Mind the Product

SEPTEMBER 23, 2020

In this case study, CPO Ashley Fidler lays bare a catalogue of common errors made by her and her team when launching a cybersecurity software product. Read on for her honest analysis of the experience and to discover what happens when you combine ideas that are too early for the market, poor customer understanding, a [.].

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Weak Development Team Development Product Research Customer Experience 114

Mind the Product

DECEMBER 18, 2019

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. Expert Analysis and Benchmarking.

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Weak Development Team Feedback Software Research Software Development 107

Userpilot

MARCH 7, 2024

How do you conduct user engagement analysis? AI writing assistants help teams make their microcopies concise but informative and engaging. When your user engagement analysis reveals that users don’t use a feature enough, design interactive in-app flows to help them discover the feature and teach them how to use it.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Userpilot

DECEMBER 8, 2022

Wondering how heat map analysis can influence your product UX? Heat map analysis is about analyzing heatmap data to understand in-app interactions and identify roadblocks in the user journey. Product teams use different types of heat maps to assess in-app user behavior and activities, such as clicks, hovers, etc.

Analytic Tools 98

Analytic Tools Data Visualization User Testing Customer Feedback 98

Userpilot

MARCH 26, 2023

Trying to conduct a conversion funnel analysis to find out why your sales conversion rates are still not up to the mark? Conversion funnel analysis tracks a customer’s journey from the initial point of contact to the final conversion point. What is a conversion funnel analysis? You’ve come to the right place!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Mironov Consulting

JUNE 25, 2023

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model.  Last A competitor announces ChatGPT-based retirement investment advice.  

Weak Development Team 126

Weak Development Team User Testing Customer Feedback Customer Experience 126

Product Bookshelf

APRIL 15, 2024

Martin Good Strategy, Bad Strategy by Richard Rumels Product strategy is a set of choices informed by product vision and company objectives. Strategy development requires imagination and creativity ; a good strategy is not the result of detailed analysis. Why is product strategy so hard?

Product Strategy 62

Product Strategy Weak Development Team Strategy Data Visualization 62

Roman Pichler

FEBRUARY 19, 2024

1] Figure 1: An Empowerment Model for Product People and Teams Level one represents the authority to decide how features are detailed and guide their implementation. Level three, finally, allows product people and teams to develop the product strategy including the value proposition and business goals.

Product Research 242

Product Research Product Management Product Manager Customer Experience 242

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). Two major obstacles stood in my way.

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Weak Development Team Product Strategy Strategy Development 130

Roman Pichler

JUNE 7, 2022

While common sense suggests that managing a product without the right measurements is not a sensible approach, I’ve seen product teams who did not use any KPIs. Consequently, these teams relied on: Anecdotal feedback : “Customers love our product, they told me so.” If this data is actioned, bad product decisions will be made.

KPI 285

KPI Data Visualization Weak Development Team Customer Feedback 285

The Product Coalition

AUGUST 3, 2023

A compelling product vision is a guiding light, providing direction and purpose to the development process. The Importance of a Strong Product Vision A compelling product vision is a guiding star that aligns everyone involved in the product development process. For example, “Increase market share by 20% within the next two years.”

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Vision Product Research User Testing Roadmap 124

Userpilot

FEBRUARY 3, 2023

Effective customer analysis is the key to business success. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. Gather insights about your customers from internal teams.

Analytic Tools 98

Analytic Tools User Testing Research Software Feedback Software 98

Nulab

AUGUST 25, 2021

Whether you’re an Olympic runner, an app developer, or a wealthy big-city bachelor, getting to know what’s going on in the world around you is a smart thing to do. This is where a competitive landscape analysis comes in. What is a competitive landscape analysis? A competitor landscape analysis is typically split into six stages?

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Weak Development Team Research Software User Testing Customer Experience 86

BrainMates

NOVEMBER 27, 2022

Case Study: How Pets.com Failed Product Development. Many of these are cases where products were developed with little or no understanding of the actual market demand for them. Many of these are cases where products were developed with little or no understanding of the actual market demand for them. By NICK COSTER.

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Weak Development Team Development User Testing Product Research 52

Userpilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? With user analysis, you can derive invaluable insights into user behavior and identify: Roadblocks that impair customer retention. Let’s get down to the nitty-gritty and learn how to perform user analysis. Customer analysis involves six steps: 1.

Customer Feedback 98

Customer Feedback Data Visualization User Testing Analytic Tools 98

Roman Pichler

JUNE 7, 2021

Be Clear on When to Involve the Stakeholders and Development Teams. Complex and high-impact decisions, however, are best made together with the stakeholders and development teams. Additionally, include the development team members in product backlog decisions , and always choose sprint goals together.

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Weak Development Team Product Research Workshop Customer Experience 156

Alchemer Mobile

JUNE 15, 2024

Alchemer Pulse is Alchemer’s text analysis tool, built for discovering insights from your CX data. Unifies customer data in one platform that is embedded in all the teams who need a deeper understanding of the customer to meet or exceed their KPIs. What can Alchemer Pulse do for your team? What is Alchemer Pulse?

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization Customer Feedback 100

Alchemer Mobile

NOVEMBER 27, 2018

Keep reading for data supporting our analysis, as well as what the best of both worlds looks like. However, you may be surprised by the extent of the increase: the median daily ratings count increased 32x in our analysis. Our analysis also showed that the iOS rating prompt led to lower average ratings from customers who left a review.

