Intercom, Inc.

JUNE 14, 2022

Customer cohort analysis is the act of segmenting customers into groups based on their shared characteristics, and then analyzing those groups to gather targeted insights on their behaviors and actions. Why perform a customer cohort analysis?

Customer Feedback 118

Customer Feedback Customer Experience Data Visualization Analytic Tools 118

Userpilot

JULY 29, 2024

TL;DR Quantitative data, expressed numerically, is crucial for analysis, driving strategic decisions, and understanding consumer behavior and market trends. However, quantitative data analysis lacks contextual understanding, requires analytical expertise, and is influenced by data collection quality that may affect result validity.

Data Visualization 83

Data Visualization User Testing Analytic Tools Feedback Software 83

Userpilot

OCTOBER 15, 2023

Trend analysis reports help you make data-driven decisions that boost SaaS performance metrics such as user activation, product stickiness, and retention. This article helps answer core trend analysis questions. TL;DR Trend analysis is the process of tracking and analyzing changes in key metrics over time.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. This article aims to simplify feature analysis. A step-by-step process for effective feature analysis. This analysis isn’t exclusive to SaaS; the principle applies when analyzing physical attributes for hardware products.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Weak Development Team 81

Product Management University

JUNE 3, 2020

Market analysis is one of the first and most important steps in the success of any business, large or small, products and services. 3 Key Differences Between Product and Solutions Market Analysis. If you’re doing product market analysis you’re looking for opportunities to grow your product. Consider It!

Marketing 147

Marketing Product Marketing Workshop B2B 147

UX Planet

JUNE 24, 2024

References - Yifang Customer Story: [link] - Snackpass Merges Takeout with Social Media: [link] - Snackpass Research Report: [link] - Snackpass: Social Media Meets Food Delivery: [link] - Elevate Your Restaurant’s Back-to-School Game with Snackpass Features: [link] - Snackpass: A Social Food Ordering App: [link] - Why We’re Investing in Snackpass: (..)

Product Strategy 79

Product Strategy Research Software Strategy Reporting Tools 79

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Freemium with paid pricing available on request).

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Reporting Tools 87

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Funnel analysis allows you to: Measure company performance. Create data-driven product roadmaps.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Userpilot

MAY 1, 2024

A user needs analysis conducted with product analytics data lets you build products that address user pain points and exceed their expectations. In this article, we dig deeper into what user needs analysis is and how you can get started with it. The first step to conducting this analysis is to set a SMART goal for your analysis.

User Testing 87

User Testing Feedback Software Analytic Tools Research Software 87

Userpilot

FEBRUARY 26, 2024

What is marketing funnel analysis? How is it different from sales funnel analysis? TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. What is marketing funnel analysis? Why should you conduct it?

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Research Software 86

Userpilot

FEBRUARY 19, 2024

You may have heard a horror story about a business not using impact analysis. This could be avoided with the use of impact analysis. TL;DR Impact analysis evaluates the potential consequences of changes in a project, system, or process to inform decision-making and preparation. Why is it important to conduct an impact analysis?

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

MAY 8, 2024

In either case, using a product analytics tool to perform user needs analysis is the way to go. To help you with it, we’ve put together a user needs analysis example that outlines the key steps. TL;DR User needs analysis involves different techniques to gain a deeper understanding of users’ goals, motivations, and requirements.

Customer Feedback 79

Customer Feedback Data Visualization Customer Experience User Testing 79

Userpilot

FEBRUARY 18, 2024

How do you conduct drop-off analysis to identify friction points in the user journey ? The first step in the drop-off analysis process is defining the conversion events , like completing the registration forms in the sign-up flow. To be able to conduct drop-off analysis easily and efficiently, use the right tools, like Userpilot.

Analytic Tools 81

Analytic Tools Data Visualization Research Software Onboarding KPIs 81

Userpilot

MARCH 6, 2024

With trend analysis, you’ll be able to better understand both internal and external factors affecting your business operations. But what exactly is a product trend analysis, how do you conduct it, and how does it help predict future trends to improve customer satisfaction?

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Research Software 74

Alchemer Mobile

DECEMBER 1, 2023

Improve win rates with more effective customer feedback By Jasper Lipton, Alchemer Senior Product Marketing Manager, and Vanessa Bagnato, Alchemer Director of Product Marketing Sales leaders are being asked to deliver more revenue with fewer resources, and a strong win-loss analysis program can boost win rates by up to 50%.

Customer Feedback 130

Customer Feedback Customer Experience User Testing Data Visualization 130

TryMyUI

JUNE 22, 2022

To analyze how your product fits and who the specific audience is, it’s helpful to create a customer persona analysis. This article will define a customer persona analysis and talk about how to build one, why it’s important, and two different research methods used to help create this analysis.

