Userpilot

APRIL 20, 2022

Looking for ways to engage your SaaS users in a way that drives freemium to premium conversions more efficiently? SaaS companies that cater to small businesses have higher freemium conversion rates than those that serve medium-sized companies. Keep in-app upgrade prompts contextual if you must upsell free users. Let’s dive in!

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization User Testing 85

Userpilot

JULY 5, 2022

Breakthrough, disruptive or radical innovation are all more dramatic and often involve challenging the existing business model or introducing completely new technology. In-app surveys , usability and prototype testing , or user interviews and focus groups can help you understand your customers’ requirements. Source: [link].

Feedback Software 88

Feedback Software Analytic Tools Research Software Product Research 88

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. UX User personas are like detailed maps that guide the development of a product to meet specific user needs. The challenge? Understanding the diverse needs of your potential users.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. We are always looking for more product mentors from all around the world.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Userpilot

SEPTEMBER 10, 2022

Involuntary churn vs. voluntary churn: How do they affect SaaS businesses? You can reduce involuntary churn by prompting payment reminders in-app or through email. Instead, run in-app banners reminding them to update their credit card information. This leads to lost revenue for SaaS companies. What is involuntary churn?

Feedback Software 84

Feedback Software Analytic Tools Customer Experience User Testing 84

Userpilot

MAY 21, 2024

Simply put, churn measures how many customers businesses are losing over time — a central concern for companies dependent on customer retention , like those in the SaaS industry. Customer churn in SaaS is the rate at which customers stop using a service within a set timeframe.

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? In this ultimate guide for product growth, we’ll walk you through everything you need to know about product-led growth and how to implement it for your SaaS. The term was originally coined in the 2010s for self-serve SaaS businesses.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Lenny Rachitsky

AUGUST 12, 2024

If you are in a sales motion dominated traditional B2B software industry, you’ll will need to add PLG because competitors will be adding it and gaining an advantage. However, the majority of B2B software companies fall somewhere in the middle of this spectrum and can benefit from integrating elements of PLG into their growth strategy.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization User Testing 52

The Product Guy

APRIL 4, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Userpilot

JUNE 22, 2021

Companies that adopt customer success strategies aren’t just trying to score points in front of their customers. Okay, while their users obviously do benefit from these strategies, one of the key perks for businesses besides customer satisfaction is a reduced strain on customer support. What is a customer success strategy?

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Userzoom

APRIL 21, 2020

UX at William Hill is all about understanding the psychology behind customer decisions and designing products that enhance their experience. How did you end up in your current UX role at William Hill? That’s how I started with UX. Where does UX fit into the digital business? What is the future vision for UX?

User Testing 93

User Testing Research Software Data Visualization Product Research 93

Userpilot

FEBRUARY 5, 2024

How you increase trial-to-paid conversion rate determines how good your SaaS model is. For B2C opt-in trials, a 15% conversion rate is considered effective, while B2B targets should aim for 25%. Plus, this rate not only measures success but also highlights opportunities for optimization and growth within your product strategies.

Feedback Software 52

Feedback Software User Testing Data Visualization Analytic Tools 52

The Product Cafe

JUNE 18, 2024

It's become a hot topic in our discussions as well, from our newsletters to our blogs, not to mention its starring role in our product management platform. Here’s where AI steps in, not as a replacement but as a tool that automates the mundane, freeing you up for the high-stakes, high-reward aspects of your job.

User Testing 59

User Testing Data Visualization Product Research Feedback Software 59

The Product HQ

JUNE 10, 2024

For example, consider a scenario where a B2B product manager decides to create a new marketing tool targeting marketing professionals. Built With : a tool that lets you look at online traffic by verticals and offers insights into prospective industry numbers. It also provides access to industry news. So, where to start?

B2B 52

B2B Product Research User Testing Data Visualization 52

The Product Guy

MARCH 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Arpit Rai

OCTOBER 29, 2019

What’s the difference between product management in B2B/SaaS and B2C? To be honest, I haven’t worked in the B2C sector. Following are some of the differences I can think of: Customer Research: B2B PMs tend to speak with customers a LOT more than B2C customers. B2B or B2C and why? Probably not. back in 2011–12.

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 256

Data Visualization Analytic Tools Research Software Product Research 256

Arpit Rai

OCTOBER 29, 2019

What’s the difference between product management in B2B/SaaS and B2C? To be honest, I haven’t worked in the B2C sector. Following are some of the differences I can think of: Customer Research: B2B PMs tend to speak with customers a LOT more than B2C customers. B2B or B2C and why? Probably not. back in 2011–12.

Analytic Tools 40

Analytic Tools Research Software Feedback Software B2C 40

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Ask Benny

JULY 1, 2019

While these requirements are not bad by themselves, it is much more important to have a competent product manager than that product manager having the exact market or technology pre-experience. Should a product manager have a very deep marketing, UX or engineering background? The same goes for product managers themselves. Jump Markets.