User Testing 199

User Testing Customer Feedback Feedback Software Weak Development Team 199

Userpilot

JUNE 19, 2024

Product analysis involves two major things: the product and the data. A product analyst job description outlines the key responsibilities, must-have skills, and qualifications required to be the voice of the user within the product development team. Product analysis involves two major things: the product and the data.

Data Visualization 52

Data Visualization User Testing Analytic Tools Research Software 52

Userpilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. What is a customer behavior analysis?

Data Visualization 98

Data Visualization User Testing Customer Feedback Analytic Tools 98

TechEmpower - Product Management

SEPTEMBER 25, 2023

When speaking with founders and CEOs, we often hear concerns like this: My project manager is losing confidence in the development team. I think that poor communication and differing team cultures might be part of the problem, but how can I know for sure? These are the worries that keep team leads up at night.

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Weak Development Team Software Review Development Technical Review 104

Alchemer Mobile

JULY 13, 2021

Bad product experiences increase customer frustration, potentially creating resentment around having difficulty completing tasks within an application and increasing customer churn. Beforehand, make sure your team is aligned on: Their definition of product experience. The goals you hope to achieve by investing in product experience.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Userpilot

SEPTEMBER 7, 2022

Want to learn what white space analysis is and how it works? With this article, you’ll discover: White space analysis: what is it, and how does it contribute to product growth ? What tools do you need for performing white space analysis? It’s based on an analysis of the internal processes of a company.

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Userpilot

MARCH 31, 2023

Trying to reduce churn but don’t know where to start with customer attrition analysis? Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

The Product Coalition

FEBRUARY 8, 2021

TL; DR: Forensic Product Backlog Analysis Garbage in, garbage out: No matter whether your team chose Scrum for the right purpose?—?solving No matter whether your Scrum Team’s product quality is top-notch or whether your teammates embrace self-management to the fullest. Source: What is Forensic Analysis ?)

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Weak Development Team Document Download Webinar 113

Usersnap

SEPTEMBER 1, 2022

One of the best ways to drive better customer experience than using sentiment analysis tools. Below, we describe what an online sentiment analysis tool is and how businesses can benefit from using them. What Is a Sentiment Analysis Tool? Online sentiment analysis tools are a type of software.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Userpilot

MAY 30, 2024

PMs prioritize product development and functionality, while PMMs focus on market adoption and product desirability. They develop go-to-market strategies, plan product launches, and equip revenue teams with narratives, insights, and collateral to help them close deals. Some common sources of friction are: 1.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. State objective and agenda.

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Weak Development Team Product Management Product Manager User Testing 265

Userpilot

SEPTEMBER 14, 2023

TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs. Other data sources include product analytics, asking customer-facing teams, competitor analysis, and industry events.

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

Userpilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Market research techniques, like industry-specific surveys and customer segmentation analysis, can help you find underserved user groups in the market.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Sequent Learning

JULY 25, 2022

You’ve been working at home, you miss your team. ” Have you been paying attention to your professional development as a product manager? Build and cultivate collaborative teams, even if everyone’s virtual. However, contemplation allows you to think more carefully about your strengths and weaknesses.

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Weak Development Team Customer Experience Reporting Tools Development 40

nulab

MARCH 11, 2020

This is where a Situation Analysis comes in. What is a Situation Analysis? Situation Analysis is a process that helps you identify opportunities and challenges , both internal and external to your organization/service or product. How to run a Situation Analysis in 5 steps. Analyze your customers. Competitors.

Technical Review 82

Technical Review Data Visualization Feedback Software Weak Development Team 82

Alchemer Mobile

JULY 11, 2019

Two findings that are of particular interest to mobile PMs were areas of strength and weakness in product management skills. It’s great that most PMs are strong in the customer understanding skill set but troublesome that competitive analysis is a weak spot. Develop real personas that reflect your customers.

Research Software 220

Research Software User Testing Feedback Software Customer Experience 220

nulab

OCTOBER 13, 2021

In this article, we explain why doing a user path analysis is so important. What is a user path analysis? Why a user path analysis is so vital. In order to map out all the steps a user makes from page one of your website to the CTA, you’ll need help from a UX analysis. The main benefits of a user path analysis.

Customer Feedback 79

Customer Feedback Customer Experience User Testing Data Visualization 79

Product Innovation Educators

SEPTEMBER 4, 2023

9:00] Who is responsible for developing product strategy? I’m a big proponent of developing strategy with a team, but there does need to be one person accountable for it. As long as there’s a process where product managers are responsible for developing strategy, a negotiation will happen.

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Product Strategy Strategy Weak Development Team Framework 122

The Product HQ

JUNE 1, 2024

The product management world relies on teams of product people who work in unison toward a central goal. For that reason, each person on the team needs to know exactly what they have to do and how. They work with typical product management software and also manage the product roadmap as well as the product team.

Reporting Tools 98

Reporting Tools Research Software Feedback Software Analytic Tools 98

Userpilot

JUNE 17, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of product analysis is essential for success. Product analysis involves two major things: the product and the data. You are assigned tasks, and you assist senior product analysts in user analysis and product research, among other functions.

Data Visualization 52

Data Visualization Product Research Reporting Tools Research Software 52