. Product assistants utilize a variety of tools to streamline their work.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 20, 2024

TL;DR A product design manager in the SaaS industry oversees the design and development of software products. Focus on developing strong skills in user experience (UX) and user interface (UI) design, utilizing design tools like Sketch, Figma, and Adobe Creative Suite. Looking into tools for product design managers?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 19, 2024

TL;DR A customer success analyst ensures customers achieve their goals with the software by analyzing data , tracking KPIs, and identifying trends to improve the user experience. Customer success analyst (analyzing data, tracking metrics, providing insights to improve customer satisfaction ). Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 25, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. A data scientist collects, cleans, and analyzes data, develops predictive models, and communicates findings to stakeholders.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 28, 2024

In the SaaS industry, they optimize user flows , increase engagement, and ensure seamless feature integration, working closely with product managers and developers. UX consultants utilize a variety of tools to enhance their work. Looking into tools for UX consultants? Let’s dive in! Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 14, 2024

Starting a career as a data analyst requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for data analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 28, 2024

Staying updated on industry trends is also crucial. Customer engagement managers utilize various tools to enhance their work. Customer engagement managers utilize various tools to enhance their work. Looking into tools for customer engagement managers? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

JULY 21, 2024

UX designers can leverage a variety of tools to streamline their workflows and create exceptional user experiences: Userpilot aids in crafting personalized user onboarding and gathering feedback, while Monday.com and Jira Software facilitate project and product management respectively, etc. Looking into tools for UX designers?

Research Software 52

Research Software Analytic Tools Feedback Software Data Visualization 52

Userpilot

JUNE 28, 2024

Common customer experience roles include: Entry-level positions (0-2 years) – Roles like customer service representative, sales associate, or retail associate act as an entry point to a career in customer experience. If you’re a beginner, keep an eye out for internship opportunities in customer service and sales teams.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

AUGUST 17, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. A customer service representative handles inquiries, resolves complaints, provides support, and fosters customer loyalty.

Data Visualization 52

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Reveal

OCTOBER 14, 2021

Reveal Embedded Analytics. Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. Table of contents: What is a legacy system?

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Userpilot

JULY 28, 2024

Interested in data analyst roles? In this guide, we’ll explore the ins and outs of data analyst roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

JULY 20, 2024

CX managers can streamline their work with various tools: Userpilot enhances in-app customer experiences, Monday facilitates project management for cross-functional teams, Jira helps collaborate on product development, etc. Looking into tools for customer experience managers? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 30, 2024

TL;DR A product analyst is a professional who conducts product research , analyzes, and interprets such data to make accurate decisions about the product. Product analysis involves two major things: the product and the data. Looking into tools for product analysts? Let’s dive in! Product Analyst. Senior Product Analyst.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

Userpilot

AUGUST 30, 2024

Starting a career as a customer service representative requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer service representatives, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 17, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Consider Userpilot for its no-code in-app guidance and analytics capabilities. Book a demo today!

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Feedback Software 52

Userpilot

AUGUST 19, 2024

TL;DR A customer success director leads the customer success team in a SaaS company, focusing on maximizing customer retention , reducing churn, and driving product adoption to foster long-term satisfaction and growth. Certifications in customer success can further enhance your qualifications. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 21, 2024

TL;DR A product designer is a professional responsible for creating user-friendly and visually appealing designs for products , particularly in digital applications like software and websites. Additionally, learning design tools such as Sketch, Figma, and Adobe Creative Suite is essential. Let’s dive in!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 20, 2024

Supplement this with online courses or certifications, and consider internships to gain practical experience. Learning the tools essential for the role is also essential. Looking into tools for retention specialists? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 14, 2024

Starting a career as a data scientist requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for data scientists, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Data Analyst (2-4 years) 3.

Data Visualization 52

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Userpilot

JULY 21, 2024

TL;DR A UI (User Interface) designer focuses on creating visually appealing and interactive elements for digital products. They design the layout, visual elements, and interactive features to ensure the product is user-friendly and aesthetically pleasing. Looking into tools for UI designers? Let’s dive in!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 28, 2024

Interested in data scientist roles? In this guide, we’ll explore the ins and outs of data scientist roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 25, 2024

TL;DR A product support specialist is responsible for providing technical assistance and support to customers, troubleshooting issues, guiding users, and ensuring customer satisfaction in the SaaS industry. Certifications can further enhance your qualifications. Looking into tools for product support specialists?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JUNE 28, 2024

TL;DR A marketing analyst is a professional who carries out market research for a product, tracks trends , and identifies growth opportunities for the company. When you land an entry-level role, do your best to acquire proficiency in technical skills such as data analysis and other skills. Looking into tools for marketing analysts?

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

Userpilot

AUGUST 28, 2024

Use data effectively : Leverage data analysis tools to gather insights and make informed decisions. Collaborate with teams : Work closely with product, marketing, and support teams to implement customer-centric solutions. Stay updated : Keep up with industry trends and best practices in customer experience.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Feedback Software 52

Userpilot

JULY 21, 2024

TL;DR A UX researcher in SaaS specializes in understanding user behaviors, needs, and motivations through various research methods to inform product design and development. Looking into tools for UX researchers? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Userpilot

JUNE 28, 2024

Certification : Enhance your education with a specialized certification such as the Product Strategy certification offered by the Association of International Product Marketing and Management (AIPMM). These skills include data analytics, marketing , technical knowledge in CRM systems, agile methodologies, and so on.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 28, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of data analysts is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a data analyst.

Data Visualization 52

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Userpilot

JUNE 27, 2024

Here’s what the typical career path of a product specialist in a company looks like: Product Specialist (0-1 years) : Most professionals start their careers as entry-level product specialists, focusing on understanding the product and analyzing market trends. Also, the platform uses AI to offer actionable suggestions based on your ideas.

Analytic Tools 52

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Userpilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. This is because the client onboarding process in financial services faces unique challenges. What are they? Let’s get started.

Reporting Tools 89

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Userpilot

AUGUST 28, 2024

Understanding the salary range for customer service representatives is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

Data Visualization 52

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Userpilot

JUNE 12, 2024

Understanding the salary landscape for customer insights managers is crucial whether you’re entering the field or looking to advance your career. According to Glassdoor , the estimated annual pay for a customer insights manager is $151,102/year, with an average salary of $107,520/year. Let’s get started!

Data Visualization 52

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