Gainsight

MAY 13, 2020

Interestingly, when you are a leader in a particular space, like Gainsight is in Customer Success technology, the right path consists of multiple important pillars, all connected and working together. Vision and voice of the customer have made us the leader among customer success software vendors. Customer Experience Center.

Analytic Tools 59

Analytic Tools Feedback Software Technical Review Customer Experience 59

Product Innovation Educators

JUNE 3, 2024

VOC focuses on gathering and analyzing customer feedback to understand their needs, preferences, and expectations. Secondary research: Analyzing data from already available sources like market reports, competitor websites, and customer reviews. Techniques include: – Surveys – Questionnaires – Data analysis (e.g.

User Testing 69

User Testing Product Research Market Research Data Visualization 69

Business of Software Conference

MAY 21, 2020

Alex Yang: For those of you who are wondering why you just got Rick-rolled, Elpie and I decided to crowdsource our walk on song from our team. Prior to joining Simprints, I’ve worked mostly at the intersection of education and code. Alex Yang: The company where we work builds technology to fight global poverty.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52