Userpilot

OCTOBER 19, 2024

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys.

Feedback Software 82

Feedback Software Analytic Tools Data Visualization Research Software 82

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

Reporting Tools 126

Reporting Tools Software Development Software Developers Feedback Software 126

Userpilot

AUGUST 15, 2022

Wondering how customer sentiment analysis can improve your product’s customer experience and generate more profits? Today’s businesses use numerous sentiment analysis tools to figure out the different emotions that customers go through while exploring your products and services. Read on to find out how!

Feedback Software 84

Feedback Software Data Visualization Analytic Tools User Testing 84

Userpilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? Read on to learn how each tool can help you retain customers , the pros and cons for each, as well as pricing information. Features to look for in customer retention software: Analytics and tracking. User Engagement.

Analytic Tools 100

Analytic Tools Feedback Software Data Visualization Software Review 100

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. It helps increase customer loyalty , brand awareness, conversions, and engagement.

Analytic Tools 92

Analytic Tools Research Software Feedback Software Reporting Tools 92

Userpilot

JANUARY 20, 2024

How do you conduct root cause analysis in product management? TL;DR Root cause analysis (RCA) is a problem-solving process that focuses on identifying their underlying causes. What is root cause analysis in product management? Root cause analysis (RCA) is a problem-solving method. Let’s dive in, shall we?

Feedback Software 96

Feedback Software Analytic Tools Research Software User Testing 96

Userpilot

FEBRUARY 3, 2023

Effective customer analysis is the key to business success. Understanding customers’ unique needs and expectations allow companies to better meet these needs. From marketing campaigns to onboarding programs, catering your product experiences to your customers improves satisfaction and retention rates.

Analytic Tools 86

Analytic Tools User Testing Research Software Feedback Software 86

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. This article aims to simplify feature analysis. A step-by-step process for effective feature analysis. This analysis isn’t exclusive to SaaS; the principle applies when analyzing physical attributes for hardware products.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Weak Development Team 78

Userpilot

SEPTEMBER 3, 2022

Have you ever wondered how customer feedback analysis can help you improve your product and reduce churn? The amount of feedback you get from customers is meaningless if you do not analyze the data. So let’s see how you can analyze user sentiment and drive repeated value for your customers.

Feedback Software 85

Feedback Software Customer Feedback User Testing Data Visualization 85

Userpilot

NOVEMBER 16, 2022

Wondering how to collect CX data and conduct a customer experience analysis effectively to boost your product growth ? First and foremost, customer analytics is crucial for making data-driven decisions, since you need to truly understand your customers. What is customer experience analysis? Retention Rate.

Data Visualization 83

Data Visualization Customer Experience Analytic Tools Feedback Software 83

Userpilot

JULY 22, 2024

Negative word of mouth is a pervasive challenge in today’s digital-first world, where a single negative review or comment can quickly escalate into a full-blown crisis. This is particularly challenging for SaaS companies because most SaaS buyers rely on online reviews to make a buying decision or continue using a service. Lost sales.

Feedback Software 91

Feedback Software Research Software Customer Satisfaction Reporting Tools 91

Userpilot

OCTOBER 24, 2022

You should always customize the design of your surveys and integrate them with your brand. The three best tools to create an NPS program without coding are Userpilot, Qualaroo, and InMoment. When used at regular intervals, it helps you understand how satisfaction and loyalty change throughout their customer journey.

Feedback Software 83

Feedback Software Analytic Tools Research Software Software Review 83

Userpilot

NOVEMBER 18, 2023

Knowing what your users like or dislike about your website or app can be extremely helpful, and user path analysis helps you uncover that. You can discover what paths your users take the most, and why, along with which paths they avoid or drop off from. Analyze various user segments and types.

Data Visualization 87

Data Visualization User Testing Customer Feedback Analytic Tools 87

Userpilot

APRIL 26, 2024

You’re looking to track your customer data and build your sales and marketing efforts around it. Do that by choosing the right customer tracking software for your business. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry.

Data Visualization 79

Data Visualization Analytic Tools Reporting Tools Software Review 79

Userpilot

NOVEMBER 29, 2024

It captures every click, scroll, mouse movement, or keystroke to help you understand user behavior, identify friction points , and improve UX. All of which are essential for improving user satisfaction, building loyalty, and boosting retention rates. How can Fullstory session replays help analyze user behavior?

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Userpilot

NOVEMBER 28, 2024

With so many options available, how do you choose the right session recording software for your team? We’ve researched, tested, and curated a list of 10 top-rated session recording tools to help you unlock valuable user insights and build better digital experiences. This article aims to simplify the decision-making process.

Analytic Tools 85

Analytic Tools Research Software Feedback Software Reporting Tools 85

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 125

Reporting Tools Agile Feedback Software User Testing 125

Alchemer Mobile

JULY 25, 2024

Yes, it takes company-wide buy-in, but at the end of the day creating good customer experiences boils down to two fundamental concepts: Listening to the voice of your customers and collecting their feedback: Understanding what customers want and how they perceive your institution is foundational.