User Testing 97

User Testing Research Software Product Research Blog 97

The Product Coalition

MARCH 8, 2023

assisted tool into a provider’s workflow will reduce the analysis time and mitigate misdiagnoses. AI-assisted analysis of laser-generated brain tissue images can shorten the tissue analysis process to 2–3 minutes. into a Neurosurgeon’s workflow to improve tissue analysis turnaround time and mitigate misdiagnoses.

Artificial Inteligence 120

Artificial Inteligence Data Visualization Feedback Software Healthcare 120

Alchemer Mobile

DECEMBER 8, 2022

This is why it’s critical for travel brands to use a sentiment analysis tool like Apptentive in order to know when things are going off the rails and responded in real-time. All in all, our analysis proved that seasonality does significantly impact customer happiness and engagement. In conclusion.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Alchemer Mobile

JUNE 14, 2023

This enables you to perform deeper analysis, integrate data across apps, and combine your Alchemer Mobile data with other key business metrics in your preferred reporting and BI tools. The post Introducing Alchemer Mobile API: Empowering Deeper Analysis, Secure Key Management, and Cross-App Insights appeared first on Alchemer.

Data Visualization 130

Data Visualization Feedback Software Customer Feedback Reporting Tools 130

Userpilot

OCTOBER 24, 2023

It starts with conversion path analysis. Finally, conversion path analysis can show you how to dramatically improve user onboarding. The final type of conversion path analysis is growth-based. Of course, you’ll need the right tool for the job to help you conduct this sort of analysis and optimize your own conversion paths.

Analytic Tools 83

Analytic Tools Data Visualization Customer Experience Reporting Tools 83

Userpilot

MARCH 25, 2024

Behavior Flow analysis was one of the key reports in General Analytics. TL;DR Behavior flow analysis was a feature in General Analytics that allowed users to visualize paths that the users took when navigating websites. When we mention GA4 Behavior Flow analysis or report, we mean the Path Exploration report. Path exploration.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Reporting Tools 74

Userpilot

SEPTEMBER 29, 2023

What is funnel analysis? TL;DR Funnel analysis helps teams understand how many users complete a sequence of events leading to a conversion and how long it takes. Funnel analysis helps teams deliver frictionless experiences and optimize conversion rates at various key touchpoints. What is funnel analysis?

Data Visualization 85

Data Visualization Analytic Tools Customer Feedback Feedback Software 85

Userpilot

JANUARY 20, 2024

How do you conduct root cause analysis in product management? TL;DR Root cause analysis (RCA) is a problem-solving process that focuses on identifying their underlying causes. What is root cause analysis in product management? Root cause analysis (RCA) is a problem-solving method. Let’s dive in, shall we?

Feedback Software 100

Feedback Software Analytic Tools Research Software User Testing 100

Userpilot

NOVEMBER 18, 2023

Period-over-period analysis is one of the key ways to drive sustainable SaaS growth. This article shows you: Five simple steps to perform period-over-period analysis. How to choose the date range for your analysis? The best visualization types to make actionable decisions from your analysis. Customize data points.

Data Visualization 80

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 80

Userpilot

MARCH 17, 2023

Your product needs to serve your customers, and a customer needs and wants analysis helps to ensure you are addressing all customer pain points. In this article, we’ll learn more about customer needs, conducting customer needs analysis, and how to gain insights from it with a tool. What is customer needs and wants analysis?

Data Visualization 88

Data Visualization Customer Feedback User Friction User Testing 88

Userpilot

MARCH 26, 2023

Trying to conduct a conversion funnel analysis to find out why your sales conversion rates are still not up to the mark? Conversion funnel analysis tracks a customer’s journey from the initial point of contact to the final conversion point. What is a conversion funnel analysis? You’ve come to the right place!

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Customer Experience 85

Amplitude

OCTOBER 10, 2024

Explore how to understand your customers better and reduce churn with cohort retention analysis.

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Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. TL;DR Cohort analysis involves tracking and analyzing how different groups of users with common characteristics behave inside the product. Behavioral cohort analysis helps you identify patterns in user behavior that affect your KPIs.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

Userpilot

JUNE 19, 2023

What is cohort retention analysis? TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. What is cohort retention analysis? Let’s get right to it!

Data Visualization 77

Data Visualization Analytic Tools Customer Experience Customer Feedback 77

Product Management University

FEBRUARY 12, 2021

SWOT analysis is far from a new concept, especially for individual products. What is a Product Portfolio SWOT Analysis? The primary goal of performing a SWOT analysis isn’t so much about how your products are performing, but how your company is performing in each of its chosen market segments. Who Owns SWOT Analysis?

Data Visualization 148

Data Visualization B2B Customer Experience Customer Feedback 148