Userpilot

JULY 29, 2024

TL;DR Quantitative data, expressed numerically, is crucial for analysis, driving strategic decisions, and understanding consumer behavior and market trends. However, quantitative data analysis lacks contextual understanding, requires analytical expertise, and is influenced by data collection quality that may affect result validity.

Data Visualization 83

Data Visualization User Testing Analytic Tools Feedback Software 83

Userpilot

MARCH 6, 2024

With trend analysis, you’ll be able to better understand both internal and external factors affecting your business operations. But what exactly is a product trend analysis, how do you conduct it, and how does it help predict future trends to improve customer satisfaction?

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Research Software 74

Userpilot

FEBRUARY 19, 2024

You may have heard a horror story about a business not using impact analysis. This could be avoided with the use of impact analysis. TL;DR Impact analysis evaluates the potential consequences of changes in a project, system, or process to inform decision-making and preparation. Why is it important to conduct an impact analysis?

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. What is event data?

Feedback Software 77

Feedback Software Analytic Tools Data Visualization Events 77

Userpilot

OCTOBER 15, 2023

Trend analysis reports help you make data-driven decisions that boost SaaS performance metrics such as user activation, product stickiness, and retention. This article helps answer core trend analysis questions. TL;DR Trend analysis is the process of tracking and analyzing changes in key metrics over time.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

FEBRUARY 18, 2024

How do you conduct drop-off analysis to identify friction points in the user journey ? TL;DR The drop-off rate is the percentage of users who don’t complete an action or process. To calculate it, divide the number of users who finished the activity by the number of those who started. Let’s get right to it!

Analytic Tools 81

Analytic Tools Data Visualization Research Software Onboarding KPIs 81

Userpilot

FEBRUARY 26, 2024

What is marketing funnel analysis? How is it different from sales funnel analysis? TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. What is marketing funnel analysis? Why should you conduct it?

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Research Software 86

Userpilot

MARCH 26, 2023

Trying to conduct a conversion funnel analysis to find out why your sales conversion rates are still not up to the mark? Conversion funnel analysis tracks a customer’s journey from the initial point of contact to the final conversion point. Setting up custom conversion events to track the customer experience and progress.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Customer Experience 85

Userpilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? With user analysis, you can derive invaluable insights into user behavior and identify: Roadblocks that impair customer retention. Hiccups in user experience. Customer analysis involves six steps: 1. What is user analysis?

Customer Feedback 87

Customer Feedback Data Visualization User Testing Analytic Tools 87

Userpilot

NOVEMBER 18, 2023

Period-over-period analysis is one of the key ways to drive sustainable SaaS growth. This article shows you: Five simple steps to perform period-over-period analysis. How to choose the date range for your analysis? The best visualization types to make actionable decisions from your analysis. Customize data points.

Data Visualization 80

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 80

Userpilot

SEPTEMBER 29, 2023

What is funnel analysis? TL;DR Funnel analysis helps teams understand how many users complete a sequence of events leading to a conversion and how long it takes. TL;DR Funnel analysis helps teams understand how many users complete a sequence of events leading to a conversion and how long it takes.

Data Visualization 85

Data Visualization Analytic Tools Customer Feedback Feedback Software 85

Userpilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

Analytic Tools 87

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 87

Mixpanel

MAY 2, 2023

This was the beginning of our internal journey of aligning core metrics cross-functionally, starting by building the full user journey in Mixpanel so we could holistically look at our users‘ experience. With custom buckets, you can join your users into meaningful groups on the fly, like Millennials and Gen Z.

Data Visualization 111

Data Visualization Analytic Tools Customer Experience Customer Feedback 111

Userpilot

JUNE 19, 2023

What is cohort retention analysis? TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. What is cohort retention analysis?

Data Visualization 77

Data Visualization Analytic Tools Customer Experience Customer Feedback 77

Userpilot

MAY 29, 2023

Reading retention tables is just the tip of the iceberg when analyzing customer retention, and many other beneficial retention analysis alternatives are available. In this article, we’ll go through how to read a retention table and explore different retention analysis alternatives. What is a retention table?

Data Visualization 73

Data Visualization Customer Experience Analytic Tools Customer Feedback 73

Userpilot

MARCH 31, 2023

Trying to reduce churn but don’t know where to start with customer attrition analysis? Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Customer Feedback 90

Userpilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. What is a customer behavior analysis?

Data Visualization 76

Data Visualization User Testing Customer Feedback Analytic Tools 76

Userpilot

DECEMBER 8, 2022

Wondering how heat map analysis can influence your product UX? SaaS companies use different types of heatmaps to identify user behavior in the app to spot friction points and, hence, improve UX and conversion elements. This helps identify areas of friction in the user experience, bugs, or lack of functionality.

Analytic Tools 88

Analytic Tools Data Visualization User Testing Customer Feedback 88

Userpilot

FEBRUARY 3, 2023

Effective customer analysis is the key to business success. From marketing campaigns to onboarding programs, catering your product experiences to your customers improves satisfaction and retention rates. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. What is customer analysis?

Analytic Tools 89

Analytic Tools User Testing Research Software Feedback Software 89

Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. Conducting user flow analysis will help you better understand user behavior, reduce churn , and boost conversions. What is a user flow analysis? Reduce churn.