Product Management 78

Product Management Product Manager Weak Development Team B2C 78

The Product Coalition

JUNE 17, 2019

Generally speaking, junior Product Managers whose day-to-day centers around the “heads down” Product Owner work for their scrum team will likely be strong in the bottom half of the skills, and if they’re working on a B2C product that likely leans to the bottom-left. An internal tools Product Manager likely skews to the bottom-right.

B2C 71

B2C Framework Analytic Tools Data Visualization 71

Ask Benny

JULY 1, 2019

While these requirements are not bad by themselves, it is much more important to have a competent product manager than that product manager having the exact market or technology pre-experience. Should a product manager have a very deep marketing, UX or engineering background? The same goes for product managers themselves. Jump Markets.

Product Management 60

Product Management Product Manager Weak Development Team B2C 60

Ask Benny

JULY 1, 2019

While these requirements are not bad by themselves, it is much more important to have a competent product manager than that product manager having the exact market or technology pre-experience. Should a product manager have a very deep marketing, UX or engineering background? The same goes for product managers themselves. Jump Markets.

Product Management 60

Product Management Product Manager Weak Development Team B2C 60

Ask Benny

JULY 1, 2019

While these requirements are not bad by themselves, it is much more important to have a competent product manager than that product manager having the exact market or technology pre-experience. Be a Generalist Should a product manager have a very deep marketing, UX or engineering background? However, there is also a disadvantage.

Product Management 60

Product Management Product Manager Weak Development Team B2C 60

Ask Benny

JULY 1, 2019

While these requirements are not bad by themselves, it is much more important to have a competent product manager than that product manager having the exact market or technology pre-experience. Be a Generalist Should a product manager have a very deep marketing, UX or engineering background? However, there is also a disadvantage.

Product Management 60

Product Management Product Manager Weak Development Team B2C 60

B2B Product Management

DECEMBER 6, 2016

The Inbound PM role : As an inbound PM, your role is to develop the product or the platform. UX Product Manager : For B2C companies, where user interface design is very important, one (or more) UX PM(s) is completely dedicated to this area.

Outbound 45

Outbound Analytic Tools Inbound Research Software 45

Userpilot

JUNE 10, 2024

Researching customer onboarding strategies for your SaaS product? Create a welcome series of in-app and email messages to greet users and kick off onboarding. Personalize the customer onboarding experience through tailored in-app messaging based on user behavior and survey responses. Ready to dive in? Book the demo!

Onboarding KPIs 83

Onboarding KPIs User Testing Data Visualization Analytic Tools 83

Userpilot

OCTOBER 26, 2021

Is the "North Star Metric" just another bit of SaaS jargon somebody has coined to rename something everybody already knows about? What other SaaS companies use the North Star Metric and how can you find yours? What difference does it make if your product is B2B or B2C? And should you, as a product manager care about it?

B2C 83

B2C Onboarding KPIs Analytic Tools B2B 83

The Product Coalition

JUNE 7, 2019

He is currently Head of Product and User Behavior Analytics at Jüssi, an Internet marketing agency in São Paulo, Brazil. Engineering or Data Analytics, for example, have better-defined transitions and therefore only a handful of possible routes into them. I have always enjoyed working with technology. That’s a funny story.

Data Visualization 60

Data Visualization Customer Experience Analytic Tools Product Research 60

Userpilot

NOVEMBER 21, 2023

Instead of staying in the zone of most competence, divide your attention across all aspects of the product, like the business, tech, and UX. For example, B2B companies work differently from B2C businesses, and feature factories are very different from innovation factories. What’s the solution? Is giving up any easier?

Technical Review 77

Technical Review User Testing Product Management Product Manager 77

Userpilot

JANUARY 9, 2023

We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Both product personas (B2B) and user personas (B2C) describe somebody who users the product while buyer personas describe those who decide to buy products. Interested?

Feedback Software 82

Feedback Software Research Software Analytic Tools User Testing 82

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 131

Research Software Analytic Tools Feedback Software Reporting Tools 131

Userpilot

SEPTEMBER 23, 2022

If you’re in charge of your SaaS company’s growth management, you’re likely dealing with a churn reduction nightmare. Customer churn is a big problem in SaaS companies where monthly recurring revenue is a necessity and buyers have multiple options. Book a demo to learn how! What is customer churn?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. To improve its blog strategy, Better Proposals asked its subscriber base which blog types they read the most so they could focus on creating more. Book a demo and get started!

User Testing 86

User Testing Feedback Software Product Research Analytic Tools 86

Userpilot

JUNE 11, 2024

For instance, you might discover that you need user onboarding software to retain users after the first three months. The touchpoints in a user journey map refer to in-app experiences, and customer touchpoints in a journey map refer to every interaction the customer has with your app. Let’s get started! Get a demo. Definitions.

User Testing 88

User Testing Customer Experience Customer Feedback Data Visualization 88

The Product Guy

JUNE 18, 2020

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations. It’s cyclical.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Userpilot

APRIL 18, 2024

As most traffic comes from mobile users and they have a lower tolerance for poor UX/UI , optimize your pages for mobile devices. Funnel and Path exploration are two main Google Analytics reports for tracking conversion path performance. Userpilot is a product onboarding platform that can help you with that. In 6 steps.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Marketing 80