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

Intercom, Inc.

NOVEMBER 30, 2021

Adopting the right strategy will help you scale your personalized support without scaling your costs, which will have the knock-on effect of increasing your customer satisfaction (CSAT) and customer retention. This is especially true as your customer base grows and your team’s needs evolve accordingly.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Intercom, Inc.

MAY 30, 2019

When we ship, we of course have done our diligence with research and design, but we’re also keenly aware that there’s so much we don’t know. And they’d code the conversation with a bunch of different tags, like this type of feature request. Customer feedback generally tends to correlate with customer satisfaction.

User Testing 194

User Testing Feedback Software Customer Feedback Data Visualization 194

Userpilot

JULY 14, 2024

Customer segmentation analysis allows you to break down your users into distinct groups and gain valuable insights into them. In this article, you’ll learn about various types of customer segments you can identify and how to conduct a thorough analysis using the right product analytics tools. . Get a demo.

Data Visualization 81

Data Visualization Analytic Tools Reporting Tools Research Software 81

Userpilot

JUNE 28, 2023

This is the key question we answer in our in-depth review. Finally, we explore how you can leverage them to collect actionable customer feedback. TL;DR HubSpot surveys are one of HubSpot’s customer feedback tools , allowing you to collect feedback and gain insights into customer needs. Are HubSpot surveys any good?

Product Research 74

Product Research Data Visualization Software Review Feedback Software 74

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Qualtrics is great customer feedback software for collecting, managing, and acting on feedback data.

Feedback Software 16

Feedback Software Customer Feedback Data Visualization Analytic Tools 16

Product Innovation Educators

DECEMBER 16, 2024

How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?

Research Software 99

Research Software Feedback Software User Testing Product Research 99

Userpilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. What is a customer behavior analysis?

Data Visualization 73

Data Visualization User Testing Customer Feedback Analytic Tools 73

Userpilot

JULY 9, 2024

Looking for the best customer experience management software to fuel growth and drive product adoption ? TL;DR Customer experience management software is a tool or suite of tools designed to help businesses manage, track, and optimize customer experiences. Or is analyzing customer feedback more important to you?

Analytic Tools 73

Analytic Tools Feedback Software Research Software Reporting Tools 73

TechEmpower - Product Management

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Overall, generative AI is a transformative asset in the software engineering lifecycle, from conception to deployment.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Basically, anything that ruins the user experience. This article will help reduce such churn by refining your product management and UX analysis approach. What is UX analytics?

Data Visualization 80

Data Visualization Analytic Tools Research Software User Testing 80

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. TL;DR Mixpanel is a product analytics tool that helps companies measure and optimize user engagement. This approach helps you learn how different users use your product.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Software Review 82

Userpilot

JUNE 2, 2024

Luckily, we’ve listed the 17 best product-led growth software in the market. We’ve included key features, user reviews, and pricing to help you decide. TL;DR Product-led growth focuses on making products the main driver for customer attraction. Enhances customer experience with user feedback and product discovery.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Research Software 78

Userpilot

MARCH 21, 2024

TL;DR Customer feedback data visualization helps you identify trends, study patterns , and communicate findings by transforming raw data into tangible customer insights. Qualitative user feedback data: This includes all the words, phrases, reviews , and comments that customers write.

Data Visualization 80

Data Visualization Customer Feedback User Testing Feedback Software 80

Userpilot

OCTOBER 20, 2022

In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty. The Net Promoter Score (NPS) is a measure of customer satisfaction and loyalty. It helps you track customer satisfaction and loyalty. Here’s why.

Feedback Software 86

Feedback Software Analytic Tools Research Software User Testing 86

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Mironov Consulting

MAY 24, 2022

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet and are then re-assigned elsewhere, leaving orphaned software that is quickly discarded without essential bug fixes or v1.1

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Userpilot

MARCH 4, 2024

In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Six methods to identify behavioral patterns that influence user behavior. Step-by-step process to perform behavioral pattern analysis and improve your UX. Collect user feedback at scale with Userpilot.

Data Visualization 80

Data Visualization Feedback Software Analytic Tools Research Software 80

The Product Coalition

FEBRUARY 15, 2024

Moreover, through customer data analysis, Generative AI crafts personalized recommendations, increasing sales and heightened customer satisfaction. Customer support and service In customer support and service, Generative AI transforms how businesses interact with their customers.

Generative AI 105

Generative AI Data Visualization Reporting Tools Research Software 105

Userpilot

FEBRUARY 28, 2024

The benefits of using Pendo Engage include its custom themes, flexible dashboards , multi-platform analytics, 50+ integrations, and the fact that you don't need to write any code to utilize its features. Pros of using Pendo Engage There are quite a few benefits to using Pendo Engage as your adoption platform: No-code.

Data Visualization 87

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 87