Data Visualization 79

Data Visualization Analytic Tools User Testing Customer Experience 79

Userpilot

AUGUST 17, 2024

TL;DR A click tracker records where users click, providing insights to optimize layout and enhance user experience. Tracking user click data helps understand user behavior, optimize conversion rates , and improve product development. Userpilot funnel analysis. Automatic data capture in Userpilot.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Userpilot

NOVEMBER 29, 2022

In this article, you’ll learn: How to conduct churn analysis. Customer churn analysis is the process when you investigate why customers are churning and what could make them stay to improve user retention. With customer churn analysis, you can detect product friction and drop-offs and improve customer retention.

Data Visualization 90

Data Visualization Customer Feedback User Testing Customer Experience 90

eG Innovations

FEBRUARY 5, 2020

The ability to proactively test the user experience would go a long way for being able to ensure application stability and performance around the clock. Here is the breakdown: First step was to log into the two possible servers in question and research the event logs for any indication of failure. Web-application Down.

Customer Experience 90

Customer Experience User Experience User Testing Reporting Tools 90

Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Event tracking in Userpilot.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

DECEMBER 16, 2021

What exactly is user behavior analysis? The analysis of behavioral patterns is nothing more than extracting the essence of how our customers operate – or feel – while in contact with our digital product. While observing their emotions and experiences, we look for repeatability. Why do you need to analyze user behavior?

User Testing 91

User Testing Data Visualization Customer Experience Analytic Tools 91

Userpilot

AUGUST 27, 2024

Do you sometimes forget to tag critical events needed for your product analysis ? If so, you may enjoy the idea behind Heap Autocapture and how it records user interactions by default. TL;DR Heap Autocapture is a tool for automatically collecting event data from your website. What types of events does Heap Autocapture?

Data Visualization 78

Data Visualization Analytic Tools Software Review Feedback Software 78

Amplitude

AUGUST 31, 2020

When it comes to your users, you likely have a soft spot for those who drive revenue. When you run a customer cohort analysis, you’ll find that revenue-driving users are your role-model users because they’re the users that get your value prop and sustainably grow your business. What Is Customer Cohort Analysis?

User Testing 72

User Testing Customer Experience Customer Feedback Data Visualization 72

Userpilot

MARCH 10, 2024

TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app. Behavioral analysis aims to identify these trends to improve the user experience. Monitoring patterns in user behavior offers several benefits, including improved product adoption and reduced churn.

Data Visualization 83

Data Visualization User Testing Customer Feedback Customer Experience 83

Userpilot

MARCH 12, 2024

TL;DR Userpilot Paths allows product , marketing, and customer success teams to map out all the actions users take before or after an event. To perform path analysis in Userpilot: Select Paths from the Analytics menu. To perform path analysis in Userpilot: Select Paths from the Analytics menu. Select Paths.

Data Visualization 85

Data Visualization Customer Experience Analytic Tools Customer Feedback 85

Userpilot

JULY 2, 2024

Tracking customer behavior improves marketing, enhances user experience , and boosts customer satisfaction and loyalty. These analyze past trends , identify causes , forecast future events, and recommend actions. Segment customers by demographics and usage to personalize experiences.

Data Visualization 93

Data Visualization Analytic Tools Customer Experience Customer Feedback 93

Userpilot

AUGUST 30, 2024

WalkMe’s customer behavior analytics suite includes tools for user journey and guidance engagement analysis. Its features include funnel analysis , session recordings, AI-powered predictive analytics , and custom reports. AI predictive analytics : Uses historical user data to predict their behavior.

Data Visualization 82

Data Visualization Analytic Tools Reporting Tools Feedback Software 82

Indicative

OCTOBER 22, 2020

Splitting these cohorts by period and observing changes in behavior over similar periods in the customer lifecycle is a great way to analyze what events or triggers do customers respond to, and improve your product accordingly. . This process is known as cohort analysis. Cohort Analysis: Asking the Right Questions.

Data Visualization 76

Data Visualization Customer Experience Analytic Tools Feedback Software 76

Userpilot

AUGUST 22, 2024

Consider LogRocket alternatives if you require advanced behavioral data analytics, like A/B testing , sentiment analysis, and in-app follow-ups, or if you need a solution with a quick, no-code setup. Behavioral insights : Examines and visualizes interactions and navigation patterns to provide a clear analysis of user behavior.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

Userpilot

MARCH 14, 2024

To do so, you need to choose the Starting Point and define the starting page/event. Userpilot is a product adoption platform that also offers the path analysis feature. The path exploration report is a tool for visualizing user actions before or after they complete an event while navigating a website or app.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

FEBRUARY 27, 2024

Funnel analysis helps teams understand user interactions with the brand and the product at different touchpoints so that they can optimize the customer journey to drive business results and create a better customer experience. Tag these events for tracking in your analytics tool. Book the demo to learn more!

Data Visualization 77

Data Visualization Analytic Tools Customer Experience Feedback Software 77

Userpilot

AUGUST 27, 2024

Pendo : Pendo provides robust in-app guidance , user feedback, and product management tools, making it perfect for product-led companies who want an all-rounder PM platform. ContentSquare : ContentSquare offers advanced tools for journey analysis, heatmapping , A/B testing, feedback, and more. Userpilot’s autocaptured events.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Research Software 81

Reveal

JULY 9, 2024

This updated toolbar enhances user experience by offering advanced data analysis and interactive features. Dashboard Loaded / Changed Event With the new Dashboard Loaded / Changed Event feature, Reveal empowers developers to respond with custom logic when a dashboard is loaded or modified.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98