Remove Analytic Tools Remove Case Study Remove Certifications
article thumbnail

How to Become a Software Product Owner [+Tools and Resources]

Userpilot

Instead, you can become an enablement manager by gaining work experience in the field of sales or customer success within SaaS companies. To grow as a sales enablement manager, there are a few tools you definitely need to know of. Surprisingly, however, these tools aren’t just limited to the sales function.

article thumbnail

How to Become a Customer Support Specialist [+Tools and Resources]

Userpilot

TL;DR A customer support specialist is responsible for assisting customers with inquiries, troubleshooting issues, and providing solutions to user problems , ensuring customer satisfaction by delivering timely and effective support. Customer support specialists utilize a variety of tools to enhance their efficiency.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Become a Customer Engagement Manager [+Tools and Resources]

Userpilot

Customer engagement managers utilize various tools to enhance their work. Some essential tools include Userpilot for in-app experiences & analytics , Appcues for user-friendly in-app guidance & onboarding, and Pendo for comprehensive product experience & analytics.

article thumbnail

How to Become a Product Support Specialist [+Tools and Resources]

Userpilot

TL;DR A product support specialist is responsible for providing technical assistance and support to customers, troubleshooting issues, guiding users, and ensuring customer satisfaction in the SaaS industry. Certifications can further enhance your qualifications. Looking into tools for product support specialists?

article thumbnail

How to Develop a Recession-Proof Product-Led Strategy

Speaker: Wes Bush, Author of "Product-Led Growth"

Zoom, Stripe, and Airtable are all examples of software companies with strong PLG strategies. Wes will also discuss and teach you: Case studies of successful and failed PLG strategies. Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.

article thumbnail

How to Become a Product Coordinator [+Tools and Resources]

Userpilot

Certifications in project management, Agile, or product management can also be beneficial. Product coordinators utilize a variety of tools to enhance their efficiency. Some key tools include Userpilot for user engagement and onboarding, Jira for project management, and Confluence for collaboration.

article thumbnail

How to Become a Product Assistant [+Tools and Resources]

Userpilot

TL;DR A product assistant supports product managers in the SaaS industry by conducting market research , analyzing user feedback, and coordinating with cross-functional teams to guide product development and enhance software solutions. Product assistants utilize a variety of tools to streamline their work.