Userpilot

AUGUST 28, 2024

Customer engagement managers utilize various tools to enhance their work. Some essential tools include Userpilot for in-app experiences & analytics , Appcues for user-friendly in-app guidance & onboarding, and Pendo for comprehensive product experience & analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

SEPTEMBER 28, 2023

Product analytics tools can provide key growth insights that help you solve user problems and provide killer user experiences at the same time. Here’s a guide on how to use these tools. Table of Contents What Are Product Analytics Tools? How to Reduce User Friction With Product Analytics Tools 1.

User Friction 81

User Friction Analytic Tools Data Visualization Feedback Software 81

Userpilot

SEPTEMBER 7, 2023

Interested in building a B2B customer journey map? At the very least, a journey map will help you easily analyze and make data-driven decisions to improve the user experience. In this article, we’ll cover B2B customer journey stages, how to build a B2B customer journey map, and the right tools to use.

Analytic Tools 87

Analytic Tools Feedback Software Research Software User Testing 87

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? We handpicked a few of the best SaaS walkthrough examples and explained what made them great. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product.

Feedback Software 92

Feedback Software Analytic Tools Reporting Tools Customer Communications 92

Userpilot

JULY 20, 2024

Learning the tools essential for the role is also essential. Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 1, 2024

TL;DR Product market research involves collecting and analyzing data about potential customers, competitors, and market trends to ensure a product-market fit and drive customer loyalty. The choice between these depends on factors like your budget, time constraints, and whether you need exploratory data or definitive answers.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job.

Analytic Tools 72

Analytic Tools Feedback Software Research Software Data Visualization 72

Userpilot

JUNE 28, 2024

Gain essential skills : Skills such as market research and analysis, marketing, technical knowledge in CRM systems, marketing automation , and related technologies are crucial for this position. There is an abundance of tools for product marketing managers. You can easily find them in-app instead of searching through email.

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. We also look at the best analytics tools for the job. Tag these events for tracking in your analytics tool.

Data Visualization 76

Data Visualization Analytic Tools Customer Experience Feedback Software 76

Userpilot

JULY 28, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. Being a great retention manager involves a multifaceted approach that focuses on both data-driven strategies and fostering a positive customer experience. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job.

Analytic Tools 61

Analytic Tools Feedback Software Research Software Data Visualization 61

The Product Coalition

MAY 6, 2020

Are you still thinking over whom you can trust and depute implementing your big app idea? We understand that’s not an easy choice since you’re likely looking for a team that not only writes an excellent code but also grabs your vision, cares about your business needs, and contributes with its own industry insights and recommendations.

Research Software 78

Research Software Analytic Tools Feedback Software Development 78

Userpilot

JULY 21, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MAY 20, 2024

Are you using B2B loyalty programs in your business? B2B loyalty programs can take many different shapes, so this article will explore how yours might look, why they are important, how you can build one, and some examples to inspire you.

Feedback Software 72

Feedback Software Analytic Tools B2B Research Software 72

The Product Coalition

JANUARY 27, 2024

There’s a clear distinction between technical and business-oriented roles, as well as between those focused on B2C and B2B markets. I will share my insight about the implications for the product team for both cases. Product-Led strategy: User-Centric Approach, Customer-Centric Metrics Focus on self-service onboarding and scalability.

Feedback Software 138

Feedback Software Analytic Tools Onboarding KPIs B2B 138

Userpilot

MARCH 20, 2024

Software monetization can be complex to deal with. You can implement many software monetization strategies in your product, but picking the right one can be a challenge. This article will go through 13 software monetization solutions to help your software product create great revenue streams and drive product growth.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization Strategy 59

Userpilot

MAY 20, 2024

Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. You’ll need a platform to do this.

Data Visualization 83

Data Visualization Feedback Software Customer Feedback Customer Experience 83

Mixpanel

JANUARY 4, 2023

We respect our customers’ time and strive to make buying software as seamless and frictionless as subscribing to your favorite music streaming service. Our goal has always been to deliver a better customer experience and with this change, we now deliver one fair and predictable price to everyone. Buying software in 2023.

Analytic Tools 133

Analytic Tools Research Software Feedback Software B2B 133

Userpilot

AUGUST 27, 2024

We also present a superior alternative for better insights and more comprehensive data application. TL;DR Heap Autocapture is a tool for automatically collecting event data from your website. Note, however, that for your auto-captured data to be useful, you need to label it. Book a demo now to learn more.

Data Visualization 77

Data Visualization Analytic Tools Software Review Feedback Software 77

Userpilot

NOVEMBER 13, 2023

If you want loyal customers who keep coming back to your product or service, you need customer enablement. That’s exactly what effective customer enablement does – it helps customers get all the tools needed for successful product engagement. Start collecting customer feedback to uncover user likes and dislikes.

Feedback Software 84

Feedback Software Data Visualization Analytic Tools User Testing 84

Userpilot

JUNE 2, 2022

What are the B2B SaaS metrics you should be tracking right now? But to get the product growth insights and measure the success of your product marketing efforts, it’s crucial to know and optimize the actionable B2B metrics. So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JULY 11, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. A retention manager, specifically a customer retention manager, tackles tasks centered around keeping clients happy and preventing them from churning or discontinuing service.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 16, 2022

B2B marketing automation helps businesses grow faster, while not breaking the bank. How do you effectively implement B2B marketing automation into your existing product marketing activities? In this article, we’ll cover: What B2B marketing automation is and how it benefits marketing and sales teams.

Feedback Software 87

Feedback Software Analytic Tools B2B Embedded Analytics 87

Userpilot

APRIL 8, 2024

Think about the last software application that you used for work. If it’s the latter, then you’ve already experienced what bottom-up SaaS is! Our guide explains what exactly bottom-up SaaS is and covers the main growth strategies and tactics used by bottom-up companies. Whose idea was it to buy it? Book the demo!

Analytic Tools 70

Analytic Tools Feedback Software Data Visualization Strategy 70

Userpilot

JULY 17, 2024

Collecting high-quality data for personas ensures they are based on real user behaviors and needs. Methods include in-app surveys , user interviews, user behavior data, reviews, and market research tools. Helps you streamline onboarding , integrate user feedback , and track in-app behavior.

User Testing 88

User Testing Research Software Data Visualization Feedback Software 88

Izenda

JUNE 25, 2020

Data is the currency of product management. In B2B organizations, data analytics solutions can provide a wealth of valuable insights that can inform how the product manager makes decisions related to sales, marketing, and product. Customer Data. Customer Data. Sales Data.

Data Visualization 75

Data Visualization B2C Analytic Tools B2B 75

Userpilot

JULY 18, 2024

According to our latest NPS benchmark report, the average NPS in SaaS is 35.7. Let’s explore our product metrics benchmark and learn: What NPS is and why it’s important for SaaS businesses. According to our benchmark report that pulled data from 229 B2B SaaS companies, the average NPS is 35.7,

Data Visualization 83

Data Visualization Reporting Tools Feedback Software Analytic Tools 83

UX Planet

JANUARY 18, 2024

It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. This process is pivotal for gathering insights that inform the design phase. Why Is UX Research Important?

Data Visualization 98

Data Visualization User Testing Research Software Product Research 98

Userpilot

AUGUST 19, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Consider Userpilot for its no-code in-app guidance and analytics capabilities. Book a demo today!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Feedback 52

Userpilot

APRIL 23, 2021

But it’s an absolutely critical step for any SaaS strategy. Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. SaaS User Persona Example -Userpilot: Product Manager 2.

Analytic Tools 97

Analytic Tools Feedback Software Research Software User Testing 97

Userpilot

AUGUST 30, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. They ensure clients derive maximum value from products/services, leading to long-term partnerships and growth. Value Demonstration : Showcase product value through data-driven insights, demonstrating ROI and business impact.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

JUNE 19, 2024

Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. A marketing analyst job description outlines the key responsibilities, must-have skills, and qualifications needed to transform marketing efforts through data-driven insights.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

ProductPlan

APRIL 25, 2024

Consider it more deeply: educational institutions provide many products and services. Instead of a traditional B2B software or physical piece of hardware, their products are programs, IT services , university websites (internal and external), or even actual curricula, to name a few. Request a demo of ProductPlan today !

Education 96

Education Research Software Feedback Software Analytic Tools 96

Userpilot

DECEMBER 3, 2022

What role does customer lifecycle management play in SaaS? Read on to uncover product growth insights ! The customer lifecycle refers to the steps a customer progresses when considering, purchasing, using, and maintaining loyalty to a product or service. How do you increase engagement at each stage of the customer lifecycle?

Feedback Software 85

Feedback Software Analytic Tools Data Visualization Customer Feedback 85

Userpilot

MAY 30, 2022

Let’s jump in to see what needs-based segmentation is all about and how you can collect data for that to increase the growth of your business. A-priori segmentation uses data that most companies have on their target customers, including demographics, geographic, or behavioral data. What is needs-based segmentation?

Data Visualization 89

Data Visualization Feedback Software Research Software Analytic Tools 89

Userpilot

JUNE 19, 2024

Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. The specific requirements for this role will vary depending on the company size, industry, and the product or service itself. This allows you to make data-driven decisions.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

OCTOBER 6, 2022

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? What customer data can you collect to derive valuable insights and improve retention? It gives insights into customers’ buying behaviors and engagement data. Hotjar — for recording user behavior in-app.

Analytic Tools 82

Analytic Tools Feedback Software User Testing Customer Experience 82